First Line Help Desk Support Jobs in Yorkshire

First Line Help Desk Support
England > Yorkshire

The median First Line Help Desk Support salary in Yorkshire is £22,700 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 215 - -
Rank change year-on-year - - -
Permanent jobs requiring a First Line Help Desk Support 7 0 0
As % of all permanent jobs advertised in Yorkshire 0.12% - -
As % of the Job Titles category 0.13% - -
Number of salaries quoted 7 0 0
10th Percentile - - -
25th Percentile £20,500 - -
Median annual salary (50th Percentile) £22,700 - -
75th Percentile £23,650 - -
90th Percentile £24,250 - -
England median annual salary £24,000 £25,000 £26,000
% change year-on-year -4.00% -3.85% +18.18%

All Permanent IT Job Vacancies
Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 5,542 7,421 6,966
% of permanent jobs with a recognized job title 95.29% 91.12% 96.39%
Number of salaries quoted 4,278 3,498 4,628
10th Percentile £27,000 £31,250 £28,189
25th Percentile £35,000 £39,000 £37,500
Median annual salary (50th Percentile) £49,500 £54,595 £50,000
Median % change year-on-year -9.33% +9.19% +5.26%
75th Percentile £65,000 £70,000 £65,000
90th Percentile £80,000 £82,500 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

First Line Help Desk Support
Job Vacancy Trend in Yorkshire

Job postings that featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for First Line Help Desk Support in Yorkshire

First Line Help Desk Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing First Line Help Desk Support in Yorkshire.

Salary trend for First Line Help Desk Support in Yorkshire

First Line Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing First Line Help Desk Support within the Yorkshire region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Yorkshire - 3 £23,500 -
West Yorkshire - 2 £22,700 -
Humberside - 2 £21,000 -
First Line Help Desk Support
England

First Line Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 8 May 2024, First Line Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring First Line Help Desk Support in the job title.

1 7 (100.00%) Active Directory
2 4 (57.14%) Microsoft Exchange
2 4 (57.14%) ITIL
2 4 (57.14%) Windows
2 4 (57.14%) Microsoft
2 4 (57.14%) Microsoft 365
2 4 (57.14%) Social Skills
2 4 (57.14%) Customer Service
3 3 (42.86%) Law
4 2 (28.57%) Fintech
4 2 (28.57%) Windows Server
4 2 (28.57%) Email Filtering
4 2 (28.57%) Cylance
4 2 (28.57%) Analytical Mindset
4 2 (28.57%) Problem-Solving
4 2 (28.57%) CrowdStrike
4 2 (28.57%) Windows 7
4 2 (28.57%) Apple iOS
4 2 (28.57%) Root Cause Analysis
4 2 (28.57%) VMware Server
4 2 (28.57%) VMware Infrastructure
4 2 (28.57%) Microsoft Certification
4 2 (28.57%) VMware
4 2 (28.57%) VMware Workstation
4 2 (28.57%) SQL
4 2 (28.57%) SharePoint
4 2 (28.57%) TCP/IP
4 2 (28.57%) B2B
4 2 (28.57%) SLA
4 2 (28.57%) Customer Experience

First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (57.14%) Microsoft Exchange
2 2 (28.57%) SharePoint
Cloud Services
1 4 (57.14%) Microsoft 365
Communications & Networking
1 2 (28.57%) TCP/IP
General
1 4 (57.14%) Social Skills
2 3 (42.86%) Law
3 2 (28.57%) Analytical Skills
Miscellaneous
1 2 (28.57%) Analytical Mindset
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Apple iOS
2 2 (28.57%) Windows 10
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows 8
2 2 (28.57%) Windows Server
Processes & Methodologies
1 4 (57.14%) Customer Service
1 4 (57.14%) ITIL
2 2 (28.57%) B2B
2 2 (28.57%) Customer Experience
2 2 (28.57%) Email Filtering
2 2 (28.57%) Fintech
2 2 (28.57%) Kalman Filter
2 2 (28.57%) Problem-Solving
2 2 (28.57%) Root Cause Analysis
Programming Languages
1 2 (28.57%) SQL
Qualifications
1 2 (28.57%) Microsoft Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 7 (100.00%) Active Directory
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) VMware Server
2 2 (28.57%) VMware Workstation
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) CrowdStrike
2 2 (28.57%) Cylance
2 2 (28.57%) VMware