76 to 100 of 681 Permanent Service Delivery Jobs in England

We are seeking a dynamic and results-oriented individual to join our Enterprise Security Client as a Service Account Manager. The ideal candidate will be responsible for managing and enhancing client relationships, ensuring the delivery of exceptional service, and driving revenue growth through service contracts and … Client Relationship Management: Organise and attend monthly or scheduled meetings with Clients and/or their representatives to conduct comprehensive performance reviews of our service delivery. Produce and issue monthly/annual Client reports incorporating key performance indicators (KPIs), engineer performance, relevant issues and concerns, legislative impacts, health and … safety statistics, etc. Team Leadership and Supervision: Manage and supervise the service desk, overseeing performance and technical issues to ensure optimal service delivery. Supervise service engineers' performance and quality, providing regular feedback and addressing any issues with the Operations Manager. Quotation Management: Produce and issue quotations for more »

Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022? Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector … offers valuable training and career development. This role will have overall accountability for the integrity of our business data and management reporting. Join our Service Delivery Team Working with our Business Analyst, you will supporting the improvement of our business efficiency through analysis of internal processes aligning them … Cirrus, Five9, Gamma where we have achieved platinum partner status. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a Disability Confident employer and Living Wage accredited. Become part of our success story more »

been implemented within the Call Management System in order to assist teams in troubleshooting. Identify trends and issues of concern in order to suggest service improvements and in turn implement these with the Technical Support manager to improve the service. Contribute to the business continuity and disaster recovery plan … manual) & willing to use Trust vehicles in line with duties Desirable Good level of dexterity Customer care, V&B Essential Manage conflicting demands on service delivery Demonstrate behaviour consistent with the Trust's "We are Here for You" behavioural standards Desirable Understands the need for customer care and … deliver customer focused system support services 24/7 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service more »

leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in … maintenance of a comprehensive configuration management database (CMDB)by updating and verifying configuration data. Identify and engage with customers and other stakeholders to collate service information. Participate in regular audits to ensure the accuracy and completeness of configuration information. Skills/Experience required 2+ years within a Service … Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers more »

Travelers, where we deliver a diverse range of industry-specific, combined property and casualty insurance solutions. Our commitment to excellence shines through our superior service and customer retention. Elevate your career as an Underwriter in Leeds or Manchester by becoming a key player in our Existing Business team on … making sound underwriting decisions; supporting Branch in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Regional Underwriting Offices, Market Segment Colleagues and other critical internal …/external business associates; delivering a service delivery to brokers and clients in accordance with Travelers standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days more »

potential. We additionally provide extensive commercial services which include Dilapidations, Lease Advice and Pre-acquisition surveys. We pride ourselves on the quality of our service to our clients and enjoy long term relationships them. We are a sector focused business actively operating and investing in Commercial, Residential, Education, Sports … legal and financial matters that arise during the project. Overview Of Role The newly appointed Associate/Senior Associate will be responsible for the delivery and growth of all School and Academy works within the South East Region, which will be delivered from the London Office. This person will … lead, manage and deliver the agreed annual and medium-term business plan for the service offerings associated to the strategic growth of the national team. Services will include building surveying, project management, mechanical and electrical consultancy, sustainability consultancy, health and safety and contract administration duties. Business development will be more »

are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team. For over 25 years, our operations have spanned across five … delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics … ability to generate revenue. Instrumental in both developing the right expertise for strategic programs and harnessing in-house talent, they are entrusted with profound service delivery responsibilities. This executive role mandates a deep fusion of technical, functional, and leadership expertise, leading a high-performing team of internal consultants more »

well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided …/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. more »

for reaching net zero carbon by 2040 for direct emissions and 2045 for indirect emissions, as outlined within the Delivering a Net Zero Heath Service Report. Joining the CHoICE Facilities Services Hard FM Team, the successful applicant will form part of an expanding team and an ambitious organisation which … professional advice and guidance to Department Managers in the development of business plans to ensure that sustainability and carbon reduction are key elements of service development. About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if … and energy management within a complex organisation Experience of undertaking energy conservation surveys and producing action plans to provide a sustainable way forward for service delivery Experience of energy management in a large organisation including billing and invoicing Knowledge of NHS Energy and sustainability guidance (HTM more »

current policies and procedures on information security and confidentiality. Maintains intimate knowledge of the business, operations, data flows and systems Experience: Experience with Azure Service Recovery (ASR) is required. Knowledge of iManage/Filesite experience and Sharepoint is required Experience with the Intapp Time Desktop and Mobile applications would … and SharePoint 2019/SharePoint Online in a multi-site environment. Applicants must have a degree in Computer Science or equivalent experience in IT service delivery and support, and ideally have experience in a legal IT. Please apply with your most up-to-date CV. more »

the next three to five years. This role provides a substantial budget for transformation and integrates technology into the core business strategy to enhance service delivery and operational excellence. If you are located outside Australia, but open to relocate, our client is prepared to sponsor a work visa … Ensure compliance with all relevant regulatory requirements and industry-specific protocols, enhancing data protection and security measures across operations. Manage relationships with key technology service providers, ensuring the organization acts as an expert buyer to secure high-quality, cost-efficient technology solutions. Champion the organization’s core values and more »

tasked with maintaining and enhancing buildings, ensuring compliance with industry best practices, legislation, and relevant ISO standards. The role focuses on continuous improvement of service quality and environment, in collaboration with Risk & Compliance to ensure legislative adherence. This includes managing major FM providers for correct paperwork and tracking. The … Electricity Asbestos Legionella Ground Contamination ISO 9001, 27001, 22301, 50001, 14001, 45001 BS OHSAS 18001 Qualifications and Experience: Essential: Previous experience in building management, service delivery, infrastructure, and team management. Proficient in Microsoft Word, Excel, Outlook, and data analysis. Proven reporting skills with the ability to draw and more »

What you'll be doing: Lead on the delivery of assigned projects and scheme events Review the work of Pensions Data Technicians and provide feedback and technical support Regularly review the effectiveness and efficiencies of existing systems and controls and make suggestions to continually enhance service delivery more »

for which the company will operate from for Identity and Access Management in the future! * Flexible location * Position Purpose Responsible for the planning, building, delivery, and support of the Identity and Access Management (IAM) program for both Brambles enterprise users and customer facing services. This encompasses a wide range … drive the reduction in risk and improved operational excellence against these critical applications and processes for company operations. Provide technical insight, architectural vision, executional delivery and leadership buy in for the direction and guidance to the development, specifications, and communications of IAM applications and architecture, as well as provide … in-depth technical consultation to the business units and IT management. Drive initiatives to transform IAM provisioning and lifecycle management, leveraging self-service and automation capabilities to enable a frictionless user experience. Knowledgeable of Information Security best practices and regulatory and compliance requirements that impact security for the enterprise more »

with existing asset data to drive new insights into pressing maintenance issues, such as damp & mould Exploring the use of generative AI to transform service delivery such as building report commentary, enhancing product engagement and producing synthetic data Linking insights from many of these experiments to prescriptive/… Competitive salary and rewards package including: - Private Health care , 4 x salary Life cover, 25 days annual leave, increasing to 28 after 3 years service ,salary sacrifice pension scheme and much more .. Inclusion We are an equal opportunity employer and value diversity at our company. We do not more »

month fixed term contract, with the potential to turn permanent. In this newly created role, you will report to the Head of IT Service Delivery and following a recent migration, be responsible for embedding SharePoint and the wider M365 suite within the organisation; putting policies in place and more »

Foster the team's talents through mentorship and guidance Cultivate a robust and collaborative work environment that promotes individual and team growth Ensure outstanding service delivery and cultivate strong borrower relationships Oversee ongoing portfolio monitoring to maintain a deep understanding of borrower performance Do you have: Demonstrable experience more »

to established firms. The ideal candidate for this role should have experience in the ECO industry, particularly in managing insulation teams. Prior experience in service delivery, resource planning, and staff development will be advantageous. Excellent communication skills and a confident demeanor are crucial attributes, as the role requires more »

apprentices to deliver a safe, effective and inspiring service. You will be responsible to provide a comprehensive and efficient data reporting and analysis support service to the Sutton Inspire Drug and Alcohol Service (Adult and YP). You will deliver accurate data analysis and reporting, disseminating information as … agreed and directed, including for submission to commissioners or national databases. Leading on any data management projects linked to the development and delivery of the Cranstoun Sutton services. This will be to established deadlines and you will need to be able to respond to adhoc reporting requests in a … timely manner. The supply of data, information and analysis must be accurate, as it will be used to influence strategic and operational service delivery and contribute to the maintaining the organisations reputation for delivering effective outcomes. You will be responsible for overseeing all administrative processes within ... more »

month fixed term contract, with the potential to turn permanent. In this newly created role, you will report to the Head of IT Service Delivery and manage a variety of projects across the business from an IT perspective, as well as managing the core IT "business as usual … projects portfolio. You will be responsible for end-to-end project delivery and work with a wide variety of stakeholders across the organisation. Key Requirements: Experience managing IT projects and managing budgets Ability to write risk logs and carry out resource planning Experience using project toolkits such as Microsoft more »

an experienced Multi-skilled Engineer – Electrical Bias to work with a range of Mitie clients to conduct work that provides a multi-skilled maintenance service, which covers electrical and mechanical disciplines and to provide a reactive and pro-active maintenance service as per project requirements to all operational … modifications and installations when required, maintaining, repairing, and calibrating electrical, mechanical and instrumentation plant to optimize both reliability and maintainability. You will provide a service that ensures all key performance indicators are met and liaise with contractors or external suppliers where required. You will also need to complete any … with current company policies and procedures and report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. You will be responsible for ensuring own work and work of those under more »

Role: Service Desk Team Lead Location: Southampton Salary: Up to 40k DOE Digital Waffle is looking for a Service Desk Manager to join a fantastic client based in the heart of Southampton. This role is perfect for someone with a few years of management experience on a Service … VPN Key Responsibilities: Foster a collaborative environment that leverages knowledge sharing and promotes individual skill development in areas like incident management, problem management, and service request fulfillment. Utilize KPIs (e.g., First Call Resolution Rate, Mean Resolution Time) to set achievable goals, monitor team performance, and identify areas for improvement. … Oversee ticket assignment using tools like round-robin or skill-based routing, manage technician queues, and ensure adherence to service level agreements (SLAs). Develop and implement efficient workflows that align with ITIL best practices, including incident escalation procedures, change management processes, and knowledge base maintenance. Assist technicians in more »

including drafting minutes. Supporting on the implementation of outsourced global entity managed services provider to manage global entity compliance and oversight and managing ongoing service delivery. Requirements for the Role: Educated to degree level (ideally, but not essential) and either ACG qualified or graduate. Demonstratable experience of managing entity more »

supply chain driven by powerful spend analysis, comprehensive contract management and efficient accounts payable solutions. ABOUT THE ROLE: Jaggaer France is looking for a Service Engagement/Service Sales Consultant with the primary responsibility of positioning, scoping, and getting our delivery services signed off (SOWs) with the … customer and/or the partner. This profile will work closely with our Sales, Partner, Delivery managers and Professional Services SMEs in achieving this. This Implementation Services PreSales Consultant will serve as the primary contact for our Sales and Partner teams on services sales topics and promoting Jaggaer’s … customer implementation requirements Prove the value of JAGGAER professional services to customers during scoping sessions and other customer facing engagements Work with the Partner Delivery Managers in agreeing delivery structure on partner involved projects Scope and develop estimates Co-ordinate internally with SMEs, product, technical consultants, and solution more »

on pre-sales test support, partner training and project implementation on Ruijie network products or solution, meanwhile you also need to be responsible for service delivery quality in coverage territory. To be successful in this role, a motivated self-starter and self-learner is preferred, possess strong customer … service and technical problem solving skills. Responsibility: 1. Provide back line technical assistant and support to System Integration, Distributor and T2 channel partner. 2. Establish the services process system (Services Support, RMA process, etc.) with the covering countries and be responsible for the quality of services deliver in those more »