Customer-Centric
West Midlands > Worcestershire
The following table provides summary statistics for permanent job vacancies advertised in Worcestershire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 25 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 25 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 50 | 32 | 45 |
| Rank change year-on-year | -18 | +13 | +3 |
| Permanent jobs citing Customer-Centricity | 3 | 1 | 1 |
| As % of all permanent jobs advertised in Worcestershire | 0.61% | 0.59% | 0.34% |
| As % of the Processes & Methodologies category | 0.80% | 0.60% | 0.37% |
| Number of salaries quoted | 3 | 1 | 1 |
| 10th Percentile | £40,500 | - | - |
| 25th Percentile | £41,250 | - | £25,750 |
| Median annual salary (50th Percentile) | £45,000 | £85,000 | £26,500 |
| Median % change year-on-year | -47.06% | +220.75% | -24.29% |
| 75th Percentile | £47,500 | - | £27,250 |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £65,000 | £70,000 | £47,500 |
| % change year-on-year | -7.14% | +47.37% | +5.56% |
All Process and Methodology Skills
Worcestershire
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Worcestershire with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 377 | 166 | 269 |
| As % of all permanent jobs advertised in Worcestershire | 76.94% | 97.65% | 91.81% |
| Number of salaries quoted | 311 | 134 | 183 |
| 10th Percentile | £25,000 | £26,250 | £27,625 |
| 25th Percentile | £28,750 | £37,500 | £35,484 |
| Median annual salary (50th Percentile) | £44,000 | £45,000 | £45,000 |
| Median % change year-on-year | -2.22% | - | +12.50% |
| 75th Percentile | £57,500 | £58,750 | £56,250 |
| 90th Percentile | £61,250 | £68,375 | £58,872 |
| West Midlands median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Customer-Centricity
Job Vacancy Trend in Worcestershire
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Worcestershire.
Customer-Centricity
Salary Trend in Worcestershire
3-month moving average salary quoted in jobs citing Customer-Centricity in Worcestershire.
Customer-Centricity
Job Locations in Worcestershire
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Worcestershire region over the 6 months to 25 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Malvern | -1 | 2 | £45,000 | -47.06% | 1 |
| Kidderminster | - | 1 | £40,000 | - | 1 |
| Customer-Centricity West Midlands |
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Customer-Centricity
Co-occurring Skills and Capabilities in Worcestershire by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: