1 to 25 of 501 Permanent SLA Jobs in England

helping them successfully meet targets. The Role: * Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs * Ongoing development planning to drive performance through effective communication and documentation * Plan for the week/month ahead based on current issues and more »

including but not limited to, products available, rate/fee options, loan calculations Follow up on terms issued (bridging) and deals agreed (BTL) within SLA in order to progress them into applications, handling objections in order to win the deal Make introductions to new firms registering via broker support, ensure more »

including but not limited to, products available, rate/fee options, loan calculations Follow up on terms issued (bridging) and deals agreed (BTL) within SLA in order to progress them into applications, handling objections in order to win the deal Make introductions to new firms registering via broker support, ensure more »

write functional specifications for system improvements. You will also provide quality support of SAP PP systems to internal customer globally in line with the SLA targets. You will Assist It managers and business teams in the creating of SAP projects proposals detailing time/resource/risks involved. You will more »

support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with more »

you do! Responsibilities: Install, Configure & Maintain WLAN solutions Support customers with issues relating to their WLAN solution Respond to tickets and resolve within the SLA Contribute to the development of their Network and update documents and procedures accordingly What are they looking for? 2+ Years Wireless Experience Full Understanding of more »

Serve as a point of contact between internal and external stakeholders on all payroll inquiries Develop and implement best practices, key performance indicators and SLA metrics for department Remain up to date with international payroll laws/regulations. Lead and train teams on E2E process, provide guidance and expertise across more »

Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information Location: This role can be delivered in a hybrid nature from one more »

updates are able to perform their obligations Review Corporate Actions on a daily basis Communicate Mandatory Corporate Actions to the Front Office as per SLA Ensure all Voluntary Corporate Actions are responded to Undertake operational and TPA oversight activities when required to assist in the smooth day-to-day running more »

Exciting opportunity to slowly move away from BAU in becoming a Project Engineer. Are you looking for the opportunity to maintain a broad skillset? If so, then look no further… I’m looking for an experience Infrastructure Engineer to join more »

We have an exciting opportunity for an Ecommerce Assistant to join the UK’s largest specialist wine retailer! The Role: As an Ecommerce assistant at Majestic Wine you will be responsible for ensuring day to day maintenance of Majestic.co.uk, meeting more »

tickets in order to track issues and escalation where necessary Proactively working with a team to gain the best solution in line with incident SLA Maintaining and administering user accounts, ensuring users have relevant access to fulfil their role Our Ideal Candidate Strong customer service skills and ability to communicate more »

Operations Support Engineer you will be working in a team, responsible for ensuring bugs are analysed and fixed within defined time frames according to SLA’s; identifying and implementing features that will ensure continuous improvement of client applications. Requirements Highly skilled in Java, someone who can identify problems and develop more »

experience working in an IBA role. Previous management experience with the ability to lead, develop & people effectively. Ability to multi task and meet processing SLA's/project deadlines. Excellent communication, organisation and delegation skills. Please note you will be required to work in their London office 2/ more »

relating to an incident. Proactive problem management is an added advantage. Track the incidents/service requests/problem tickets to ensure resolution within SLA, escalate the unresolved incidents/problems as per the escalation mechanism, analyze the ticket trend and provide reports with improvement actions, create basic documents and more »

Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information Location: This role can be delivered in a hybrid nature from one more »

promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the helpdesk Balance more »

Responsibilities Responsible for day-to-day execution of assigned global field and remote service attendances. Coordinate with Aftersales Team & Service Engineer team ensuring all SLA’s & KPI’s are met and achieved. Efficiently convert sales quotes and coordinate service jobs from handover to invoice, providing draft invoices for approval, accountable more »

the best level of customer service and support. • Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. • Work proactively with call allocators to ensure SLA’s are met in the most economic way. • Have a solid understanding of customers SLA requirement more »

Your background? The successful individual must have previous experience of Recruitment SOW administration and management. Experience of working to a service based KPI/SLA structure, while being comfortable at senior stakeholder end client/supplier management. Ideally you will have experience in an MSP environment. You will be the more »

closely with the cross-functional team to ensure customer questions and concerns are addressed in a timely manner and in line with their Service Level Agreement and 4GLOBALS core values. Responsibilities include, but not limited to: Manage the implementation of 4GLOBALS web-based solution to the customer including onboarding, training more »

and hardware issues and provide root cause analysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA’s Skills and Experience: Proven track record of 3rd line infrastructure support experience Experience supporting the following Infrastructure solutions: VMware 5.5\6.0\6.5\6.7 (Clustered … consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA’s) Liaising with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify more »

of €5m Experience in dispute and claims resolution both with the client and supply chain Experience in developing, interpreting and managing complex KPI/SLA models in service contracts Experience in the application of complex payment mechanisms and financial/contract reporting Data centre sector and facilities management experience (highly more »

Communicate any lessons learnt from project implementations. Ensure all service partners and specialist sub contactors adhere to strict service guidelines and maintain the Service Level Agreement metrics. Requirements: Excellent knowledge of the operation and maintenance of Mechanical & Electrical services and plant. Experience of senior technical roles managing critical environments and more »

offices is highly desirable Experience of working with network technologies (Firewalls, Switches and Routers, WiFi) Experience in Cloud Solutions Comfortable and experienced working with SLA’s – clear documentation skills Experience of working with a Service Desk Ticketing system Experience in Cloud Solutions (MS Office 365, Azure) Experience in Virtualisation Technologies more »