Customer Service Analyst Jobs with Work from Home Options

Customer Service Analyst
UK > Work from Home

The median Customer Service Analyst salary in Work from Home is £24,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 573 655 859
Rank change year-on-year +82 +204 -282
Permanent jobs requiring a Customer Service Analyst 2 5 2
As % of all permanent jobs with a WFH option 0.006% 0.012% 0.003%
As % of the Job Titles category 0.006% 0.013% 0.003%
Number of salaries quoted 2 3 2
10th Percentile - £24,200 -
25th Percentile £23,500 £28,625 £36,250
Median annual salary (50th Percentile) £24,000 £36,000 £37,500
Median % change year-on-year -33.33% -4.00% +66.67%
75th Percentile £24,500 - £38,750
90th Percentile - - -
UK median annual salary £24,000 £25,000 £19,000
% change year-on-year -4.00% +31.58% -24.75%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,489 38,930 69,374
% of permanent jobs with a recognized job title 96.09% 95.94% 97.35%
Number of salaries quoted 24,845 27,706 42,291
10th Percentile £33,000 £36,750 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Customer Service Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Customer Service Analyst in the job title as a proportion of all IT jobs advertised.

Customer Service Analyst trend for jobs with a WFH option

Customer Service Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Customer Service Analyst.

Customer Service Analyst salary trend for jobs with a WFH option

Customer Service Analyst Skill Set
Top 7 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 20 May 2024, Customer Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Customer Service Analyst in the job title.

1 2 (100.00%) Project Management
1 2 (100.00%) Retail
1 2 (100.00%) Software Engineering
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Critical Thinking
1 2 (100.00%) PropTech
1 2 (100.00%) Customer Service

Customer Service Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (100.00%) Retail
Miscellaneous
1 2 (100.00%) PropTech
Processes & Methodologies
1 2 (100.00%) Critical Thinking
1 2 (100.00%) Customer Service
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Project Management
1 2 (100.00%) Software Engineering