1 to 25 of 777 Permanent Service Delivery Jobs in England

within an MSP, serving as the primary escalation point for customers and team members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion … our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for our clientele. * Provide proactive and reactive technical support to our customer base, resolving issues promptly and effectively. * Maintain seamless coverage of the technical desk, coordinating schedules for round-the-clock support. * Serve as the … interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

integral part of the new, enlarged People Technology Team responsible for people related technology within AVEVA. The role will be leading the People Technology delivery team and will be responsible for the management of People Technology Functional Leads. Working closely with Global Process Owners (GPO’s) and People Services … is fit for purpose and provides a foundation to deliver an outstanding employee experience at AVEVA. ResponsibilitiesDay to day management of the People Technology Delivery Team.Responsible for key People Technology processes, including Workday change request management, ticket escalations and associated governance.Provide 3rd line support via Service Now, making … and raise cases with them as appropriate.Lead functional configuration changes/project as needed.Act as an expert advisor in all aspects of People Technology delivery and project work.Responsible for continuously improving the People Technology service delivery in all dimensions, including quality and speed of delivery.Using advanced knowledge more »

including risk assessments, care plans, CPA, crisis and contingency plans Administer intra-muscular medication and monitoring treatment plans Work as a part of duty service on the single point of access triaging referrals Supervise and mentor student nurses Demonstrate effective networking skills and ensure a holistic approach to meet … service user needs. Work to ensure the safety and wellbeing of service users and their families Work in partnership with service users and carers to achieve goals and to support recovery and reintegration within communities Provide appropriate feedback and liaison with MDT on all aspects of service … the flexible formats of team supervision and support. Initiate, develop and assist in the trial of new ideas for the improvement of services to service users in conjunction with the multidisciplinary team. Ensure that nursing policies are implemented and maintained Comply with legal and professional requirements Have ability to more »

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services … delivery: Proactive management of the Remote Engineering Services for all current sites ... APCT1_UKTJ more »

mental health support services, including a mental health helpline, crisis house, and out-of-hours homelessness provision. Key Responsibilities: Ensure trauma-informed, customer-centered service delivery. Address and learn from complaints promptly. Foster equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including more »

our ways of working and transitioning into a product-led organisation at scale.Together, we are building a better BA.Job DescriptionAs Head of Incident Mgmt. & Service Ops, you will oversee the operational aspects of IT services with a primary focus on incident management.You are responsible for leading and managing the … processes, teams, and technologies that ensure the effective resolution of incidents, the delivery of high-quality IT services, and the continuous improvement of operational processes. This will involve:Delivery of the Global Operations Centre and key ITIL operational processes (Event, Incident, Problem, Change and Release, Service Continuity … the IT Risk Framework and the coordination of service continuity.Ownership of all ITIL processes across service operations delivery including event, incident, problem and change, ensuring flawless service delivery (including the Global IT Operations Centre and associated tooling)Service restoration for all incidents and degradations more »

sector, based in Walsall. With a sizeable workforce, the company focuses on providing quality housing solutions and is committed to continuous improvement in its service delivery, driven by its technology department.Job DescriptionLeading the technology department and driving technological innovations.Developing and implementing transformation strategies.Enhancing customer experience through technology-driven more »

Role Joining Aptia in this brand new role, you will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of high-profile clients, acting as an ambassador of Aptia at all times. Your job title will be Senior … procedures. Leading the growth of the portfolio of clients revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

be yourself.What are we looking for?Withers' operates out of 17 offices globally, spanning the US, Europe and APAC. Each region has an IT Service Delivery team who deliver IT service desk support and IT training as part of a global capability, and implement user-facing IT … is supported by the Systems Team, based out of London, who deliver and support infrastructure and applications across the firm.This role leads the IT service delivery capability across all of Withers' offices, with direct accountability for:ensuring excellent support to Withers' partners and staff in accordance with IT … service management procedures, defining and delivering the firm's IT training strategy, anddirecting the strategic roadmap for the delivery of all products and services within their purview. The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head more »

FIELD SERVICE ENGINEER - ANNUAL PACKAGE of £60,000 PLUS : CRANES & LIFTING EQUIPMENT – WEST MIDLANDS - UP TO £42,000 BASIC SALARY + OVERTIME (£18,000) COMPANY VEHICLE AND BENEFITS - STRUCTURED TRAINING AND PROGRESSION: Are you a qualified engineer who has hands-on experience with any lifting equipment? Who is looking … Who have a track record of developing their staff? If the answer to the questions is yes, then this is the role for you. Service Engineer role with a focus on Cranes and Conveyors, covering the West Midlands. You will benefit from a stable organization, who train their staff … depending on experience. Lots of overtime with an average extra of £18,000 overtime pay annually across the existing team members. Main Accountabilities: Field Service role – covering the West Midlands PPM maintenance of cranes Breakdown maintenance and fault finding Installation of new kit Inspection of lifting equipment Clear customer more »

training, coaching, written guidance and use of procurement related systems. · Lead departmental managers and teams to develop new procurement activity and contracts delivering clear service improvements and real cash savings; · Lead departmental managers and teams on the assessment of current needs and expenditure, assessment of markets and early engagement … all procurement and contract management issues; build strong and positive relationships across the Council and champion a quality and performance related culture to ensure service delivery is effective and responds to identified needs and the Council can deliver its key objectives. · Ensure compliance with relevant legislation, particularly the … Public Contracts Regulations, GDPR and Freedom of Information Essential Experience Required: · Experience in a large, complex, multi-service organisation, managing across technical or professional areas is essential. · Experience of leading and managing significant organisational change with evidence of achieving tangible benefits, including supporting the implementation of new organisational structures more »

and financial stability for the British people.The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability.Work for an organisation steeped in … the stability of that system as a whole. This means that we need ever stronger protections and more resilient infrastructure.Purpose:Reporting to the RTGS Service Owner, The Service Operations Manager is a senior technical management role with accountability for the operation of all RTGS services in a complex … technical environment. The Service Operations Manager is responsible for driving overall stability across the RTGS service, ensuring delivery of the service to agreed levels of quality, and achieving or surpassing SLAs as well as meeting other standards and policies. The role holder will be able to more »

integral part of the new, enlarged People Technology Team responsible for people related technology within AVEVA. The role will be leading the People Technology delivery team and will be responsible for the management of People Technology Functional Leads. Working closely with Global Process Owners (GPO’s) and People Services … is fit for purpose and provides a foundation to deliver an outstanding employee experience at AVEVA. ResponsibilitiesDay to day management of the People Technology Delivery Team.Responsible for key People Technology processes, including Workday change request management, ticket escalations and associated governance.Provide 3rd line support via Service Now, making … and raise cases with them as appropriate.Lead functional configuration changes/project as needed.Act as an expert advisor in all aspects of People Technology delivery and project work.Responsible for continuously improving the People Technology service delivery in all dimensions, including quality and speed of delivery.Using advanced knowledge more »

DescriptionJob title: Enterprise Service Platform Product OwnerLocation: London, Farnborough or PrestonWe offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.Salary: Circa 75,000 per annum plus Car Allowance and BonusWhat you’ll be doing: § Acts as technical … product owner/champion for the Enterprise Service Platform (Data Integration Hub) product set and managed services§ Act as the ESP technical SME, ensuring the user needs and integration functionality is fit for purpose§ Support the Third Party Provider team evaluate business processes, anticipate requirements, uncover areas for improvement … as a liaison between key business stakeholders, users and the Third Party Provider§ Supports and holds to account the Third Party Provider ESP managed service§ Develops new strategies to maintain or improve on the quality of the ESP service delivery§ Supports the development of strategies to minimize more »

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... more »

complex tenders to secure contract renewals and favourable termsDevelop growth strategies focused on financial gain and customer satisfactionCollaborate with internal teams to ensure seamless service deliveryGenerate lead, cold call prospective customers and arrange meetingsPlan sales campaigns and create a target market sales pipelineDetermine pricing and deal structures to optimize more »

complex network analysis, scenario modelling and digital twins.The GIS Platform (Product) Manager is responsible for prioritising and supporting the work of providing the platform service for multiple consumer-facing products and providing a cohesive vision for the platform across the organisation. This role has significant impact due to providing … product management tasks and duties, the Platform Manager engages with Product Line Directors, Product Managers and all product development stakeholders, managing and servicing the delivery platform capabilities and technical requirements such as APIs and all other platform services. Responsible for maintaining focus on security and resilience to protect end … budget and quality targets Supplier Management aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. Release and Deployment applying the processes, systems and functions required to make new and changed services and features available for use. Technology Service more »

a large and varied workload and demonstrate high levels of self-organisation.In-Depth knowledge of escalation procedures, Incident Management and other disciplines related to Service DeliveryExcellent interpersonal skills, able to effectively communicate with and influence both internal and external stakeholders, up to and including C-Suite.Snippet of responsibilities:Lead more »

strong technical and commercial aspects.Ensure an outage programme that is matched to the available budget, the Statutory Docking Cycle and availability requirement in each Service Delivery area, and to provision substitute vessels when this is not possible.Overall responsibility for the outage and docking process for the fleet of … deliver the docking solution to the required regulatory and contract standards. Overall definition of the processes and policies are in place to support the delivery of the Docking solution. From a docking and MRO perspective, ensure compliance with all applicable Flag, Class. MCA, DMR and other regulatory requirements.Lead (and more »

on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a … standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, ServiceNow HRSD, Coupa) to lead and deliver client programmes, support pre-sales activities and develop improvement … and extensions to Powered Enterprise.The successful candidate will be expected to:Act as an Engagement Manager and lead the delivery of high quality Oracle deployment projectsProvide specialist Oracle advice and work closely with the client leads to optimise processes and maximise the benefits of OracleAdvise clients on the transformational more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on id... APCT1_UKTJ more »

The ideal candidate will have a strong background in mental health care, excellent leadership skills, and a passion for providing high-quality support to service users. Key Responsibilities: Leadership and Management: Oversee the day-to-day operations of the Supported Living service, ensuring high standards of care and … mentor, and develop a team of support staff, promoting a positive and collaborative working environment. Ensure compliance with CQC regulations and other relevant legislation. Service Delivery: Develop and implement personalized care plans tailored to the complex mental health needs of each service user. Monitor and evaluate the … effectiveness of support plans, making adjustments as necessary to ensure optimal outcomes. Foster a culture of continuous improvement and innovation in service delivery. Financial Management: Manage the service’s budget, ensuring efficient use of resources and financial sustainability. Prepare and present regular financial and operational reports to senior more »

Partner, we are also an award-winning employer, and our employees are at the heart of Version 1.Version 1 as a consultancy and a service provider, we are a digital-first environment and we do things differently. We are focused on our core values, and using these we have … delivering fast, secure and scalable trading technology solutions to capital markets clients globally?Are you driven by introducing modern ways of working and transforming service delivery to develop market leading IT propositions for global investment houses?Are you able to identify opportunities for innovation through technology and articulate … business capabilities, customer stories, intellectual property, accelerators, industry and common customer challenges. You will work as a partner to commercial sales team and practice delivery teams to drive the growth through existing accounts and in new customers. You will use your understanding of the sector to draw together Version more »

likely each month. YOU WILL BE RESPONSIBLE FOR : The Risk and Performance Manager will work with the Estates Teams and industry partners to identify service delivery risks, and to implement and coordinate assurance activities. Leading on the coordination of all performance related activities, providing information and advice on … associated activity and analysing the outcomes of the programme. YOU MUST HAVE THE FOLLOWING : Previous experience managing performance , risk and the assurance of major service delivery contracts in an Estates/Hard Facilities Management arena Experience of analysing and interpreting complex reports to produce clear briefing material to more »