Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures … that Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel … supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets more »
White Label are excited to be working with a specialist engineering business in their search for an Internal Sales Engineer to join their busy team during an exciting period of growth. As the Internal Sales Engineer, you will support the sales team in identifying capital equipment for … projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technica... more »
White Label are excited to be working with a specialist engineering business in their search for an Internal Sales Engineer to join their busy team during an exciting period of growth. As the Internal Sales Engineer, you will support the sales team in identifying capital equipment for … projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technica... APCT1_UKTJ more »
TechnicalSupportEngineer in the HVAC sector required to provide application and pre-sales project technicalsupport for the sales team and customers EG for AHU and Heat Pumps selection and quotation… So, Do you have applied knowledge in AHUs (Air Handling units), Heat Pumps … on going benefit of training at your fingertips through remote sessions available daily or in person sessions multiple times a week!! In this HVAC TechnicalSupport role you will: Provide application and pre-sales project technicalsupport for the HVAC sales team and large commercial and … residential customers Provide customer support on AHU, AC, Chillers, and Heat Pumps product selection and quotations Liaise with the factories, technical, contracts and pre-sales teams when required Provide ongoing customer support throughout the ordering and delivery procedures Issuing of order acknowledgments Sizing of residential heat pumps more »
TechnicalSupportEngineer | Hybrid – Bristol | Permanent | £40,000 Are you an experienced technicalsupportengineer seeking new opportunities? We are currently on the lookout for talented individuals on behalf of one of our esteemed clients in the professional services sector. Our client is a … business that values empowerment, collaboration, and career development. They are in search of a skilled TechnicalSupportEngineer to join their growing function. This is a great opportunity for someone who likes to have a varied workload covering technology from many different areas. You are a natural … solver and enjoy exploring new solutions and technology that improves efficiencies and productivity. What You'll Be Doing: Troubleshooting Collaborating with external partners for technical enhancements and new product launches. High-level design solutions Drive continuous improvement. Manage technical documentation Requirements: Supporting Microsoft Server, Office365, Azure Active Directory more »
TechnicalSupportEngineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupportEngineer Duties for this … position will include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual more »
in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technicalsupport to a range of industry customers. What you’ll be doing: 1st-2nd line technicalsupport to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technicalsupport roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »
Dartford, England, United Kingdom Hybrid / WFH Options
Tiro Associates - Executive Search & Selection
As a Telematics SupportEngineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics SupportEngineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration more »
client, a leading provider of foreign-language versioning services seek a skilled individual with expertise in media workflows, automation, and asset management. As MAM TechnicalSupportEngineer you will provide provide first-class end user support and be an escalation point for the help desk team. … skills in SQL, C#, Visual Studio SDK, and REST API integrations. To be considered you must have experience working with asset management systems and support, automation, transcoding, and QC systems at a technical and code level. You just have also have an understanding of Unix, Windows, and Apple … Matter Expert for asset management and related automation processes, receive a competitive salary and benefits package and have the opportunity to further develop your technical knowledge and career. This is a hybrid role working 3 days per week in offices in the heart of London. Only candidates eligible to more »
EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I … client base and streamlining processes, tech and their service in the process. Doing so, they're now looking for an EUC/Service Desk Engineer for their Liverpool office, that'll be working on 1st and 2nd Line resolutions while getting a chance to get modern technology exposure and … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »
Harrow, South East, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupportEngineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're … looking for individuals from a technical background, who have pre-sales experience or are interested in breaking into a ful... APCT1_UKTJ more »
Banbury, England, United Kingdom Hybrid / WFH Options
Propel
IT Service Desk Engineer** Junior to mid level - 1-3 years of experience £30-£40k per year Onsite 4 days, 1 day work from home Retail Business Circa 1200 employees Responsibilities: · Handle inbound calls, emails, self-service and in person visits to the Service Desk. · Log all incidents & service … SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Service Desk Manager with routine tasks, covering; Desk Management, Business Reporting and Communication, substitute for SDM in IT Operations meetings About you: • Strong IT … Troubleshooting skills • Commitment to excellence - this is really important! • Strong system administration of critical IT systems • Support and administration of Apple devices • Support and administration using remote access software e.g., LogMeIn • Extensive experience in the following: o Microsoft based operating systems (emphasis on Windows 10/11 and more »
role As we expand into new markets and introduce new solutions into our product range, we have a requirement to expand our VMWare Channel Support team to our partners and customers. This is the ideal role for an experienced VMWare professional looking to join a dynamic team within a … rapidly growing, award-winning and highly accredited company. You will need to have in-depth technical knowledge of VMware vSphere & good knowledge of all other VMWare technologies and solutions. You will have the opportunity to work with cutting edge cloud technologies in an exciting and dynamic environment What will more »
currently seeking a confident and responsible person to join our clients team in Bristol BS15. The primary role will be to work alongside the TechnicalSupportEngineer to create costings, drawings, BOMs and production routes for the manufacture of technical brush strip products, and provide technicalsupport to ensure all customers or potential customers have a satisfactory experience when dealing with the Company. We are looking for a dedicated individual who can contribute to the success of the Technical Sales team, ensuring excellent customer service whilst maintaining high-quality standards. If you embody … flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technicalsupport services including product costing, route planning, master production details and product drawings; Estimate the cost of producing the product to allow Sales to more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation … s critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line TechnicalSupport to join our NOC Rail team in Warwick. Role Profile: Maintain the availability, performance and security of a critical infrastructure system. Monitor … such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. Provide a 1st/2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) Attend customer more »
TechnicalSupportEngineer in the HVAC sector required to provide application and pre-sales project technicalsupport for the sales team and customers EG for AHU and Heat Pumps selection and quotation… So, Do you have applied knowledge in AHUs (Air Handling units), Heat Pumps more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
TechnicalSupportEngineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to … join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive and … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … scheme Health cash plan and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technicalsupport on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or … while regularly consulting and troubleshooting with field engineers, internal employees, and customers to solve issues escalated to Advanced Engineering. In addition, the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new more »
sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … scheme Health cash plan and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technicalsupport on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or … while regularly consulting and troubleshooting with field engineers, internal employees, and customers to solve issues escalated to Advanced Engineering. In addition, the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new more »
supply chain. The experts in our Semiconductor and Assembly Solutions, Circuitry Solutions, and Film and Smart Surface Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers manufacture of extraordinary electronic devices at high productivity and reduced cycle … three dimensional part thats decorative with circuit pathways and enhanced electronic features to enable the human-machine interface in an automobile. Job Purpose The TechnicalSupportEngineer will be responsible for developing technical knowledge for product and process evaluation, material testing and characterization. In addition, the … TechnicalSupportEngineer will provide technical and laboratory support to external and internal requests for Film & Smart Surface Solutions business. As a key member of the Film and Smart Surface Solutions (F&SSS) Team, the TechnicalSupportEngineer will be responsible for more »
Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
Field Service Engineer - Trained To TechnicalSupportEngineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you … looking for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technicalsupportengineer and join the team, working out of their offices near Watford. The successful applicant more »
Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
TechnicalSupportEngineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technicalsupport experience? Are you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are … staff benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technicalsupportengineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers more »
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line SupportEngineer! Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently … have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth. Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd … Line SupportEngineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive more »
TechnicalSupportEngineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a TechnicalSupportEngineer, please do read on: Summary The Aura TechnicalSupportEngineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent … and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor more »
Job summary What is the role? You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to users across Suffolk GP Federation. Youll be responsible for responding to 1st and 2nd line remote requests in a timely … manner escalating to the Technical Manager or IT Leads where appropriate. You will understand and implement computer repair techniques with hardware and software issues in a workbench, safe test environment. Youll join our IM&T team at Suffolk GP Federation. We are a not-for-profit, community interest company … and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours more »