26 to 48 of 48 Permanent Service Manager Jobs in England with Remote Work Options

Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of … four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA … for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication skills. Ability to more »

Technical Service Manager Windows, Doors & Curtain Walling Job Title: Technical Services Manager Windows, Doors & Curtain Walling Job reference Number: 272150-1315-2481 Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding … + £3,000 bonus The role of the Technical Support Manager Windows, Doors & Curtain Walling will involve: Technical Services Manager position managing the frontline technical support for a range of windows, doors and curtain walling systems such as: sliding door systems, faade systems, bi fold doors … management, training, engineering, sales and specification teams Prepare preliminary calculations for building physics and design loadings The ideal applicant will be Technical Support Manager Windows, Doors & Curtain Walling with: Must have proven technical experience dealing with faades, faade design, curtain walling, windows and door systems Practical understanding of more »

Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid working more »

Role: Service Desk Manager (Permanent) Location: London/Hybrid (3 days per week) Start: ASAP Salary: £60-65k Our market leading household name is looking for an experienced Service Desk Manager with significant team leading experience for a major Desktop Transformation initiative. Responsbilities … Develop customer journey for user base when enaging with IT Service Managing operations of 2nd Line team Develop relationships with the business to drive forward all desktop transformation activities Key Skills Strong background as a Service Desk Manager or running modern desktop environments Team Leadership and … skills Strong working knowledge of ITIL and ideally certified Experience with ITSM tools Strong knowledge of Modern Desktop, End User Computing (EUC) Endpoint Manager SCCM Benefits Pension of up to 12% 28 days holiday Life Assurance Private Medical Insurance Bonus scheme Please send CV in the first instance. more »

Job Description:As a Service Delivery Manager you will be supporting the delivery of a comprehensive portfolio of intelligent Cyber Security services and solutions to a client-base that spans a wide range of different industries. Working as part of a team, successful candidates will share our … values and have an interest in working with the latest technologies to provide exceptional customer service in support of our clients.This is an excellent opportunity to join one of the UK’s leading aerospace companies. To support you in this role, we offer our award-winning flexible benefits plan … having wonthe Best Flexible Working Policy Award, Best Flexible Benefits Strategy and Best Flexible Benefits Plan in 2023.What you’ll do as a Service Delivery Manager:The successful candidate will co-ordinate the activities required to deliver Cyber Security Services to customers as part of Leonardo’s more »

Join our team! Based at our office in Macclesfield, you will have responsibility for the management and leadership of an IT service delivery team of 5 people that provisions IT Services and offer all levels of support to internal clients based at Elior UK Head Offices and remote Elior … UK trading sites/restaurants Leads the continuous service improvement lifecycle of the IT Service Management framework to ensure IT delivers a consistently high level of service across the UK business What you'll be doing... Your key responsibilities as the Service Delivery Manager will consist of: Manage all aspects of IT service management framework including, Incident Management, Change Management, Problem Management, Support and Service Requests for internal customers Proactively works with the IT Leadership team to understand business strategy, priorities, and needs, and ensures that the IT Service more »

for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a … and deliver security training for the organisation to improve the security knowledge and awareness of your colleagues. You will be able to demonstrate a service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services … suppliers and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management … not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications). more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management … not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications). more »

can help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for a Service Transition Manager to help ensure new initiatives are designed to the standards defined by our IT Service practices in order to … transition solutions into live that are fit for purpose and fit for use. You will also, as part of the Service Design and Transition team contribute to the overall success and ongoing improvement of the Service Design and Transition Framework and help drive a holistic approach to delivery. … a selection of project or product initiatives ensuring they are designed to the required standards and the required NFRs have been considered. Ensuring the Service practice owners' requirements are met, or any appropriate risks are raised. Reviewing the Business Requirements document and being an approver of the included Service more »

IT Technical Services Manager – Sheffield Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of … and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL … Benefits: Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical Services Manager – Sheffield more »

A confident and career driven Senior Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Senior Technical Services Manager Role Working within a qualified and award-winning … team, the Senior Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Senior Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Senior Technical … Services Manager will review design and drawings, the project programme and support pre contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Senior Technical more »

for an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be delivering end user service operations and ITIL operational processes (incident, problem, change, request, event), leading on activities and operational procedures to resolve incidents. You’ll also deal with … service restoration for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by engaging … accreditations Use a strategic lense to ensure that the approach to delivering services takes the best advantage of market capability, driving efficiency and continual service improvement Track and report on all services being delivered and assess supplier performance Ensure all services have a robust support model to be able more »

A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Technical Services Manager Role Working within a qualified and award-winning team, the … Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Technical Services Manager will … consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Technical Services Manager Clear evidence of acting as a Technical Services Manager Construction Fit Out knowledge would be a plus Design & Build exposure Team more »

who is detail-orientated, commercially minded, and experienced Registered Manager to be responsible for the day-to-day running of the service with support from the Company Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also … provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for Health Now will have overall responsibility for the service provision and will be actively involved in the day-to-day delivery of the service including leading clinical supervision to a dedicated team … and the monitoring of all service users ensuring we deliver the highest standard of care and support. As a requirement for Scottish suppliers, you will ensure the compliance of all nurses meets CIS standards and manage a team of nurse assessors who will undertake initial assessments ensuring all nurses more »

Head of Client Services (Senior Account Manager) £70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + … Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great Benefits Hybrid role, commutable from London, Sittingbourne, Southampton, Oxford, Bristol, and anywhere within the South of England. Are … Leadership function, managing and mentoring Business Development Managers and Account managers of varying seniority Responsible for overseeing client experience and ensuring excellent standards of service Upselling where appropriate The Candidate: Will have established success in a sales function Will have experience of people management Will have some awareness or more »

Position Title: Contract Services Proposal Manager Reports to: Contract Services Sales Director Location: Hybrid, with frequent travel across the U.K. Salary: Competitive Position Summary To create compelling bid proposal submissions for Contract Services (B2B/LA) tenders (franchises by exception/if needed) which score highest for quality … events where there is a clear commercial benefit from doing so Skills, Experience and Leadership behaviors required Skills/Experience Proposal Lead, Bid Manager, Senior Bid Writer for a transport, FM, outsourcing contract services provider Strong track record of success in complex public sector bids Evidence of delivering … on high street brands and supermarkets etc Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass Cycle to work scheme 25 days' holiday + bank holidays Pension scheme and chance to buy discounted more »

Digital & Data Services Manager The details: A key member of the Digital and Data Services Team, with close collaboration with the Account Management team. Day-to-day responsibility for leading the planning and delivery of digital strategies that transform global sports organisations Identifying revenue growth opportunities for clients … travel to clients and home working options Are you the right person? InCrowd is looking for a highly motivated and experienced Digital & Data Services Manager to join our team. The ideal candidate will be passionate about sports and possess a strong background in CRM and digital marketing strategy … analysis, and implementation. As a Digital & Data Services Manager, you will be responsible for working closely with sports organisations to develop and execute comprehensive digital strategies that drive business growth and enhance their competitive edge. This will be a chance to grow a key part of the business more »

Role: Business Development Manager - Soft Services Salary: £80k-£90k basic, plus commission, company car or allowance and benefits package Job Status: Permanent/Full-Time Working Hours: 40 hours per week Location: National/Hybrid Vacancy Reference: VR/05131 Role Description: Bridge Recruitment are excited to … be networking for a Business Development Manager to join the Team of one of our clients, a forward-thinking cleaning and support service provider operating within office cleaning, retail, pest control and waste management amongst others. As the Business Development Manager for national operations, you … opportunity to work as part of a Team who values its employees and clients, and a company who is committed to providing an excellent service to its ever-growing client base. Responsibilities: Collaborate with executive leadership to establish growth objectives and develop strategies to achieve them Analyse market trends more »

are looking to appoint a number of Account Managers to support their growing list of global brand clients. As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation. Success comes from effective management of clients and internal more »

TECHNICAL SERVICES MANAGER Office based – Norfolk HQ Competitive basic plus bonus + range of benefits The Company Our client is a highly successful 100+ year European food group, producing a large range of herbs, flavoured edible oils, sauces and marinades sold through grocery retail and to food manufacturers. … tasting food products. As part of their continued investment for growth in the UK market, they are looking to appoint an experienced Technical Services Manager who is a key member of the UK senior leadership team. The Role As a member of the Senior Team, in conjunction with … the Group Central Technical function, the Technical Services Manager will take charge of the company’s UK market responsibilities in terms of product safety, quality, legality and authenticity. This is a pivotal role, requiring direct liaison with both customers’ technical functions and suppliers on all things product, and more »

homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.We are passionate and love working with local communities … the … team within the business.What you’ll be doing:Responsible for receiving outage notifications from NOC, initial triage and then dispatch of FS teams (initially service recovery, and then other) plus desk-based troubleshootingComparison of pattern of failure with schematics to deduce likely fault areas and instructions to field crew … going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 daysBirthday leave, our treat to youKeen cyclist, join our cycle to work schemeFlexible WFH policyEnjoy the perks of Vitality healthYou get more »