The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Worcestershire region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Services Delivery
West Midlands / Worcestershire
Rank 50 45 37
Rank change year-on-year
-5 -8
Permanent jobs citing Service Delivery 9 1 5
As % of all permanent IT jobs located in Worcestershire 2.49% 0.35% 2.30%
As % of the Processes & Methodologies category 2.86% 0.40% 2.76%
Number of salaries quoted 7 1 4
Median salary £40,000 £35,000 £51,250
Median salary % change year-on-year
+14.28% -31.70%
90% offered a salary of more than £27,000 £35,000 £38,750
10% offered a salary of more than £60,500 £35,000 £62,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Worcestershire region.

Processes & Methodologies Category
Worcestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
315 249 181
As % of all permanent IT jobs located in Worcestershire 87.26% 86.76% 83.41%
Number of salaries quoted 306 236 162
Median salary £39,000 £36,500 £37,500
Median salary % change year-on-year
+6.84% -2.66%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Worcestershire

The demand trend of job ads across the Worcestershire region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Worcestershire

Service Delivery
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Worcestershire region.

Service Delivery Salary Trend in Worcestershire

Service Delivery
Salary Histogram in Worcestershire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Worcestershire region over the 3 months to 27 February 2017.

Service Delivery Salary Histogram in Worcestershire

Service Delivery
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Worcestershire region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcester -7 6 £42,500 +21.42%
Malvern - 2 £22,500 -
Service Delivery
West Midlands

Service Delivery
Top 30 Related IT Skills in Worcestershire

For the 6 months to 27 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region with a requirement for Service Delivery.

1 7 (58.33%) SLA
2 5 (41.67%) Cisco
2 5 (41.67%) ITIL
2 5 (41.67%) VMware
3 4 (33.33%) Alcatel-Lucent
3 4 (33.33%) Security Cleared
3 4 (33.33%) CRM
3 4 (33.33%) HP
3 4 (33.33%) SC Cleared
4 3 (25.00%) Aruba
4 3 (25.00%) Management Information System
4 3 (25.00%) Finance
5 2 (16.67%) MS Office
5 2 (16.67%) Change Management
5 2 (16.67%) Marketing
5 2 (16.67%) Business Development
5 2 (16.67%) Project Management
5 2 (16.67%) C
5 2 (16.67%) Microsoft
5 2 (16.67%) Converged Infrastructure
5 2 (16.67%) Unified Communications
5 2 (16.67%) Problem Management
6 1 (8.33%) Continuous Improvement
6 1 (8.33%) Process Improvement
6 1 (8.33%) Office 365
6 1 (8.33%) Cisco Nexus
6 1 (8.33%) Cybersecurity
6 1 (8.33%) Service Desk Management
6 1 (8.33%) ACF2
6 1 (8.33%) Cisco ISE

Service Delivery
Top Related IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) CICS
Applications
1 2 (16.67%) MS Office
2 1 (8.33%) MS Excel
2 1 (8.33%) MS Project
Business Applications
1 1 (8.33%) Maximo
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 2 (16.67%) Unified Communications
2 1 (8.33%) Cisco ISE
2 1 (8.33%) Cisco Nexus
2 1 (8.33%) Cisco Wireless
2 1 (8.33%) TCP/IP
2 1 (8.33%) Wireless
Database & Business Intelligence
1 1 (8.33%) DB2
General
1 3 (25.00%) Finance
2 2 (16.67%) Marketing
3 1 (8.33%) Publishing
Job Titles
1 1 (8.33%) Account Director
1 1 (8.33%) Account Manager
1 1 (8.33%) Contracts Manager
1 1 (8.33%) Coordinator
1 1 (8.33%) Delivery Manager
1 1 (8.33%) Incident and Problem Manager
1 1 (8.33%) Incident Manager
1 1 (8.33%) Network Engineer
1 1 (8.33%) PRINCE2 Project Manager
1 1 (8.33%) Problem Manager
1 1 (8.33%) Project Manager
1 1 (8.33%) Service Manager
1 1 (8.33%) Services Delivery Manager
1 1 (8.33%) Team Leader
1 1 (8.33%) Technical Leader
1 1 (8.33%) Technical Team Leader
Miscellaneous
1 3 (25.00%) Management Information System
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Computer Science
2 1 (8.33%) Cyber Defence
2 1 (8.33%) Mainframe
Operating Systems
1 1 (8.33%) Apple iOS
1 1 (8.33%) Windows
1 1 (8.33%) Windows 10
1 1 (8.33%) Windows 7
1 1 (8.33%) Windows XP
1 1 (8.33%) zOS
Processes & Methodologies
1 5 (41.67%) ITIL
2 4 (33.33%) CRM
3 2 (16.67%) Business Development
3 2 (16.67%) Change Management
3 2 (16.67%) Converged Infrastructure
3 2 (16.67%) Problem Management
3 2 (16.67%) Project Management
4 1 (8.33%) CAFM
4 1 (8.33%) Continuous Improvement
4 1 (8.33%) Contract Management
4 1 (8.33%) Cybersecurity
4 1 (8.33%) DevOps
4 1 (8.33%) Incident Management
4 1 (8.33%) Mentoring
4 1 (8.33%) Online Marketing
4 1 (8.33%) Process Improvement
4 1 (8.33%) Product Management
4 1 (8.33%) Service Desk Management
4 1 (8.33%) Software Licensing
4 1 (8.33%) Stakeholder Engagement
Programming Languages
1 2 (16.67%) C
Qualifications
1 4 (33.33%) SC Cleared
1 4 (33.33%) Security Cleared
2 1 (8.33%) A+ Certification
2 1 (8.33%) CCDA
2 1 (8.33%) CCDP
2 1 (8.33%) CCNA
2 1 (8.33%) CCNP
2 1 (8.33%) Cisco Certification
2 1 (8.33%) Degree
2 1 (8.33%) DV Cleared
2 1 (8.33%) ITIL Certification
2 1 (8.33%) PMI Certification
2 1 (8.33%) PMP
2 1 (8.33%) PRINCE2 Certification
2 1 (8.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (58.33%) SLA
System Software
1 1 (8.33%) ACF2
1 1 (8.33%) Active Directory
1 1 (8.33%) Job Entry Subsystem
1 1 (8.33%) RACF
1 1 (8.33%) VMware Infrastructure
Vendors
1 5 (41.67%) Cisco
1 5 (41.67%) VMware
2 4 (33.33%) Alcatel-Lucent
2 4 (33.33%) HP
3 3 (25.00%) Aruba
4 2 (16.67%) Microsoft