101 to 125 of 666 Permanent Service Delivery Jobs in England

with patients, patients' relatives, healthcare professionals, and other callers. Key Responsibilities: - Liaise effectively between callers and third parties in critical situations - Remain focused on service delivery while handling an unpredictable, diverse, and challenging workload - To deliver high quality, safe and clinically effective health care over the telephone using … GCSEs at Grade C or above, including English, or equivalent qualification - Completion of NHS Pathways training is a plus - Prior experience in customer service or healthcare is advantageous If you are a compassionate individual with excellent communication skills and a passion for helping others, we invite you to apply more »

in managing commercial relationships with significant account clients and engaging effectively with senior management at executive levels. Competencies & Skills The ideal candidate should possess service delivery experience and showcase a practical comprehension of customer contact management or process management. Having offshore outsourcing experience is advantageous. Demonstrating a proven more »

study of households Understanding Society , and our own random sample general population panel Public Voice ); The design of one-off studies of public sector service delivery and evaluations of policy in their real life context. Key Responsibilities Apply your statistical skills and broader methodological knowledge to a variety more »

based across the UK and over 30 years’ worth of expertise in the Civil Engineering sector. We place safety, innovation, professional development and excellent service delivery at the core of the work we do and take pride in receiving outstanding client feedback. Your Responsibilities: We are looking for … infrastructure contracts, ensuring stringent KPIs are met Liaising with the Programming team, ensuring the work bank is planned and resourced effectively Liaising with Works Delivery Managers and Commercial teams to review estimate submissions and final account details – analysing trends and reporting on buildings reactive and project performance Preparing and … in Construction or APM qualification, or be suitably qualified by experience A minimum of 5 years’ experience of managing reactive Buildings and Civils Works Delivery Frameworks PTS (Personal Track Safety) Experience in managing multiple projects work sites, preferably from within a Rail environment Commercial and Programming experience Safety Critical more »

from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction across IFS service delivery Coordinate with Global Aerospace & Defence Team to build a strong internal collaboration network and secure appropriate support into region. Qualifications Essential skills more »

will be a key part to this role, being keen and enthusiastic to offer the support and showing the right level of respect and service delivery to the in-house client, duties will also include assisting the leadership team and Regional IT Manager in overseeing the office technology more »

commercial standards are maintained. The account management team is expected to build strong customer relationships and monitor all engagements against contracts to ensure the service delivery is in accordance with the agreement. Additionally, the account management team is responsible for identifying and completing potential up selling opportunities and more »

Building and maintaining strong relationships with existing clients to drive additional IT sales. Collaborating with the technical team to ensure client satisfaction and seamless service delivery. Key Responsibilities: Drive IT sales by identifying new business opportunities and nurturing relationships with existing clients. Promote and sell the IT managed services more »

About The Role As a Lead Technician within our Inhouse Maintenance Service (IMS), you will be responsible for leading on technical advice and assuranceto a team of Multi Skilled Technicians (MST) that ensures an effective and efficient installation, repairs, maintenance, and refurbishment service delivery to our customers more »

to protect their digital assets effectively. Main Purpose of Role This role is key to supporting the Company with consistently high standards in the delivery of the range of penetration testing that we offer clients, including scoping, testing, and reporting. Key Responsibilities · Deliver CHECK penetration testing engagements. · Deliver non … CHECK penetration testing engagements. · Scoping work as part of pre-sales. · Service delivery through reporting and quality assurance. · Working independently on-site for clients, within the Salus Cyber office and at home (if desired). · Maintaining your technical knowledge - understanding relevant national and international policies and standards as more »

Solution Architect to join our Digital, Data & Technology Department (DDaT). This role is crucial for our digital transformation journey, focusing on transforming technology service delivery and fostering strong partnerships across departments. As a Solution Architect, you will be a subject matter expert, providing technical leadership and ensuring more »

Network Transformation Team Lead Service Delivery Location: 1 Guildhall Square Salary: £44,263 to £56,021 per annum Full Time, Fixed Term for 24 months Closing Date: Thursday 13 June 2024 Interview Date: To be confirmed Reference: 2708324JF This is an exceptional time to be joining the University more »

Monday to Friday. What will you be responsible for? As a Maintenance Engineer, you'll be working within the facilities Team, supporting them in service delivery across the London Fire Contract. Your day to day will include: Planned maintenance (EML testing, Tap temperature testing, ex... APCT1_UKTJ more »

development of the new operating model, ensuring they are delivered on time, within scope, and budget. Vendor Management: Manage relationships with technology vendors and service providers, negotiate contracts, and ensure optimal service delivery. Cybersecurity Oversight: Oversee strong cybersecurity operations, conduct regular security reviews, and ensure compliance with all more »

develop scalable infrastructure strategies. Oversee all IT infrastructure operations, ensuring best practices and regulatory compliance. Train and develop junior staff to ensure high-quality service delivery. Manage vendor relationships to ensure value and policy compliance. Ensure seamless service integration with all teams. Develop and maintain a robust, secure more »

tax returns and other required reports. Client Management: Serve as the primary point of contact for payroll-related inquiries from clients. Provide excellent customer service, addressing client concerns and resolving payroll discrepancies promptly. Conduct payroll audits and provide reports as required by clients. System Maintenance: Utilize and maintain payroll … HR departments to ensure the seamless integration of payroll with other financial systems. Collaborate with team members to support overall firm operations and client service delivery. Minimum of 1-2 years of experience in payroll administration, preferably within an accountancy practice or similar environment. Skills and Competencies: Strong knowledge more »

and accountability for over 60 IT contracts, you will be key members of the team providing comprehensive senior administrative support to the Digital Services Delivery Teams and Operations Teams. The post holders will be based at the City Hospital Campus but there may be occasion to travel across both … a busy Admin Support Team and be able to demonstrate flexibility/adaptability to deal with changes in the workload and priorities within the service as they arise. Using your own initiative to organise the workload within defined deadlines facilitating clear communications to a wide range of individuals. We … including the ability to prioritise, plan and manage own workload. Experience in/ability to arrange meetings liaising with multiple organisations. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

and servers, implementing server monitoring, reviewing system logs, and initiating improvements. You will also provide proactive support, resolve incidents and managing problems to maintain service levels. Your role involves identifying risks, managing major incidents, and maintaining strong relationships with stakeholders to ensure collaborative service delivery. You will engage … What's the benefits? Salary - £40,500/pa Hybrid working and flexible working hours Pension scheme 4%, rising to 8% after one year service 25 days paid holiday (plus bank holidays = 33) Death in service benefit at x 3 annual salary Company sick pay Subsidised restaurant with more »

Join us and help deliver the exceptional, every day. As a Senior (Estates) Technical Service Manager you will oversee day-to-day leadership of the on-site Mitie Engineering workforce and be pivotal in ensuring the efficient and effective delivery of FM Technical Services. You will be the … main point of contact for addressing operational challenges and control the effective management of contractors, suppliers and high-quality service delivery. Collaborating with the Account Director you will ensure Mitie meets contractual obligations from a technical perspective. You will review site technical documents, validating compliance with contractual obligations using more »

at Duxford! As the backbone of our workshop, you'll play a pivotal role in driving productivity, fostering employee growth, and ensuring top-notch service to our valued customers. Responsibilities: Plan and Organize: Strategize and execute workshop activities to perfection, optimizing resources and timelines for maximum efficiency. Lead by … you'll nurture their skills and ensure a dynamic team environment. Sharpen your business acumen to drive profitability through streamlined workshop operations and exceptional service delivery. Prioritize the well-being of our team and customers by always enforcing rigorous health and safety standards. Oversee the seamless flow of machinery … Cycle to Work Scheme Yulife Wellbeing App offering discounts and vouchers Financial/Physical/Mental Health Counselling and Coaching sessions Free Will writing service Personal Skills & Experience Required: The ideal candidate will have Proficiency in construction, HGV, or heavy plant machinery operations Experience with OEMs would be advantageous. more »

holiday and sickness, as required. Carry out routine planned preventative maintenance as required within critical and non-critical environments. The closure of remedial and service requests Work is carried out in accordance with current regulations and safety standards. Monitor BMS for running equipment and responding to alarm conditions. Investigate … by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive work environment Handling interaction with escalated customers in difficult service scenarios to resolve issues, rebuild customer's confidence in the brand, and secure retention of customers. Any other task required to fulfil the role … compliance with local requirements Develop initiatives to drive sales performance and increase conversion Experience: 3-5 years' experience within a contact centre/customer service-related management position Prior experience with strategic planning and leading a contact centre team. Background in the travel/hospitality industry is a bonus. … is passed Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Manager, Customer Operations Manager, Call Centre Operations Manager, Customer Experience Manager, Contact Centre Operations Manager, Customer Support Manager, Client Services Manager, Call Centre Manager more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track more »