Hertfordshire, United Kingdom Hybrid / WFH Options
Hays Technology
OAS) and Oracle WebLogic Server. Key Responsibilities: Implement, maintain and support server and storage infrastructure, operating systems, databases and applications software and web-based service delivery. Installation, configuration and upgrades to server and database systems and applications software as required, including server virtualisation. Monitoring and management of systems performance … agreed standards, services, access arrangements and security measures. Testing and implementation of new technologies and services in accordance with agreed strategic development priorities and service requirements. Planning and testing of systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams and action scripts. Effective liaison with more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Digital Gurus Recruitment Limited
Assist with the review of user access requests and the use of new software or hardware, reporting findings to the Cyber Security team. Support ServiceDelivery: Collaborate with the IT team to ensure effective servicedelivery, sharing knowledge and working flexibly to resolve incidents and complete … service requests related to security. Engagement with InfoSec: Actively support InfoSec team initiatives and projects, providing hands-on assistance and technical expertise. Skills Technical Proficiency: Hands-on experience with Azure cloud security tools and infrastructure management, including M365, IAM, RBAC, Sentinel, Defender for Cloud, Secure Score and Log Monitoring. more »
Tarvin, England, United Kingdom Hybrid / WFH Options
HR Solutions
you excel at creating interactive content, videos, infographics, and imagery, this role is perfect for you. Your creative and copywriting skills will support the servicedelivery team and enhance the client experience. Additionally, you will analyse digital marketing activities, provide insights, recommend actions, and identify opportunities for innovation … package, including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days up to 2 days per holiday year paid volunteering Free Will writing service EAP & Wellbeing services The Company more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
Confidential
Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of servicedelivery, financial spend and continuous... more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Confidential
ServiceDelivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice more »
Manchester, England, United Kingdom Hybrid / WFH Options
Marshall
Exciting new positions have opened up within Marshall Fleet Solutions (MFS) for Mobile Service Technicians, servicing transport refrigeration equipment. We are looking for several Service Technicians working remotely covering set areas across Greater Manchester, Southampton, Hemel Hempstead/Bedford, South Coast, South Wales, South East/London and … engine road transport refrigeration units, Calibrating and completing F-Gas certification (once qualified). Optimise and maintain engineer van stock to maintain and enhance servicedelivery to MFS customers. Ensure relevant safety checks are carried out on the company van daily. Maintain product and customer requirements knowledge to … correspond to the general character of the position. Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9001 standards. Service technicians may be supervised where applicable. Ensure customer service is a priority and conduct & corporate image (self, van, Education: Educated to GCSE level more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DGH Recruitment
Business Continuity. - The role will work as part of a team to further accelerate the maturity of the environment whilst providing support to the delivery of the future state Cloud ServiceDelivery roadmap. Required Skills/Experience: - Strong background in on premise IT Infrastructure including Servers (Windows … Active Directory and VMware. - Some experience in supporting Azure cloud with a passion to develop a career within cloud technology. - Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. - Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
you'll be doing Providing inspirational, inclusive and collaborative leadership Management of people, process/systems, resources and risk Driving the development of the service, adding ever more value for our clients Responsibility for ensuring servicedelivery targets are met, delegating effectively and escalating issues where appropriate … we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* & annual pay review 25 days* holiday plus bank holidays more »
Employment Type: Permanent, Part Time, Work From Home
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Andy File Associates
for delivering Technical Services. You will work closely with the Professional Services, Product and Development teams across the globe to manage and complete technical service delivery. Work with various teams across the business to streamline and automate delivery processes. Take ownership of the automated upgrade delivery programme more »
Solihull, West Midlands, Illshaw Heath, West Midlands (County), United Kingdom Hybrid / WFH Options
Red Recruitment
and private sectors Responding to sales and prospects' technical requests in a timely manner Acting as a conduit between Sales, Product, R&D and ServiceDelivery teams, collaborating on projects Providing a strategy and roadmap to meet the client's growing requirements Being the go-to person for more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery.This role is responsible for supporting and … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »
Gateshead, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Onecom
travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »
City of London, London, United Kingdom Hybrid / WFH Options
Claremont Consulting
your domain, fostering alignment and best practices. Develop short to medium-term strategies, designing roadmaps for evolving our products and services. Provide guidance on servicedelivery, collaborating with fellow engineers and reducing complexity. Advocate for engineering excellence, contributing to company-wide standards and processes. Drive adoption of standards more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
ambitious and enthusiastic Work Place Computing Analyst to join our IT team based in Solihull. The role is hybrid working. The role ensures the delivery of consistent, appropriate, secure, cost-effective and high quality WPC services to the Business. It also provides technical input and analysis to support WPC … mobilises resources required to aid resolution, escalates SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support servicedelivery to agreed SLAs Supportthe incident root cause analysis process Supportcontinuous process improvement Ensurecompliance with Internal Control processes and procedures The Ideal Candidate more »
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Hays
infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and … and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based servicedelivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements … requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Henry Nicholas Associates Ltd
using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in servicedelivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »
ServiceDelivery Consultant - CyberSecurity We are excited to be recruiting for a ServiceDelivery Consultant role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security sector, they have experienced rapid sales in … which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: Fully remote (must be UK based) Salary: Circa … per annum Requirements for ServiceDelivery Consultant - CyberSecurity: At least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, ServiceDelivery etc. Excellent academics including a 2.1 or 1st class degree in Computer Science or more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Claremont Consulting
your domain, fostering alignment and best practices. Develop short to medium-term strategies, designing roadmaps for evolving our products and services. Provide guidance on servicedelivery, collaborating with fellow engineers and reducing complexity. Advocate for engineering excellence, contributing to company-wide standards and processes. Drive adoption of standards more »
Greater London, England, United Kingdom Hybrid / WFH Options
Control Now
Job Title : Head of ServiceDelivery Location: Remote working with occasional visits to the offices in London and Sofia Reward: Competitive, + commission, + share options Date posted: June 2024 Job type: Full Time, Permanent Line Manager: Managing Director Control Now Summary Control Now (CN) is a regulatory … from industry experts in a friendly environment and support improving the quality of data available to financial regulatory authorities. Role Summary The Head of ServiceDelivery will be pivotal in achieving the company strategy by implementing software to meet client requirements. The Head of ServiceDelivery … business analysis skills are vital for success in this role. The role will require a candidate with a proven track record in client project delivery with the financial data and regulatory space. Control Now have developed state of the art ETL and action management software to support deliverymore »
Greater London, England, United Kingdom Hybrid / WFH Options
Control Now
Job Title : ServiceDelivery Manager Location: Remote working with office in London and Sofia Rate: Competitive, + commission, + share options Date posted: June 2024 Job type: Full Time Line Manager: Iyad Maswadi Control Now Summary Control Now (CN) is a regulatory technology business established in 2017 specifically … learn directly from industry experts in a friendly environment and support improving the quality of data available to financial regulatory authorities. Role Summary The ServiceDelivery Manager will primarily be responsible for the delivery of CN services. The work will be client-facing and project-based. The … ServiceDelivery Manager will be the main point of contact for a client at Control Now during the delivery of the services they have agreed with Control Now. Control Now prides itself on high levels of client service and satisfaction. The ServiceDelivery Manager more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
IP Source Ltd
Junior ServiceDelivery Manager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e-commerce … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior ServiceDelivery Manager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests, and … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior ServiceDelivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate more »
London, England, United Kingdom Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
Title: IT ServiceDelivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced ServiceDelivery Manager to lead the servicedelivery and support desk … brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and servicedelivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a … strong background in IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the servicedelivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and servicemore »
Overview The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell. The Transition Manager engages throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are designed, configured, and transitioned … utilising a standard approach and acceptance criteria. The Transition Manager is experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal Bell support functions in the onboarding of services to ensure a positive customer experience and an efficient ongoing delivery of the service. This role is hybrid flexible in South England, with UK wide travel. The Role Service Design: Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and more »
Role : Head of ServiceDelivery & Regional IT Location : West London – hybrid Salary : £110,000 – 125,000 + car allowance + bonus + benefits We have a great opportunity with one of our FTSE100 clients looking for a Head of ServiceDelivery & Regional IT to join them … during an exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio. The role: Ensure the immaculate ServiceDelivery of Critical Business Services and Products Manage the technical performance and quality of enterprise systems Drive … engagement with the business Identify trends and issues impacting servicedelivery, working alongside the wider management teams to remediate issues Meet and exceed SLAs and OLAs, through internal and external services supply chain Own and direct investments, alongside the CDIO and CTO, to support the treatment or removal more »