Winchester, England, United Kingdom Hybrid / WFH Options
Shaw Daniels Solutions
within the team to effectively support the new platforms. You will support the deployment of an Enterprise Resource Planning (ERP) system across their Sales, Service, Order Management and Finance and Operations (incl Supply-Chain, Warehousing and Logistics) functions by upskilling resources, putting in place proper governance, processes and controls … apply a holistic view to ensuring their platforms are effectively integrated. You will be part of the team providing 3rd line support to their ServiceDelivery team and provide guidance, coaching, assistance and documentation as needed. Key Behaviours Flexibility Excellent communication Ownership Problem solving Collaboration Proactivity Tasks/… the smooth adoption of new processes and technologies within the organisation. Co-ordinating within the Portfolio, IT, Implementation partner and Business functions to agree delivery schedules for system configuration, developments and testing, and to deliver on the implementation, user acceptance, transition to support and sign off. Be a key more »
seeking their next challenge. Essential experience Extensive experience working within Local Government or the public sector, preferably in roles related to project management or servicedelivery Demonstrated ability to manage projects effectively, including planning, execution, monitoring, and stakeholder communication Experience with project management methodologies such as Agile, PRINCE2 … Local Government Delivering projects aimed at improving or streamlining Social Services is highly desirable Managing project budgets, allocating resources efficiently, and ensuring cost-effective delivery Familiarity with financial reporting and analysis within a Local Government setting would be advantageous Ability to navigate and implement organisational change, particularly in initiatives … within a public sector environment is beneficial Interpersonal and communication skills to effectively engage with stakeholders at various levels, including council officials, community members, service users, and external partners Stakeholder management and building collaborative relationships is essential Proven track record of identifying challenges, developing innovative solutions, and driving initiatives more »
Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. This is a hands-off … across the estate. Key responsibilities include: Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance servicedelivery and resolve repeat incidents. Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity … relationships and collaborate with suppliers and partners when making technology-related decisions. Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. You may be called upon to support the delivery of major Infrastructure Improvement Programmes more »
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Bauhaus
with available resources and partner organisations to ensure project success within defined parameters. With direct responsibility for project outcomes, the Technical Project Manager ensures delivery within scope, time, cost, and quality requirements. This hybrid role, based in Chelmsford, involves travel to client and data centre sites for active participation … especially in data centre, office-based, server, storage, and network infrastructures. Solid background in all aspects of data centres and critical IT space, including servicedelivery, installation, and implementation. Proficiency in budgeting, forecasting, managing milestones, quality standards, and formal change management. Experience in managing partner/suppliers/… degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »
Reigate, England, United Kingdom Hybrid / WFH Options
Opus Technology
Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022? Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector … offers valuable training and career development. This role will have overall accountability for the integrity of our business data and management reporting. Join our ServiceDelivery Team Working with our Business Analyst, you will supporting the improvement of our business efficiency through analysis of internal processes aligning them … Cirrus, Five9, Gamma where we have achieved platinum partner status. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a Disability Confident employer and Living Wage accredited. Become part of our success story more »
South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorates teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we … essential. Experience of policy, crisis management and or intelligence analysis/operational work is desirable. Overall, this job offers an excellent combination of initiative, servicedelivery and policy work covering the full range of Londons city operations. The job will involve weekend working on a rotating basis and … understand requirements, gathering extra information when needs are not clear Represents the GLA positively by interacting effectively with stakeholders Delivers a timely and accurate service Understands the differing needs of stakeholders and adapts own service accordingly Seeks and uses feedback from a variety of sources to improve the more »
Employment Type: Contract, Part Time, Work From Home
Lancashire Teaching Hospitals NHS Foundation Trust
and develop and lead projects to deliver significant benefits to ELFS colleagues and our NHS partners?ELFS Business Services is an NHS owned Shared Service organisation providing back-office transactional services to many NHS Trusts across England. Established in 2002, We are a business division of Lancashire Teaching Hospitals … streamlining and standardisation including introducing new ways of working, systems, and technologies to ensure the organisation remains at the forefront of innovation providing effective servicedelivery Champion continuous improvement by constructively challenging existing practices, introducing improvements where appropriate in order to deliver a recognised high-quality service … of communicating with a range of audiences Experience of preparing reports and providing advice Desirable Experience within an NHS healthcare environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
high-impact situations. Your expertise will drive measurable improvements in corporate performance, cost reductions, revenue growth, and profitability across diverse industries. Key Responsibilities: • Client Delivery: Structure and lead client engagements, delivering significant savings and meeting/exceeding client expectations. • Cloud Strategy Implementation: Develop and execute cloud strategies for private …/public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT servicedelivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and more »
to the Trust and other key stakeholders, playing a key role in developing, maintaining and evolving the Trust's clinical coding systems, processes and servicedelivery to support the provision of in-depth and quality coding. Be flexible and supportive in extracting clinical information from electronic systems and … case notes. Through teamwork, you will ensure that every aspect of our service meets the rapidly changing needs of our organisation providing quality service to consultants, clinicians and non-clinical colleagues. You will be required to work with operational and corporate teams and clinical portfolios in the development … and delivery of complex coding requirements. This will require analysis, interpretation and resolution of highly complex problems, covering a wide range of clinical and business areas including at a national level. Success will depend on your attention to detail, positive attitude, organisational and problem-solving skills and the ability more »
Central Mancheter, Manchester, United Kingdom Hybrid / WFH Options
hireful
3rd Parties overseeing all things infrastructure from design to implementation and ongoing BAU Support. This will include project management and overseeing seamless operations and service delivery. Tech You will need to be hands on and manage people/3rd parties covering the following ... Configure and manage hybrid Azure more »
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
documentation of all support activities and solutions. Stay up-to-date with the latest industry trends and advancements to ensure the highest level of service delivery. What experience do you need as a 3rd Line IT Engineer? Previous experience working in an Infrastructure or 3rd Line role. Excellent problem more »
Chigwell, Essex, South East, United Kingdom Hybrid / WFH Options
NMS Recruit
follow-ups with external suppliers. Ensure services meet quality and profitability standards as per SLA agreements. Follow specified systems, processes, and methodologies for effective servicedelivery monitoring, control, and support. Assist in providing business reports as necessary. Attend Client Service Review Meetings as required. Develop and facilitate more »
support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues. Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management. Build … ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions. Participate in cross … functional projects and initiatives to enhance servicedelivery and client satisfaction. Experience required: Experience in providing 2nd/3rd Line support within an MSP environment. Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Clarion Housing Group
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Stafford, Staffordshire, United Kingdom Hybrid / WFH Options
Clarion Housing Group
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Hereford, Herefordshire, United Kingdom Hybrid / WFH Options
Clarion Housing Group
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Laser Red
in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent servicedelivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »
Fratton, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions
patterns 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Infrastructure Team Leader is key to the ServiceDelivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: Communication both written and verbal Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: Technical Management. Coordination of Command Center and Technical Teams for problem determination and recovery Identify … and implement service improvements. Own and ... more »
Weymouth, England, United Kingdom Hybrid / WFH Options
The Airedale Group
of Data Analytics Company Overview: We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers … biggest multi-site brands in the UK. Job Summary: As the Head of Data Analytics, you will spearhead our data analytics endeavours, focusing on service performance metrics and sales KPI’s. Your role will encompass data strategy development, advanced analytics, and fostering a data-driven culture within our organisation. … team of data analysts, fostering a culture of continuous learning to drive performance. Lead the formulation and execution of a comprehensive data strategy, encompassing service performance metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution more »