Service Design and Transition Manager 3 - 6 month contract (may extend further) - Remote with monthly meeting in London - £540 (inside IR35) We're on the lookout for an experienced Service Design and Transition Manager to play a lead role in planning and organising people, infrastructure, communication and material … components of a service to improve its quality and the interaction between the Technology function and business customers. We're looking for someone who has worked as a Service Design & Transition Manager within a large global and complex organisation with experience of working with outsourced suppliers and designing … support models across Digital, Cloud, Infrastructure, EUC and ideally SAP. What will you do: Impact assessment, Service Design Documentation, including Service Design, Support Model and Support Model on a Page The regular review and amendment of all process documentation Ensuring service acceptance criteria at each stage of more »
a central government organisation based in the South West. The post holder will be responsible for the day-to-day delivery of the Transforming ServiceManagement strategic action alongside a team of servicemanagement professionals and senior stakeholders. Daily rate: £390 - £500 Inside IR35 Working pattern … and opportunity for knowledge share to existing employees for effective delivery of a critical multi-year programme of work. Focusing on the following areas: ServiceManagement Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current … business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC, resource and supplier alignment). Implement a ServiceManagement Office. Work alongside and support the development of the authorities Change Management capability. Write or input into business cases and communicate business more »
role involves close collaboration with stakeholders to understand needs, streamline processes and drive automation initiatives. The ideal candidate possesses in-depth knowledge of IT servicemanagement and Agile methodologies and excellent analytical skills. The role plays a key part in enhancing operational efficiency, user experience, and overall productivity … Financial Implementation is preferred). Strong experience of Workday General Ledger. Configure and manage Financial Systems modules: General Ledger, Accounts Payable, Accounts Receivable, Cash Management & Financial Reporting. Solid Finance/Accounting experience. Knowledge of financial transactions, system configurations, and impact of ERP transactions on the General Ledger and supporting more »
Job Title: Delivery Manager - Transforming ServiceManagement Location: Exeter, United Kingdom Contract Duration: 3 months Type: Hybrid (On-site and Remote) Rate: £500/day AN ACTIVE SC CLEARANCE IS REQUIRED FOR THIS ROLE About Us: We are seeking a dynamic and experienced Delivery Manager to lead the … day-to-day delivery of the "Transforming ServiceManagement" strategic action for our government client in Exeter. This critical role will be instrumental in driving forward a multi-year programme of work, collaborating closely with Senior Stakeholders and a dedicated team of servicemanagement professionals. Responsibilities … Lead the day-to-day delivery of the "Transforming ServiceManagement" strategic action. Establish and maintain governance frameworks and adaptive cadence for effective delivery. Drive knowledge sharing opportunities to empower existing employees. Focus on enhancing ServiceManagement Practices (ITIL V4/IT4IT), Data Governance/Managementmore »
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Email organisations including but not limited to MS Exchange technologies, preferably in a secure environment. + Current SC Clearance Wintel Engineer The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the NSoIT(D) solution and development environment. The target … WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with ServiceManagement to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills … performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of servicemanagement tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new more »
Remote, Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within IT servicemanagement environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine IT servicemanagement processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support more »
Technical Service Manager for Fit-Out Division at Tier One Contractor Are you a seasoned professional with a passion for delivering excellence in fit-out projects? We're seeking a talented Technical Service Manager to join our prestigious fit-out division at a leading Tier One Contractor. Key … Responsibilities: Lead the technical service operations within our fit-out division, ensuring the highest standards of quality, safety, and client satisfaction. Oversee the planning, coordination, and execution of technical services for fit-out projects, from inception to completion. Collaborate closely with project teams, subcontractors, and consultants to ensure seamless … Manage budgeting, resource allocation, and procurement activities for technical services, optimizing project outcomes and efficiencies. Drive innovation and continuous improvement initiatives to enhance technical service delivery and project performance. Foster a culture of collaboration, excellence, and continuous learning within the technical service team. Key Requirements: Proven experience in more »
Service Designer- Higher Education- ServiceManagement-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise ServiceManagement platform. The Service Designer … will be tasked with redesigning servicemanagement services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- ServiceManagement-ITIL- Essential … Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide servicemanagement environment within Education or public more »