Permanent Support Analyst Jobs in England

101 to 125 of 155 Permanent Support Analyst Jobs in England

IT Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Smart Managed Solutions
We are seeking a talented IT Support Analyst to join our team. This position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications, ensuring that local and company-wide systems are consistently delivered and supportable. This individual must … access and Intune in a professional busy environment with proven 3-5 years experience in a similar role. Key skills: 2nd/3rd line support Microsoft Office 365 administration Azure, Intune, SharePoint, PowerShell Active Directory administration Microsoft security compliance and defender Windows and Mac Support Incident Management/… Helpdesk ticketing systems Asset Management Laptop and Remote Working Support Desktop role out experience Software Deployment Personal attributes: Thorough, demonstrates attention to detail Able to work on own initiative with minimum supervision Organised and able to identify and prioritise work Supportive and reliable team member Able to work well more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Application Support Analyst

Greater London, England, United Kingdom
Petroineos Trading Limited
various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products. Reporting to the Application Support Team Lead, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora … Symphony, Planlogic EoS, credit cube and Datagenic. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where … possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and more »
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Software Support Analyst

Shipley, West Yorkshire, United Kingdom
In Technology Group
and now operates on a national scale. They are dedicated to helping businesses streamline their operations through cutting-edge, user-friendly software solutions. Software Support Analyst Shipley/Onsite £30,000 - £35,000 Day-to-Day: 2nd Line software support Supporting the internal technical applications Support development/deployment of the business applications Support ongoing and new projects within the Software Support team Product installations Data conversions Tech Requirements: You must be experienced in supporting technical applications. Windows Server Networking troubleshooting VMWare Company Benefits: A total of 28 days of paid annual leave. more »
Employment Type: Permanent
Salary: £30000 - £35000/annum 28 days holiday, pension, + more
Posted:

Customer Support Analyst

Greater Bristol Area, United Kingdom
Civica
Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around … of yourself, achieve growth in your career whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for … service. Ensuring support calls are managed in accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customer service throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated more »
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Technical Support Analyst

Hayes, England, United Kingdom
CHAMP Cargosystems
we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »
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Practice Support Analyst

North West, United Kingdom
LATHAM & WATKINS LLP
provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. The Practice Support Analyst is an integral part of Lathams Practice Support Services team. This role will be responsible for providing a high level of … support in the areas of litigation and transactional matters supported by the Practice Support Services (PSS) team within the Technology department, while working on technical projects of varying degrees of complexity, ensuring those projects are completed on time and within specifications. This role will be located in either … databases and addressing issues and/or working with other team members to escalate to subject matter experts or software provider as appropriate Providing support to project managers and members of case teams for database uploads, search queries, e-mail threading, document review database analytics, creation of custom tags more »
Employment Type: Permanent
Posted:

IT Support Analyst

newton abbott, Exeter, Devon, United Kingdom
Ashdown Group
IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT … Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows … basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support more »
Employment Type: Permanent
Salary: £21000 - £25000/annum
Posted:

IT Service and Support Analyst

Kettering, England, United Kingdom
The ONE Group Ltd
IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the … customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a top management function and it’s an … excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within ticketing system. Own incidents/service requests or more »
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Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression

Swindon, England, United Kingdom
RedRock Resourcing
Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »
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2nd Line Support Analyst

Leeds, England, United Kingdom
Hybrid / WFH Options
ReCulture
legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »
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Software Support Analyst x 3 - All Levels - Swindon - New

Swindon, England, United Kingdom
RedRock Resourcing
Software Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following: Strong communication more »
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IT Service Support Analyst: UK & Ireland

Stoke-On-Trent, England, United Kingdom
Building Adhesives Ltd
With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly maintain … implementation Assist/lead in the implementation and setup of new systems and extensions to the Company’s systems To initiate and respond to support calls to external Systems Suppliers and Systems Maintainers Assist with internal user relocation, onboarding and offboarding of employees Prepare and develop reports by collecting more »
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IT Support Analyst

London, United Kingdom
Confidential
We are seeking a talented IT Support Analyst to join our team. This position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications, ensuring that local and company-wide systems are consistently delivered and supportable. This individual must more »
Posted:

Application Support Analyst

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Ambis Resourcing
Do you have Application Support skills with ERP software, or a similar software product such as dealer management systems, MRP, accounting software, property management solutions, fleet management or construction software, stock control or WMS software, or any other application software? You will need to understand databases like SQL Server. … A wide salary range is on offer (£25K-£35K) as they will look at candidates with 12 months + application support, up to experienced ERP support people. They need two more Application Support Analysts to join a busy team of ERP Support Consultants, with prospects to … end. It sells very well and is the leading product in their market. They are looking for enthusiastic candidates, keen to learn, who have support skills within any application software sector, so it could be ERP, Property Management or Construction software, Accounting or Financial Software, MRP, HR or Payroll more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Applications Support Administrator / Analyst

Ringwood, Hampshire, South East, United Kingdom
Churchill Retirement Living
Job Title: Applications Support Administrator/Analyst Location: Office based in Ringwood, Hampshire Hours: 37 hours per week, Monday to Friday Rewards & Benefits: Competitive salary, benefits plus excellent Colleague rewards and ongoing investment into your personal development. About the role As our new Applications Support Administrator/… Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Retirement Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX/Keystone. The Applications Support Administrator/Analyst will report to the Application Support Manager and … documenting resolutions and actions undertaken. Escalating and managing service tickets as needed with the relevant third party suppliers. Working with the training academy to support the onboarding of new application users. You will be based daily at our Head Office in Ringwood with office hours as 9.00 - 5.30 Monday more »
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French speaking IT System Support Analyst

Folkestone, Kent, South East, United Kingdom
French Selection UK
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider … Using your analytical skills and working with end users, you will perform tests on systems before being put to use as well as provide support to the project team The role: - Analyse testing scenarios - Provide and report results and recommendations to the testing manager - Liaise with your internal teams … changes and upgrades. - Identify, investigate and answer all questions and problems encountered The candidate: - Fluent in French (B2 level) required - Previous experience in systems support, testing, IT environment is beneficial - Computer literate - ISTQB certificate in testing software is an advantage - Excellent communication and organization skills - motivated with the ability more »
Employment Type: Permanent
Posted:

Software Support Analyst

Manchester, England, United Kingdom
VUE group
Job Purpose The role of Software Support Analyst is really important to us. You will be responsible for the receipt of problems reported by customers, and the co-ordination of rapid and appropriate responses/resolution to incidents and requests, including: channelling requests for assistance to appropriate functions … welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning and prioritising software support call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time”. · Perform more »
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French speaking IT System Support Analyst

Folkestone, Kent, United Kingdom
Confidential
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider more »
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Application Support Analyst

London Area, United Kingdom
Harrington Starr
Ultra Low Latency Trading company - Application Support Analyst - £80,000 - £120,000 We have just taken on a new role with an Ultra Low Latency Trading company who are in the search for a technical Operations Engineer to join a fast-paced and high-growth business. Responsibilities will more »
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IT Support Analyst

London Area, United Kingdom
Blockspace
project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform. • Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation. • Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness. • Technical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects. Qualifications & Experience: • 2-3 years of experience in an IT services or support role • Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an more »
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French speaking System Support Analyst

Folkestone, Kent, United Kingdom
French Selection
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref:4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider … Using your analytical skills and working with end users, you will perform tests on systems before being put to use as well as provide support to the project team The role: - Analyse testing scenarios - Provide and report results and recommendations to the testing manager - Liaise with your internal teams … changes and upgrades. - Identify, investigate and answer all questions and problems encountered The candidate: - Fluent in French (B2 level) required - Previous experience in systems support, testing, IT environment is beneficial - Computer literate - ISTQB certificate in testing software is an advantage - Excellent communication and organization skills - motivated with the ability more »
Employment Type: Permanent
Posted:

Workforce Planning Support Analyst

Newcastle upon Tyne, United Kingdom
North East Ambulance Service NHS Foundation Trust
Job summary An exciting opportunity has arisen to work in our Emergency Operations Centre (EOC), based at Ambulance Headquarters - Newcastle, as a Workforce Planning Support Analyst. 1 x Permanent As a member of the Workforce Scheduling and Planning Team, the post holder will provide vital support to the … team, and using this analysis to build recommendations around future performance. Your expertise across a multi-site, multi-skilled environment will be essential to support the Trust in delivering to stretching standards and targets all designed to ensure patient safety. Main duties of the job As a member of … the Workforce Scheduling and Planning Team, the post holder will provide vital support to the Workforce Planning Analysts (Scheduling and Forecasting) to enable successful delivery of service across all work streams, this includes but is not limited to, 999, 111, Patient Transport Services and the Integrated Urgent Care Clinical more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

Operational Support Analyst

Bristol, England, United Kingdom
Hybrid / WFH Options
iO Associates - UK/EU
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation Support Analyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
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1st Line Support Analyst

London Area, United Kingdom
Miller Maxwell Ltd
IT Support Engineer – Brokerage – London. Miller Maxwell is working with an established Brokerage organisation seeking to hire an IT Support Engineer with experience of Microsoft operating systems both desktop and server, and database skills for their expanding team in London. The brokerage company was established in 2000 and … is at the forefront of its sector across European financial markets. The IT Support Engineer will join an expanding technical support and development team in London. The IT Support Engineer will: network and software issues high level software security systems hardware, software and networking issues daily checks … on all necessary systems and IT equipment to queries via phone, email, in person or remotely. The IT Support Engineer will need: degree in a STEM-related subject within Microsoft (desktop/server) environments Server experience plus the ability to run SQL queries new software and hardware in diagnosing more »
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IT Support Analyst

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position for … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »
Employment Type: Permanent, Work From Home
Salary: £15 - £18 per hour
Posted:
Support Analyst
England
10th Percentile
£24,250
25th Percentile
£27,500
Median
£35,000
75th Percentile
£47,500
90th Percentile
£60,000