Service Manager Jobs in England

Services Manager
UK > England

The median Services Manager salary in England is £55,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 303 449 498
Rank change year-on-year +146 +49 -79
Permanent jobs requiring a Service Manager 775 594 889
As % of all permanent jobs advertised in England 0.91% 0.64% 0.67%
As % of the Job Titles category 0.96% 0.70% 0.70%
Number of salaries quoted 556 473 784
10th Percentile £37,000 £39,800 £40,972
25th Percentile £42,500 £46,250 £46,930
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% +10.05%
75th Percentile £65,000 £72,500 £68,750
90th Percentile £78,750 £87,500 £77,500
UK median annual salary £53,818 £60,000 £57,000
% change year-on-year -10.30% +5.26% +13.76%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,599 84,573 127,334
% of permanent jobs with a recognized job title 94.47% 91.53% 96.12%
Number of salaries quoted 60,280 53,577 75,684
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,000 £100,000 £97,500
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Manager in England.

Salary trend for Service Manager in England

Service Manager
Salary Histogram in England

Salary distribution for jobs citing Service Manager in England over the 6 months to 3 May 2024.

Salary histogram for Service Manager in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the England region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +156 266 £68,338 +1.24% 64
North of England +100 183 £47,500 -0.09% 42
South East +39 125 £50,000 -16.67% 36
Yorkshire +103 91 £50,000 -10.71% 13
Midlands +33 87 £53,635 +2.16% 33
South West +8 80 £50,000 -2.44% 14
North West +22 70 £47,500 - 27
West Midlands +30 56 £59,575 +5.91% 19
East Midlands +1 29 £40,000 -10.88% 14
East of England +4 24 £42,500 -19.05% 13
North East +13 22 £45,000 -17.43% 2
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 3 May 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Manager in the job title.

1 450 (58.06%) Service Delivery
2 332 (42.84%) ITIL
3 323 (41.68%) Social Skills
4 247 (31.87%) Service Management
5 243 (31.35%) Microsoft
6 221 (28.52%) Finance
7 218 (28.13%) SLA
8 174 (22.45%) ITSM
9 168 (21.68%) Mentoring
10 144 (18.58%) ServiceNow
11 122 (15.74%) Performance Management
12 118 (15.23%) Law
12 118 (15.23%) Contract Negotiation
13 117 (15.10%) Customer Service
14 111 (14.32%) Inclusion and Diversity
14 111 (14.32%) SaaS
15 104 (13.42%) Problem-Solving
16 101 (13.03%) Microsoft 365
17 96 (12.39%) Incident Management
18 95 (12.26%) Dell
19 94 (12.13%) Continuous Improvement
20 89 (11.48%) Azure
21 79 (10.19%) Stakeholder Management
21 79 (10.19%) Degree
21 79 (10.19%) Problem Management
22 78 (10.06%) Project Management
23 68 (8.77%) ITIL Certification
24 66 (8.52%) Cybersecurity
25 65 (8.39%) Line Management
26 64 (8.26%) Analytical Skills

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (1.68%) Microsoft Exchange
2 9 (1.16%) SharePoint
3 5 (0.65%) Confluence
Applications
1 36 (4.65%) Microsoft Office
2 27 (3.48%) Microsoft Excel
3 14 (1.81%) Microsoft PowerPoint
Business Applications
1 9 (1.16%) Dynamics CRM
2 5 (0.65%) SAP ERP
3 2 (0.26%) iTrent
3 2 (0.26%) Oracle ERP
4 1 (0.13%) Remedy ITSM
4 1 (0.13%) SAP HR
4 1 (0.13%) SmartPlant
Cloud Services
1 111 (14.32%) SaaS
2 101 (13.03%) Microsoft 365
3 89 (11.48%) Azure
4 33 (4.26%) Cloud Computing
5 19 (2.45%) Power Platform
6 15 (1.94%) Entra ID
7 14 (1.81%) AWS
8 5 (0.65%) Dynamics 365
9 4 (0.52%) Mimecast
10 2 (0.26%) Azure Cosmos DB
10 2 (0.26%) GCP
10 2 (0.26%) Google Docs
10 2 (0.26%) Google Workspace
10 2 (0.26%) IaaS
10 2 (0.26%) PaaS
10 2 (0.26%) WhatsApp
11 1 (0.13%) OneDrive
Communications & Networking
1 16 (2.06%) WAN
2 12 (1.55%) LAN
3 9 (1.16%) Wi-Fi
4 8 (1.03%) Firewall
5 7 (0.90%) Remote Desktop
6 6 (0.77%) Internet
7 5 (0.65%) DHCP
7 5 (0.65%) DNS
8 4 (0.52%) Network Security
9 3 (0.39%) VPN
10 2 (0.26%) NAS
10 2 (0.26%) SD-WAN
10 2 (0.26%) VoIP
10 2 (0.26%) Wireless
11 1 (0.13%) Cisco IOS
11 1 (0.13%) MPLS
11 1 (0.13%) Software-Defined Networking
11 1 (0.13%) Unified Communications
11 1 (0.13%) VSAT
Database & Business Intelligence
1 18 (2.32%) Power BI
2 14 (1.81%) SQL Server
3 7 (0.90%) Data Warehouse
4 6 (0.77%) SAP HANA
4 6 (0.77%) SQL Server Reporting Services
5 5 (0.65%) RDBMS
5 5 (0.65%) Relational Database
6 1 (0.13%) Oracle Reports
Development Applications
1 9 (1.16%) JIRA
2 2 (0.26%) Bitbucket
2 2 (0.26%) GitLab
General
1 323 (41.68%) Social Skills
2 221 (28.52%) Finance
3 118 (15.23%) Law
4 111 (14.32%) Inclusion and Diversity
5 64 (8.26%) Analytical Skills
6 40 (5.16%) Public Sector
7 36 (4.65%) Presentation Skills
7 36 (4.65%) Retail
8 33 (4.26%) Banking
9 30 (3.87%) Influencing Skills
10 25 (3.23%) Telecoms
11 16 (2.06%) Legal
12 15 (1.94%) Spanish Language
13 13 (1.68%) Manufacturing
14 12 (1.55%) Billing
14 12 (1.55%) Organisational Skills
15 10 (1.29%) Advertising
15 10 (1.29%) Fire and Rescue
15 10 (1.29%) Front Office
15 10 (1.29%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 16 (2.06%) EDI
2 7 (0.90%) Middleware
3 3 (0.39%) .NET
3 3 (0.39%) CSS
4 2 (0.26%) RESTful
Miscellaneous
1 23 (2.97%) Self-Motivation
2 21 (2.71%) Onboarding
3 17 (2.19%) Driving Licence
4 12 (1.55%) Management Information System
5 9 (1.16%) NHS
5 9 (1.16%) PKI
6 8 (1.03%) Virtual Team
7 7 (0.90%) CMDB
7 7 (0.90%) Data Centre
8 6 (0.77%) Enterprise Software
9 5 (0.65%) Data Structures
9 5 (0.65%) Product Ownership
9 5 (0.65%) Reinsurance
9 5 (0.65%) Team-Oriented Environment
10 3 (0.39%) Cloud Native
10 3 (0.39%) Cyber Kill Chain
10 3 (0.39%) FMCG
10 3 (0.39%) Greenfield Project
10 3 (0.39%) Mobile Computing
10 3 (0.39%) PMI
Operating Systems
1 63 (8.13%) Windows
2 21 (2.71%) Windows Server
3 7 (0.90%) Windows 10
4 4 (0.52%) Android
4 4 (0.52%) Linux
4 4 (0.52%) Mac OS
5 3 (0.39%) Windows Server 2008
6 1 (0.13%) Apple iOS
6 1 (0.13%) Windows Server 2016
Processes & Methodologies
1 450 (58.06%) Service Delivery
2 332 (42.84%) ITIL
3 247 (31.87%) Service Management
4 174 (22.45%) ITSM
5 168 (21.68%) Mentoring
6 122 (15.74%) Performance Management
7 118 (15.23%) Contract Negotiation
8 117 (15.10%) Customer Service
9 104 (13.42%) Problem-Solving
10 96 (12.39%) Incident Management
11 94 (12.13%) Continuous Improvement
12 79 (10.19%) Problem Management
12 79 (10.19%) Stakeholder Management
13 78 (10.06%) Project Management
14 66 (8.52%) Cybersecurity
15 65 (8.39%) Line Management
16 62 (8.00%) Change Management
17 56 (7.23%) Agile
18 54 (6.97%) Coaching
19 51 (6.58%) Decision-Making
Programming Languages
1 10 (1.29%) C#
2 9 (1.16%) Java
3 8 (1.03%) Python
3 8 (1.03%) SQL
4 4 (0.52%) PowerShell
5 2 (0.26%) JavaScript
Qualifications
1 79 (10.19%) Degree
2 68 (8.77%) ITIL Certification
3 34 (4.39%) Security Cleared
4 18 (2.32%) Computer Science Degree
5 17 (2.19%) Azure Certification
5 17 (2.19%) CCNA
5 17 (2.19%) Cisco Certification
6 15 (1.94%) CCNP
7 12 (1.55%) DBS Check
8 9 (1.16%) APMP
8 9 (1.16%) Microsoft Certification
8 9 (1.16%) SC Cleared
9 5 (0.65%) A+ Certification
10 4 (0.52%) MCP
10 4 (0.52%) PRINCE2 Certification
11 3 (0.39%) ITIL Foundation Certificate
11 3 (0.39%) Master's Degree
11 3 (0.39%) PMI Certification
12 2 (0.26%) DV Cleared
12 2 (0.26%) PMP
Quality Assurance & Compliance
1 218 (28.13%) SLA
2 36 (4.65%) Cyber Essentials
3 32 (4.13%) ISO/IEC 27001
4 21 (2.71%) Accessibility
4 21 (2.71%) GDPR
5 12 (1.55%) PMO
6 8 (1.03%) ISO 22301
7 7 (0.90%) QA
8 5 (0.65%) Data Quality
9 3 (0.39%) Cyber Essentials PLUS
9 3 (0.39%) NIST
10 1 (0.13%) ISO 9001
10 1 (0.13%) NEBOSH
10 1 (0.13%) NIST 800
10 1 (0.13%) PCI DSS
10 1 (0.13%) SOC 2
System Software
1 33 (4.26%) Active Directory
2 8 (1.03%) VMware Infrastructure
3 7 (0.90%) IAG
4 3 (0.39%) Hyper-V
4 3 (0.39%) Virtual Servers
5 2 (0.26%) Virtual Machines
5 2 (0.26%) VMware Workstation
Systems Management
1 26 (3.35%) Microsoft Intune
2 4 (0.52%) SCCM
3 3 (0.39%) Jamf Pro
3 3 (0.39%) Terraform
4 1 (0.13%) Ansible
4 1 (0.13%) Autotask
4 1 (0.13%) WMI
Vendors
1 243 (31.35%) Microsoft
2 144 (18.58%) ServiceNow
3 95 (12.26%) Dell
4 23 (2.97%) Cisco
5 20 (2.58%) Salesforce
6 18 (2.32%) SAP
7 15 (1.94%) Fortinet
8 13 (1.68%) VMware
9 12 (1.55%) Apple
10 9 (1.16%) Oracle
11 8 (1.03%) Google
12 7 (0.90%) Remedy
13 5 (0.65%) Genesys
14 4 (0.52%) Computacenter
14 4 (0.52%) ConnectWise
14 4 (0.52%) Qualys
14 4 (0.52%) Sophos
15 3 (0.39%) Citrix
15 3 (0.39%) iManage
16 2 (0.26%) NEC