101 to 125 of 732 Permanent Service Delivery Jobs in England

client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous more »

Director - Audit and Risk Committee We are looking to recruit an individual with a wealth of executive-level experience gained from a substantial commercial service delivery organisation to operate as a collaborative Non-Executive Director (NED), working with the Board of Suffolk Group Holdings (Trading as Vertas Group … looking for: We are seeking someone with previous experience in an executive career (Chief Executive, Chief Operating Officer level) in a large complex commercial service delivery organisation who can add value to committee discussions. Individuals with experience as a Non-Executive Director and up to date knowledge of … eventsIn return an annual remuneration of £10,850 is offered for this appointment. If you are driven by the opportunity to influence a leading service delivery organisation and possess the experience we seek, we would love to hear from you. To apply for this role please submit your more »

Job summary As a Member Services Project Manager at Trust Primary Care Ltd, you will play a pivotal role in ensuring the implementation and delivery of high-quality services to our 16-member General Practices across Bradford. You will be responsible for overseeing all aspects of member services, ensuring … a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead service design and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation. Main duties of the job 1. … Service Development and Implementation 2. Compliance and Quality Assurance 3. Stakeholder Engagement 4. Training and Development About us Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the highest more »

customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently … internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function and service performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand for provided services. Works closely with projects to ensure service design and service transition processes are proactively managed and assured within major projects. Strong agile capabilities, demonstrating the ability to adapt quickly to changing priorities and effectively collaborate with cross-functional teams. You will support the bigger picture, understanding and reacting to the wider needs of the business more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing … behalf of the SS&C GIDS business in the UK, maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. Accountable specifically for service to Digital clients of GIDS including mobilising and leading … the right projects to drive improvements to those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly winning more »

skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist … in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and … training and coaching for new employees Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the more »

Service Delivery Manager Please note this role requires you to be holding an Active DV (Developed Vetting) Clearance The Organisation : This Big 4 consultancy, specialising in Defence and Security, is renowned for its commitment to excellence and innovation. With a track record of delivering impactful solutions and expertise … with business process owners and technical teams to define operational requirements across various project stages. • Showcase expertise in defining and executing project plans, including service transition plans. • Exhibit leadership in guiding delivery teams through traditional/hybrid and agile methodologies. • Understand the procurement lifecycle, including requirements gathering, evaluation … skills. • Display financial acumen in managing engagement financials effectively. • Proficiently capture and manage project and programme risks and issues. • Hold one or more recognized delivery certifications such as PMP, Prince2 Practitioner, MSP, Certified Agile, Certified Scrum Master, SAFe Agile, or ITIL. • Possess familiarity with one or more common technologies more »

energetic Provisioning Manager to join a thriving telecoms business. This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality. The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible … Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership and direction to … the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that more »

Service Desk Co-Ordinator - £25k Nelson, Lancashire The Role: Do you have the organisational skills to keep a busy service desk running smoothly? Are you adept at communicating with both customers and engineers to ensure top-notch service delivery? If so, we have an exciting opportunity … for you. As a Service Desk Co-Ordinator at APT Controls, you'll be the linchpin in our service delivery, ensuring that every customer receives the attention and service they deserve. The role is based FT in the office 08:15 16:45 Mon Thurs and … Key Responsibilities: Regular communication with existing customers to maintain and build relationships. Handling incoming calls and performing general administrative duties. Ensuring adherence to all service processes and procedures. Managing orders from start to finish, including post-service follow-up. Keeping customers informed about lead times and order progress. more »

FM Asset and Service Contract Manager UK Remote (preferably North West region) National travel capabilities and frequent visits to Leeds HQ Permanent, Full time Salary: £40-45K DOE Simplifying Complexity Our client Inscyte Limited is a specialist Private Finance Initiative and asset management consultancy that provides direct services … of pounds savings, improving the efficiency and effectiveness of their clients operations. They are now seeking a self-motivated and experienced FM Asset and Service Contract Manager to help deliver their increasing demand for asset management and contract management expertise on behalf of Schools, Academy, Local Authority and NHS … Trust clients across public sector commissions. FM Asset and Service Contract Manager , your responsibilities: PFI Contract Commissions providing compliance and technical support on behalf of clients Contract Compliance evaluating contractor performance; analysing and interpreting data to calculate service failure; liaising with relevant client-based Managers; reporting, documentation and more »

days a week in Colindale, London. An excellent opportunity for a Change Manager to join our team to be responsible for the service delivered to a large customer with a vast portfolio of technologies. What you will be doing: '€¢Liaising with Management at all levels in the organisation. Responsible … audit activities annually.'€¢Support Project teams to ensure Change management procedures are incorporated into their plans for new solutions and services'€¢Liaise with the Service Delivery and the wider Technical teams during the design, build and transition to production'€¢Authoring Internal Reporting monthly and contributing to customer reporting … on Change. What we are looking for: '€¢Proven experience of working in Service Delivery/Service Management within a large outsourced environment spanning multiple geographies and business units.'€¢Excellent knowledge of all ITIL Change Management and service support processes.'€¢Sound knowledge of IT infrastructure and application more »

alignment to best practice. The Cloud Capability Lead will help shape a high performing technical capability whose focus will be delivering technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions Cloud capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transition into production. Leading, developing and evolving a Cloud Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

alignment to best practice. The Oracle Capability Lead will help shape a high performing technical capability whose focus will be delivering technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions Oracle capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … industry trends, best practices and emerging technologies working in strong collaboration with the Architecture team. Leading and delivering Low Level Designs related to Oracle delivery (HCM and EPM). Working with IT operations, data and analytics, architecture, and security teams ensure that solutions are designed and delivered against the more »

Service Delivery – Telecoms If you have at least 2 years’ experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect … each other to achieve the quality they are so well known for. You will be required to collaborate with your team mates to deliver service targets, on your own and collectively. You will be responsible for heading up the delivery of hosted and broadband services and your role … what we’re looking for in the ideal candidate: A minimum of 2 years building phone systems on portals. A proven track record in service & implementation using hosted products. The confidence and strong rapport building skills to be able to troubleshoot for a client on-site. The ability to more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

maintaining applications that provide innovative business information solutions to our customers. Your contributions will play a crucial role in supporting decision-makers to improve service planning, and ultimately enhancing service delivery across diverse needs and settings. What do we offer? Salary ranging from … to the excellent work culture and staff development we are committed to. Post responsibilities include: To support the Software Development Lead in ensuring effective service delivery and the delivery of priorities for the Systems, Application and reporting Team. Develop various applications and support the process of continuous more »

Audio Visual Service Coordinator £24,000 - £28,000 pro rata Reading Part-Time; 9.00 - 15.00 (can be flexible) Permanent Our client is looking for an Audio-Visual Service Coordinator to coordinate all their Audio-Visual Service Contracts whilst live and provide a high level of support and … with exciting well-known brands to broaden customer experiences with the sole purpose of changing the way people work and communicate. The Role The Service Coordinator plays a vital role in ensuring seamless technical support services and maintaining strong customer relationships. Our client is responsible for managing service callouts, coordinating technical visits, and overseeing the administrative aspects of service contracts. The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. Key Responsibilities Service Call Management: Respond promptly to technical service calls, ensuring a two-hour more »

leadership to the Specialist Haemostasis and Flow Cytometry section at our Birmingham Children's hospital. The Children's site provides a paediatric and neonatal service including diagnosis of leukaemia, haemoglobinopathies and bleeding disorders plus providing an acute service for ED, Intensive Care Unit (PICU) and support of cardiac … take the department forwards, with some major projects in progress such as the introduction of a new LIMS across the region and help shape service delivery. Appointment to Band 7 would require good theoretical and technical competence of specialist haemostasis assays together with some experience of management support. Flow … the job Under the direction and working together with the Section Head, you would be supporting the leadership and management of theSpecialist Haemostasis laboratory service delivery: 1. To help support service delivery and development of the Specialist Haemostasis and Flow Cytometry section. 2. To help support more »

opportunities for innovation, and applying BI and advanced Data Analytics capabilities to deliver data-centric business insights. Your role involves both application/project delivery and business as usual service delivery, working closely with business and technical teams. Key Responsibilities: Application/Project Delivery: • Explore Business … and advanced Data Analytics applications. • Facilitate the resolution of complexities by collaborating with business and technical SMEs, Solution Architects, and other resources. • Manage the delivery of Proof of Concept projects and assist in formulating business cases for new products and applications. • Work with the Reporting & Analytics Lead to develop … product roadmaps and implementation strategies. • Ensure smooth transition of implemented products into business as usual service. Business as Usual Service Delivery: • Manage stakeholder demands and verify analytic needs. • Provide achievable timelines and ensure stakeholder satisfaction with results. • Solicit feedback to improve BI & Data Analytics services. • Recommend service more »

exciting time for us here at Delt and we would love you to join us on our journey! The Role: The Identity and Collaboration Service Owner plays a key role at Delt in taking the lead Service Ownership role facing out into Delt’s customers and acting as … the service’s technical advocate within Delt. Working with IT leaders throughout Delt they will develop an intimate knowledge of the services, technology and future initiatives. By developing a relationship as a trusted technical advisor within Delt, they will support Delt’s customers in the ongoing development and delivery … current understanding of Identity and Collaboration solutions, along with the vendors and Delt’s Technology Strategy and Roadmap. Using that knowledge to both shape delivery activity and inform the development of Delt’s Technology roadmap. As the service owner within Delt you will be empowered to ensure the more »

integration-based technologies and services. Working closely with Architecture, Portfolio and Product Management teams you’ll help shape a high performing technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology) If you’re looking for an opportunity to lead from the front and … ll be doing Delivering strong technical leadership in advancing Group Functions integration capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools Developing and leading a high performing team, nurturing individual growth. Acting as a mentor and coach … ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transitioned into production Leading, developing, and evolving an Integration Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

Job summary Based at Quayside Community Diagnostic Centre (CDC), Gloucestershire you will be responsible for the safe delivery of a CT and MRI scanning service representing the Charity in accordance with strategic objectives and contractual requirements. You will engage with all stakeholders to ensure an integrated clinical service … and safe CT and MRI services on behalf of the Charity working closely with the Trust at the Quayside CDC which is a key service for the Charity. You will have an excellent knowledge of clinical services and governance, including health and safety. There will be a strong desire … the very latest imaging technology to support the NHS. The Charity also supports the local Trust, GHNHSFT by providing a CT and MRI scanning service at the Quayside CDC which officially opened January 2024. Cobalt supports a wide range of training and education programmes and an aim is developing more »