Solihull, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/ServiceDelivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either ServiceDelivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »
Cognizant Microsoft Business Group Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Security Cleared or at least Security Cleared eligible (must have been a resident in the UK for at least the last 5 years) Join a team of … passionate thought leaders in a dynamic and collaborative environment! The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies … Partner Native Organisation International and Diverse teams collaborative environment, where ideas and knowledge sharing are actively encouraged Medical Insurance Assistance Programme Protection Cover in Service Cover Personal Pension Plan with enhanced employee contributions Working and Working from Home annual leave allowance are committed to diversity, inclusion and belonging and more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
Role: Information Technology ServiceDelivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … an impressive range of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology ServiceDelivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
Service Desk Support Analyst Location: Milton Keynes, UK with an opportunity to work from home. Salary: £22000 - £25000 per annum + Bonus UK passport/Settled status/ILR status holder is required as you will undergo UK Security Check clearance for this role. Identifi global are the resourcing … partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a Service Desk Support Analyst. As a Service Desk Support Analyst, you will report to the ServiceDelivery Manager. You will exhibit a clear and friendly … customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to more »
Worcester, England, United Kingdom Hybrid / WFH Options
National Skills Agency
Internal Quality Assurer with experience in the assuring of a range of qualifications within the construction industry sector. You will work closely with the ServiceDelivery team who are delivering a range of apprenticeship, HTQ and commercial programmes along with linking with the curriculum development team in reviewing … Manage an ongoing cycle of standardisation meetings and calibration exercises for assessors to ensure best practice and consistency in assessment decisions and practices. * Manage delivery models & other resources to embed a consistent & standardised approach to delivery. * Complete IQA reports that are clear, well written & have ample detail to support … Work with the Curriculum team to ensure programmes continue to meet all the requirements of the Apprenticeship Standards and HTQ learning outcomes. * Produce & maintain delivery guides, templates & supporting documentation to support the Servicedelivery team. * Work closely and collaboratively with all relevant stakeholders, such as those in more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
Infrastructure Manager, you will: - Lead the operation and strategic scaling of our compute and storage platforms. - Manage both internal and external resources to drive service stability and transformation activities. - Collaborate with Group IT and Digital Security to align technology strategies and improve system - performance. - Play a critical role in … practices are in place to safeguard our operations. - Liaise with stakeholders across all brands to ensure consistent performance and meet KPIs. - Govern third-party servicedelivery, ensuring compliance and operational excellence. - Drive continuous improvement initiatives across technology platforms, enhancing system reliability and user satisfaction. - Handle budget management responsibilities … infrastructure for large-scale operations. - Excellent problem-solving abilities and capacity to work under pressure. - Solid understanding of ITSM frameworks and experience in managing servicedelivery platforms. - Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions. - Strong financial acumen, capable of managing budgets and more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas, and a … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing servicedelivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid more »
Portsmouth, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
patterns – 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the ServiceDelivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: • Communication both written and verbal • Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) • Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: • Technical Management. • Coordination of Command Center and Technical Teams for problem determination and recovery • Identify … and implement service improvements. • Own and drive all service incidents through to service recovery. • Planning and Implementation of weekend maintenance period tasks • Manage change activity on live services. • Shift lead for Command Center team Additional Responsibilities: • Participate in 24/7 Rotating Shift Pattern • Support end to more »
Chester-Le-Street, England, United Kingdom Hybrid / WFH Options
NRG
Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (ServiceDelivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a … high-quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
Technical Operations Manager – Hertfordshire (Hybrid) As a skilled Manager who has a good grasp of servicedelivery and technical operations, running a small service desk team and being hands-on, this role will allow you to use your technical capabilities and become more client-facing. This one … overseas. With their client base continuing to grow they are looking to add a Technical Operations Manager to the team to help them maintain service level agreements and a five star service for their end clients. Why them? This role is permanent and Hybrid working You can look … these improvements, coordinating with our development teams and technical project managers where required. You will work closely with the Senior team to ensure technical delivery is at the highest level. About them The company are a global agency who specialise in Music. Based in the Hertford area. They pride more »
the job This role will work across the adult inpatient and urgent care divisions to support clinical services, monitor performance management, and achieve efficient delivery of clinical services. Duties include: Leading the divisional requirements for business intelligence, including data quality. Interacting with clinical and corporate services to meet the … population needs, new national agendas, and emerging legislation changes, ensuring the organisation remains informed and compliant. Facilitate high-quality business analysis in collaboration with service teams and corporate colleagues, to support good performance management and the delivery of clinical services. Lead the divisional requirements for business intelligence, including … to the development of insightful and meaningful stakeholder relationships. Work with divisional, corporate, and commissioning colleagues, as well as seeking out the voice of service users and carers, to understand and develop new business in line with national policy and local needs. Work with services to monitor planned versus more »
Goff's Oak, England, United Kingdom Hybrid / WFH Options
Marshall
Exciting new positions have opened up within Marshall Fleet Solutions (MFS) for Mobile Service Technicians, servicing transport refrigeration equipment. We are looking for several Service Technicians working remotely covering set areas across Greater Manchester, Southampton, Hemel Hempstead/Bedford, South Coast, South Wales, South East/London and … engine road transport refrigeration units, Calibrating and completing F-Gas certification (once qualified). Optimise and maintain engineer van stock to maintain and enhance servicedelivery to MFS customers. Ensure relevant safety checks are carried out on the company van daily. Maintain product and customer requirements knowledge to … correspond to the general character of the position. Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9001 standards. Service technicians may be supervised where applicable. Ensure customer service is a priority and conduct & corporate image (self, van, tools, spares) are first rate more »
a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of servicedelivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … Communicating compelling and well thought out solutions for Oracle Enterprise Performance Management (EPM) in response to complex client problems. · Supporting business development and project delivery activities across clients from multiple industries. · System design and delivery, including release management, integration management, data migration strategy and management. · Defining an overall … EPM programme. · Should be able to independently run client workshops to drive design decisions and system demonstration in both an in person and remote delivery mode. · Prepare configuration & other design documents (Functional specification, Solution design document). · Experience to drive the technical deliverables such as Data migration principles & Integration more »
may require medications to be given from the stock in the OOH visiting car, as well possible palliative care patients. The Out of hoursvisiting service usually commences from 7pm to 8am Monday to Thursday, and 24 hours over the weekend. About us Greenwich Health is the GP Federation for … require medications to be given from the stock in the OOH visiting car, as well possible palliative care patients. The Out of hours visiting service usually commences from 7pm to 8am Monday to Thursday, and 24 hours over the weekend. The Urgent treatment centre is open 24 hours per … responsible for monitoring health, safety and security of self, the team and others and promote best practice. - Identify clinical issues and incidents within the service that reduce the quality of care within the specialist service bringing any issues to the attention of the management team. - Take part in more »
Shirley, England, United Kingdom Hybrid / WFH Options
IONIC Recruitment
are working to schedule. * Scheduling sub-contractors * Strive for ‘Right First Time’ installs * Communicate to resolve any issues with customers regarding the scheduling of service repair * Assign work dependant on customers’ expectations and priorities * Monitor activity and ensure customer commitments are met * Communicate clearly any changes to customers regarding … early or late anticipated arrivals Logistics * Negotiate with suppliers and coordinate any delivery or materials or equipment * Perform shipping operations * Place Purchase Orders for project materials * Flag and escalate any back orders * Co-ordinate and repair RMA’s * Co-ordinate any plant hire Billing * Carrying out final checks once … Management to resolve outstanding issues in a clear and defined manner and record such activity on collection system. Experience Previously worked either a Customer Service or Operations/ServiceDelivery role Strong mentality and adaptability, to be able to make fast and good decisions Good knowledge of more »
York, England, United Kingdom Hybrid / WFH Options
VetPartners Limited
support to all of our IT Infrastructure. With sites across the UK, our IT infrastructure team supports all users across the business, providing customer service to our practices, who employ more than 8500 colleagues, caring for millions of our nation’s animals. Support teams react quickly and positively to … own, as the recipient of more technical queries. The successful candidate will report to the Infrastructure Manager, and work closely with colleagues in the ServiceDelivery, Projects, Security and Technical teams. What the role involves This is a fantastic opportunity to be involved in supporting our colleagues, driving … security/mail hygiene/backups Manage 3rd party vendors to drive fault resolution and change on software/hardware issues Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to more »
Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. This is a hands-off … across the estate. Key responsibilities include: Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance servicedelivery and resolve repeat incidents. Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity … relationships and collaborate with suppliers and partners when making technology-related decisions. Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. You may be called upon to support the delivery of major Infrastructure Improvement Programmes more »
Swindon, England, United Kingdom Hybrid / WFH Options
GRIDSERVE
and connected by a technology-agnostic, proprietary data platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them … business ethics codes including anti-bribery policy and Environmental and Quality Management System, compliant with ISO standards PERSON SPECIFICATION Required experience in an IT servicedelivery role supporting a Microsoft cloud environment knowledge of Microsoft’s Office suite, including Teams, SharePoint, OneDrive and Outlook Experience working in an more »
Bradford, England, United Kingdom Hybrid / WFH Options
Liberty Global
role is responsible for tax compliance and reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement … differ from territory to territory. *What will you be doing?* * Preparation and review of UK and overseas tax computations and tax provision calculations for delivery to LSS customers. * Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of … contact for all customer servicedelivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
NMS Recruit Ltd
follow-ups with external suppliers. • Ensure services meet quality and profitability standards as per SLA agreements. • Follow specified systems, processes, and methodologies for effective servicedelivery monitoring, control, and support. • Assist in providing business reports as necessary. • Attend Client Service Review Meetings as required. • Develop and facilitate more »
Harpenden, England, United Kingdom Hybrid / WFH Options
Phytoform
for management of our research technician team, plant growth oversight as well as being a hands-on technician. You will be responsible for the servicedelivery and all activities and outputs relating to the glasshouse and laboratory. If you have previously been part of an academic or industry … team ● Track and maintain soil grown plants -Tomato, Potato and others ● Track and maintain sterile growth and tissue culture of Tomato, Potato and others ● Delivery of Plant RNA-seq sample collection experiments ● Oversight and delivery of basic molecular biology protocols (Bacterial transformations, DNA minipreps & midipreps, glycerol stocks, etc. more »
Dartford, England, United Kingdom Hybrid / WFH Options
Europa Worldwide Group
who will play a vital part in the design, installation of the server infrastructure. The Infrastructure Engineer is responsible for day-to-day operational servicedelivery of specific infrastructure and applications. They will work within a team of Infrastructure Engineers to provide 3rd line support of Windows/… of individuals who love to have fun! 25 days annual leave, plus all UK bank holidays Bereavement Leave & Sick Pay Pension scheme & Death in Service Enhanced Maternity/Paternity & Adoption pay Employee Wellbeing Programme Refer a Friend Scheme (Earn up to £1000). Annual leave buy back scheme The … work within a global organisation which is rapidly growing. A fantastic working culture which promotes excellent work/life balance. Charity 50-50 & Long Service Award Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. more »
Manchester Area, United Kingdom Hybrid / WFH Options
KPMG
both tax and technical work streams; and manage conflicting resourcing requirements between projects. Leading by example in terms of client relationships, technical quality, and service delivery. Manage projects; and solving problems by advising our clients in the application of complex legislation to real life situations. Manage people including coaching more »
private and public cloud environments. Conduct business case development and TCO analysis. Implement governance and restructure IT departments for cloud management. Client Engagement and Delivery : Lead client engagements to deliver measurable outcomes and cost reductions. Adapt to complex client environments and prepare client-ready documents. Analytics and Problem-Solving … Modernize IT servicedelivery and enhance customer experiences. Synthesize information rapidly and identify key insights for solutions. Leadership and Executive Experience : Build trust and advisory relationships with executives. Lead change initiatives and communicate effectively across diverse audiences. Develop proposals and cultivate new opportunities. Qualifications: Extensive experience in cloud more »
London, England, United Kingdom Hybrid / WFH Options
Altum Consulting
backgrounds, to enable organisations to perform as effectively, efficiently and innovatively as possible. Their Assets Advisory team is the go to strategic advisor and delivery partner for complex real estate related business challenges, working across a range of corporate, financial services and public sector clients. Some candidates coming in … Estates and Asset Management Strategy to reduce cost and bring clients closer to achieving Net Zero Defining the CRE and FM strategy for the delivery of a high-profile facilities and workplace services transformation programme; Designing and establishing a new target operating model for a client organisation, including the … supply chain and servicedelivery models; Reviewing the commercial and financial parameters in international facilities management contracts to identify potential opportunities, risks and mitigation measures to implement; Supporting a client to identify a new head office location, define the outline requirement and stand up the programme to relocate more »