Permanent Service Manager Jobs in England

1 to 25 of 186 Permanent Service Manager Jobs in England

Technical Services Manager

London, United Kingdom
Confidential
Anderselite are currently recruiting for a Technical services Manager for a permanent opportunity with a leading property management and real estate services firm based in London. You will be responsible for conducting energy management audits, developing improvement plans, and managing the execution of small-scale engineering projects across more »
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Service Delivery Manager

Halifax, England, United Kingdom
Edenhale
Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the … achievement of all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer … achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view to develop and improve the service offered by us to the customer throughout the lifecycle of the account. · Identify Service Levels not being met and liaise with involved departments more »
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Technical Services Manager

Manchester Area, United Kingdom
PRS
We are looking to recruit for a Technical Services Manager with extensive experience in working for an within the managing agent arena. The role is based out of the Greater Manchester area and will take ownership of a hub of portfolio's within the North West. It boasts … an expert in steering the intricate workings of technical services within the managing agent sphere? We're on a lookout for a Technical Services Manager who combines extensive experience with a knack for innovation and leadership. This pivotal role demands not just comprehensive knowledge in the Property and more »
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Information Technology Service Desk Manager

Greater Manchester, England, United Kingdom
Talentbank Technology Partners
IT Service Desk Manager 💰£40,000 - £50,000 + Benefits ⏰Permanent 🎯Wigan – on-site IT Service Desk Manager - Wigan - Permanent A technology solutions provider is seeking an experienced Service Desk Manager. The business are undergoing internal investment and changes with this role being … a key position to provide stability to the Service Desk. This solutions provider has a strong customer base within the UK and Europe. As the client base grows there is a requirement for a dedicated and focussed IT Service Desk Manager. As the Service Desk Manager, you'll be responsible for overall management of the ITIL Service Desk, providing support and guidance to the team of engineers in resolution of incidents - circa. 15 Support Engineers To be considered for the role you must have experience in: Managing an internal team following ITIL principles. more »
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Field Service Manager

Bradford, England, United Kingdom
Network Scientific Recruitment
Do you have field service engineering experience working in oil & gas, petrochemical or analytical equipment? Are you looking for a new challenge with a unique and rapidly growing business? Our client are a longstanding and highly reputable company who specialise in a range of analytical equipment for a variety … customers, they create tailored solutions to suit individual requirements and deliver a high quality client service. They are now looking to recruit a Field Service Manager to join their team. Responsibilities will include troubleshooting, installation, maintenance, and repair of a range of technical equipment as well as … to take part in customer meetings, ensure client satisfaction and be responsible for new and existing contracts. This position will also oversee the wider service team, and the suitable incumbent will be responsible for training, mentoring and supporting other members within the company. To be considered for the role more »
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Customer Services Manager - Defence and Aerospace

Hook, England, United Kingdom
Cleeve Partnership
a great change within the business. The company is looking to become very much more accountable to it's customers, offering a level of service that is valued and appeciated and in turn, will help in driving the reputation and capability of the whole organisation. So we are looking … managing meetings where necessary · Providing regular reports and presenting key account information to senior management. · Point of contact for designated accounts to deliver customer service excellence. · Liaising on a cross departmental basis to drive through output ensuring to expedite orders and deliveries. Experience & Person specification: · Extensive experience in a … customer service environment, preferably within electronics manufacturing, or other industrial manufacturing business. · Strong experience working to and achieving sales targets. · Good knowledge of Microsoft Office to include Excel, Word, PowerPoint and Outlook. · UK travel will be required and occasional international travel may be required. · Epicor experience is desirable. · Excellent more »
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IT Service Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Fruition IT
IT Service Manager Manchester, UK – Hybrid working Up to £55,000 basic salary An exciting opportunity has arisen for a proactive and dynamic IT Service Manager to join a leading consumer focused business, playing a pivotal role in improving IT service levels across … the organisation. The IT Service Manager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders. In addition, the IT Service Manager will also act … and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents. IT Service Manager – Key Requirements: Previous experience in a dedicated IT Service Management or similar role A technical background in IT Support or more »
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Information Technology Service Delivery Manager

London Area, United Kingdom
The Associates Global
The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their … the company closes between Christmas and New Years and it does not come out of your 25 days leave. The spec below The IT Service Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed … contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves as a liaison between the company and its vendor, fostering collaborative and a productive relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services more »
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Regional Service Manager

London Area, United Kingdom
PCCW GLOBAL Limited
The Regional Service Manager (RSM) is responsible for providing customer with a single point of contact within PCCW Global for all service related issues. The RSM is also responsible and accountable, at an operational level, for all services delivered to the customer. The RSM will work … in close cooperation with the account manager for the customer, providing a service oriented/customer advocate element of support to the account team structure. You should have a telecom background, with previous experience working with large multinational companies in a service management type role. What … are you expected to be doing Commercial minded, develop and maintain a positive, productive long term working relationships with the customer Conduct Service Reviews by meeting with customers to review services performance and operational services issues Work in close collaboration with sales and account management to position PCCW Global more »
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Service Delivery Manager

Solihull, England, United Kingdom
neoci
We are a telecoms and technology company headquartered in Solihull. We’re a communications company with a difference and looking to add a Service Delivery Manager to the team. Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK, dedicated … the UK. We have around 600 passionate colleagues working within our business supporting our ever-growing customer’s needs. Summary and purpose of a Service Delivery Manager: We are seeking an experienced and talented Service Delivery Manager to provide pro-active & reactive technical account … operations engineers which will ultimately end with the customers challenges being overcome and the highest satisfaction achieved. They will work with the Head of Service Delivery Management and the Operations management team to help ensure we are always providing the highest standards to our customers and continuingly improving our more »
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Technical Services Manager

Leeds, England, United Kingdom
Talion
Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. Our suite of services blends together best-in-breed … our Customers’ trusted partner. Role Description Talion is looking for an individual to take responsibility for the delivery of several of our Managed Security Service contracts to ensure that we meet Client expectations whilst delivering in line with budget and quality standards. They will act as the Client’s … key point of contact for the Service and as their advocate to the internal teams. Our Technical Service Managers (TSM) produce Service performance reports, oversee incidents, problems and changes on the Service and provide escalation points for both our Clients and within the business as required. more »
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Information Technology Service Delivery Manager

Blackpool, England, United Kingdom
Burton Recruitment Limited
IT Service Delivery Manager (Blackpool & Manchester) Salary: Up to +/- 35K plus car allowance Following exciting growth, we have a new position available for an IT Service Delivery Manager with a well-established, national group offering excellent career progression. Reporting to the IT … manage a small team of 1st and 2nd line technicians. The ideal candidate will hold ITIL foundation certification and demonstrate an understanding of IT Service Management practices based on the ITIL framework. A full, clean UK driving licence is required. Key Responsibilities: Provide development plans, goals, and appraisals direct … reports. Work with an outsourced IT Service Desk to coordinate tickets, calls, incidents, etc Manage incidents Deliver Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, etc) Working with the IT senior team; make recommendation to support continual improvement Help with Contract and Supplier Management activities Manage the Service more »
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Junior Service Delivery Manager

Northamptonshire, England, United Kingdom
Hybrid / WFH Options
IP Source Ltd
Junior Service Delivery Manager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior Service Delivery Manager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior Service Delivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate with more »
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IT Service Desk Manager

City Of Bristol, England, United Kingdom
Hybrid / WFH Options
Peaple Talent
Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid working more »
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Techincal Services Manager

Manchester, England, United Kingdom
MCG Construction
Technical Services Manager required in Manchester to work with fit-out contractor. Ongoing opportunity paid on a Freelance basis (CIS or Umbrella only) - Willing to consider permanent for the right person. Will be working mostly on a project in Manchester to begin with but will also be required … work carried out. £300+ a day but rate is negotiable depending on experience. Please contact Nathan on 07500 075 192 if interested #building services manager #BSM #MEP Project Manager #TSM #Techincal Services Manager #Construction #M&E #techincal services manager Manchester #building servicesmanager manchester #TSM Liverpool more »
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IT Service Delivery Manager

London, England, United Kingdom
Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
Title: IT Service Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support … brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a strong … background in IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service delivery systems more »
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Service Design Transition Manager (Must have SC)

London Area, United Kingdom
Amber Labs
Job Description: The Service Design Transition Manager plays a critical role in ensuring the smooth transition of services from the design phase to operational readiness. This role involves collaborating with various stakeholders to understand requirements, design service solutions, and manage the transition process effectively. The ideal … Lead the transition of new services and changes into the operational environment, ensuring minimal disruption to business operations. Collaborate with cross-functional teams, including service design, development, testing, and operations, to ensure alignment throughout the transition process. Develop and maintain transition plans, timelines, and documentation, identifying key milestones and … to assess the effectiveness of transition activities and identify areas for improvement. Stay updated on industry best practices, emerging technologies, and trends related to service design and transition management. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred. Proven experience more »
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SC/DV Service Transition Manager -Long-term- OUTSIDE IR35

London, England, United Kingdom
iO Associates - UK/EU
SC/DV Service Transition Manager - 6 Months (forecasted till March 2025) Hybrid (London) - OUTSIDE IR35 - £400-450 IO Associates have an opportunity for an SC/DV Service Transition Manager on an initial 6-month basis (the project has been forecasted until March … The IT Consultancy work predominantly with government clients. They are needing someone who is currently responsible for documenting AiS artefacts and managing through the Service Acceptance process. You will be creating templates and content as well as working across multiple deliveries concurrently. They need someone to start immediately. You … be onsite in London 3 days per week with the occasional trip to client sites. The contract is Outside IR35. Requirements: Extensive experience in Service management. ITIL Framework - ITIL c3 qualified (Service Design and Transition Lifecycle/Capabilities or equivalent. Risk management experience Team player as well as more »
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Information Technology Technical Services Manager

Sheffield, England, United Kingdom
Hays
user support to a range of desktop, mobile and business software applications. Leading with your expert knowledge of support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services. The position will take the lead in working with 3rd party vendors and the wider internal teams more »
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Technical Services Manager

London Area, United Kingdom
bubb talent
My client is a top tier Fit Out contractor looking for a Senior Technical Services Manager for projects in London The Senior Technical Services Manager Role Working within a qualified and award-winning team, the Senior Technical Services Manager will have the autonomy of … Design & Build fit out projects from conception to completion. As the Senior Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Senior Technical Services Manager will review design and drawings, the project programme and … and delivery teams. The schemes you will be working on, consist of Commercial workspace, with project values between £500K - £12M. The Senior Technical Services Manager Clear evidence of acting as a Senior Technical Services Manager Construction Fit Out knowledge is needed Design & Build exposure Team player more »
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Technical Services Manager

Middlesbrough, England, United Kingdom
Alexander Steele Recruitment
result, they are experiencing continuous growth and there is always a demand for their delicious products. They are looking to appoint a Technical Services Manager to their Technical function at their site in Middlesbrough. On offer: Salary is £45,000 - £50,000 Enhanced holidays Excellent career development opportunities … The role: The Technical Services Manager, reporting to the Technical Manager, will lead the technical services function. They will ensure products are safe, and legal and conform to customer requirements by managing the sites QMS and food safety systems requirements Key responsibilities; Ensure site policies, procedures … of critical paths to ensure that all tasks allocated are completed on time and to the standard required. Deputise for the Site Technical Manager Candidate experience and skills required: A degree in food science, food technology, or microbiological qualification. Significant experience in a technical compliance role in a more »
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Service Delivery Manager

Greater London, England, United Kingdom
Hybrid / WFH Options
Control Now
Job Title : Service Delivery Manager Location: Remote working with office in London and Sofia Rate: Competitive, + commission, + share options Date posted: June 2024 Job type: Full Time Line Manager: Iyad Maswadi Control Now Summary Control Now (CN) is a regulatory technology business established … learn directly from industry experts in a friendly environment and support improving the quality of data available to financial regulatory authorities. Role Summary The Service Delivery Manager will primarily be responsible for the delivery of CN services. The work will be client-facing and project-based. The … Service Delivery Manager will be the main point of contact for a client at Control Now during the delivery of the services they have agreed with Control Now. Control Now prides itself on high levels of client service and satisfaction. The Service Delivery Manager more »
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Transaction Services Manager - Bristol - Up to £62,000

London Area, United Kingdom
Hybrid / WFH Options
Ambition
Ambition is working closely with a growing Accountancy Practice and they are seeking an experienced Transaction Support professional to assist their diverse client base. If you thrive under pressure, have excellent communication skills, and can identify core issues from data more »
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Technical Services and Compliance Manager

Erith, England, United Kingdom
Oscar Mayer Group UK
Technical Services and Compliance Manager To work as part of the technical team with specific responsibilities in ensuring that incoming and outgoing specifications are fit for purpose, meet the expectations of both internal and external customers and are safe and legal. Additional responsibilities as part of the technical … associated with launches, delists and promo activities are implemented in line with the critical path. · To maintain department trackers in conjunction with Line Manager, e.g. Spec log, identifying missing information, reporting issues, and following up as required. · To deputize and support others in the technical team in all more »
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Technical Services Manager

London Area, United Kingdom
Michael Taylor Search & Selection Ltd
We are currently working with an up and coming fit out contractor working primarily in the commercial office fit out/refurb sector. The business takes on a mix off CAT A/B Fit Out, heavy refurbishment and cut more »
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Service Manager
England
10th Percentile
£35,000
25th Percentile
£41,938
Median
£53,635
75th Percentile
£65,000
90th Percentile
£77,500