76 to 100 of 124 Permanent Service Delivery Jobs in England with Remote Work Options

supply us with services. i.e phone systems, printer toners. Provide administrative support setting up and maintaining user accounts on all systems. Provide support for Service Delivery Leads where required. Provide monthly data on specific practice services in line with practice KPIs and Service level agreements. Provide monthly … Experience in Smartcard Management. Experience in 1st line IT Support and trouble shooting. Experience of Primary Care or NHS Secondary care. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name James Street Group Practice Address Doctors Surgery 149 Queen Street Whitehaven Cumbria CA287BA Employer's website https://www.jamesstreet-workington.nhs.uk/ more »

health cash plan! Home, a place where you belong Looking for a role where you can make a real difference in ensuring our customer service runs like clockwork? As a Real Time and Workforce Analyst in our award-winning Resource Planning Team, you'll be at the heart of … identifying and responding to ?hotspots? by adjusting schedules across inbound, outbound, email, and chat channels. Handle day-to-day changes to schedules, making sure service levels are maintained and all calls are answered within our agreed frameworks. Manage time-off requests and ensure productivity by keeping an eye on … call handling and wait times. Use Workforce Management software to gather data and create insightful reports that help inform planning decisions. Collaborate with our service delivery and maintenance teams, ensuring that resource needs are met for smooth customer service operations. Imagine ending each day knowing you've more »

implementation. Ensuring consistency of experience across platforms and devices while balancing user needs, business requirements, and technical constraints. Collaborating with product managers, user research, service delivery and other and cross-functional teams to define product vision, features, and functionality. Managing and overseeing the mapping of end-to-end … of teams. Coordinating design activities, unblocking barriers to progress across multiple areas of work simultaneously. About you Exemplary design skills covering psychology, interaction, accessibility, service design, prototyping, IA, usability, and UCD methods Proven leadership skills with experience scaling design capability and leading technical experts Experience within Fintech, with an … we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* & annual pay review 25 days* holiday plus bank holidays more »

solutions. Providing technical support to end-users and troubleshooting hardware, software, and network issues. Supporting the implementation of new technologies to improve efficiency and service delivery. Working closely with the organisation's staff to ensure ICT tools are fit for purpose. Monitoring system performance, managing updates, and ensuring data more »

Role Overview: In this role, you'll be the go-to guru for keeping our customers happy, making sure they're getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot … the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is always on point, you'll be the one keeping everything running smoothly and our clients smiling. You'll also be on more »

Role Overview: In this role, you'll be the go-to guru for keeping our customers happy, making sure they’re getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot … the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is always on point, you'll be the one keeping everything running smoothly and our clients smiling. You’ll also be on more »

and documentation in line with regulatory requirements, ensuring adherence within day to day operations - Liaise with the Customer and Partner Experience team, ensuring that service delivery impact is at the forefront of solution decisions. Who we are looking for You are experienced in setting out a clear vision … our Privacy Notice please go to: (url removed)> All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited more »

Load Balancing Excellent communications skills, organisational skills and autonomous working Can tackle complex problems and incidents sometimes with limited detail Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Keen interest in investigating and proposing new more »

ensuring financial sustainability and accountability. IT Management (20%): Manage the organisation's cloud-based IT infrastructure, supporting their strategic plan and ensuring seamless IT service delivery. Collaboration : Work closely with senior management to support grant applications and manage relationships with stakeholders. Financial Strategy : Drive the development of financial strategies more »

online services. Recognise possible risks and weaknesses associated with online services, and proactively put mitigation plans and backup plans in place to guarantee continuous service delivery. Candidate Requirements: Proven experience working on releasing AAA games. Must come from a technical background possessing prior experience with C++. Thorough understanding of more »

Protection and GDPR is desirable. The ability to work well as a member of a team. A demonstrable commitment to equality and diversity in service delivery. If you are interested in this role, please apply with an updated CV. Hays Specialist Recruitment Limited acts as an employment agency for more »

various domains, including IT Operations, IT Infrastructure, Software Development, and Solutions Architecture. Day-to-day of the role: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development, and Solutions Architecture, ensuring alignment with the corporate plan. Provide technical advice and guidance to maximise business … benefits from IT investments and technology consolidation. Support the Enterprise Operations Manager in managing the IT department, ensuring effective service delivery and capacity planning. Manage relationships with suppliers/vendors, focusing on technical debt and optimising technology investments. Implement supplier reviews to manage vendor relationships, ensuring contract compliance … IT function effectiveness and aligning it with business operations. Hands-on experience with computer networks, network administration, and network installation. Ability to manage IT service desk and networking functions efficiently. Strong leadership and decision-making skills. Excellent analytical and problem-solving skills. Effective negotiation and vendor management skills. Benefits more »

the right person for the job? Experience in a client-facing role within the IT sector, such as account management, sales support, or customer service An understanding of IT services and products with the ability to communicate their benefits clearly to clients Strong communication and interpersonal skills with a … contributing to high levels of client satisfaction Gather and analyse client feedback to identify areas of improvement and work with internal teams to enhance service delivery Regularly prepare and present reports on client account status, performance metrics, and recommendations to both clients and senior management Sales Support Support … guidance of senior team members Collaborate with the sales and marketing teams to help develop targeted campaigns and contribute to idea sessions for new service ideas Proactively identify opportunities to upsell or cross-sell additional services to existing clients based on their evolving needs Marketing Communications Assist in developing more »

a high performing product team Strong communication skills to enable you to work closely with other areas of the organisation, such as Platform Engineering, Service Delivery and Security. This role will involve an on-call rota (24/7) Due to the volume of applications received for positions more »

a high performing product team Strong communication skills to enable you to work closely with other areas of the organisation, such as Platform Engineering, Service Delivery and Security. This role will involve an on-call rota (24/7) Due to the volume of applications received for positions more »

ensuring financial sustainability and accountability. IT Management (20%): Manage the organisation's cloud-based IT infrastructure, supporting their strategic plan and ensuring seamless IT service delivery. Collaboration : Work closely with senior management to support grant applications and manage relationships with stakeholders. Financial Strategy : Drive the development of financial strategies more »

Team Leadership: Inspire and manage a team of IT professionals. Vendor Management: Oversee relationships with external vendors and technology partners to ensure high-quality service delivery. Innovation and R&D: Stay abreast of emerging technologies, driving innovation and identifying growth opportunities. Budget Management: Manage the technology budget, ensuring cost more »

senior leadership team in Hertfordshire. The successful candidate will lead on all financial strategy, drive the development of new financial models, ensure the accurate delivery of financial reporting, and oversee all financial systems and processes to support the company’s ongoing and exciting plans for expansion. Reporting to the … timely and accurate financial reporting in compliance with UK accounting standards and legal requirements Make key financial decisions regarding IT infrastructure investments to enhance service delivery and competitiveness Work collaboratively with other areas of the business to identify improvements and standardise processes Skills and experience required: Fully qualified … CIMA Passionate about technology, with a strong understanding of financial management and accounting principles within the tech industry, including experience with software-as-a-service (SaaS), IT services, and digital business models Proven experience in developing long-term financial strategies aligned with company growth and innovation goals, especially in more »

services and infrastructure especially in the implementation of the Information Security Policies. To plan, advise, prioritise and implement limited IT infrastructure projects and new service development as required, liaising with colleagues throughout the business and external suppliers in order to achieve this. To regularly review processes and systems and … technical recommendations for improvements and resolutions to ensure efficient operation of and to improve the IT network and its services. To maintain and improve service delivery standards by developing, reviewing and updating operational procedures and documentation. To assist in the training, development and mentoring of less experienced colleagues. more »

team members to troubleshoot technical issues and implement effective solutions while providing excellent customer service. Stay updated on industry advancements and technologies to enhance service delivery and contribute to innovative communication solutions. THE PERSON * RF Engineer * DMR/Two Way Radio experience - design, develop, and implementing * Based in more »

the job As the business is entering into an exciting phase of growth, the Technology Solution Group (TSG) are looking to add a Technical Delivery Lead (TDL) to the team, who will own all technical delivery aspects for identified offerings within our Data Governance as a Service (DGaaS) Managed Service framework aligned to our Data Governance offerings. This will be for specific customer(s) and report to the TDL Team Lead for our Data Driven solutions. This role would suit someone passionate about becoming a subject matter expert for software solution(s) that support delivering … and driving value-based outcomes for the above-mentioned use cases. Role responsibilities Role responsibilities cover a wide range of activities related to customer service rollout, platform design, implementation, support, and ongoing management. Taking the Customer on a journey to use technology to help them scale their Data Governance more »

the company's digital strategy by streamlining business operations and ensuring data consistency across platforms. Key Responsibilities: Lead Integration Projects: Oversee the design and delivery of end-to-end integrations between Dynamics 365 and other systems such as ServiceNow, ITSM platforms, third-party applications, and cloud services. Automation of … Design and implement API-based integrations to ensure seamless data exchange between internal and external systems. Manage API configurations, security, and performance optimization. IT Service Management (ITSM): Implement ITSM best practices by integrating systems like ServiceNow with Dynamics 365, ensuring that service management workflows are optimized for IT … operations, incident management, and service delivery. Collaboration and Stakeholder Engagement: Work closely with stakeholders from IT, business units, and external vendors to understand integration requirements, provide technical recommendations, and deliver solutions aligned with business goals. Governance and Best Practices: Define and implement governance processes for managing integrations, ensuring compliance more »

the company’s digital strategy by streamlining business operations and ensuring data consistency across platforms. Key Responsibilities: Lead Integration Projects: Oversee the design and delivery of end-to-end integrations between Dynamics 365 and other systems such as ServiceNow, ITSM platforms, third-party applications, and cloud services. Automation of … Design and implement API-based integrations to ensure seamless data exchange between internal and external systems. Manage API configurations, security, and performance optimization. IT Service Management (ITSM): Implement ITSM best practices by integrating systems like ServiceNow with Dynamics 365, ensuring that service management workflows are optimized for IT … operations, incident management, and service delivery. Collaboration and Stakeholder Engagement: Work closely with stakeholders from IT, business units, and external vendors to understand integration requirements, provide technical recommendations, and deliver solutions aligned with business goals. Governance and Best Practices: Define and implement governance processes for managing integrations, ensuring compliance more »

sound like you? At least 2 years agency experience in managing client relationships for website development and digital marketing projects. An understanding of proactive service delivery to ensure that all retained clients enjoy proactive support from an agency. A demonstrable track record of growing client budgets across multiple … comprehensive management information and work to KPI's and contribute to the efficiency of our business. A passion for processes, able to influence continual service improvement. Ability to read Google Analytics data The Agency: Our client has been creating digital experiences since 2007 and work with major brands, SMEs more »

site, other days working from home The role The People Data Manager will play a crucial role in the People team by overseeing the delivery of high-quality People systems Responsible for the continued development and integration of the various People Systems and Data Responsible for the production and … systems, including automation of processes and procedures Experience of managing large data sets in a large, complex organisation Demonstrable experience of evaluating and improving service delivery Experience of producing, interpreting and presenting management information and metrics to a variety of audiences Experience of creating reports and establishing reporting more »