Technical Support Engineer Jobs in England

Technical Support Engineer
UK > England

The median Technical Support Engineer salary in England is £35,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 470 755 918
Rank change year-on-year +285 +163 -195
Permanent jobs requiring a Technical Support Engineer 416 194 229
As % of all permanent jobs advertised in England 0.49% 0.21% 0.17%
As % of the Job Titles category 0.52% 0.23% 0.18%
Number of salaries quoted 352 115 178
10th Percentile £25,000 £28,400 £22,925
25th Percentile £28,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £35,000 £32,500
Median % change year-on-year - +7.69% -
75th Percentile £41,519 £46,000 £38,750
90th Percentile £50,000 £52,100 £46,625
UK median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% +3.17%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,507 84,319 127,438
% of permanent jobs with a recognized job title 94.47% 91.51% 96.09%
Number of salaries quoted 60,203 53,445 75,746
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,125 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,799 £82,500 £80,000
90th Percentile £90,761 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Technical Support Engineer
Job Vacancy Trend in England

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Engineer in England

Technical Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Engineer in England.

Salary trend for Technical Support Engineer in England

Technical Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Technical Support Engineer in England over the 6 months to 5 May 2024.

Salary histogram for Technical Support Engineer in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +77 130 £35,000 -17.65% 17
Midlands +116 103 £35,000 +3.52% 9
North of England +94 70 £32,500 +3.17% 21
West Midlands +77 60 £35,000 +1.45% 5
South West -2 60 £35,500 -2.74% 8
East Midlands - 43 £27,500 - 4
Yorkshire +116 41 £32,500 -7.14% 8
East of England +24 27 £37,500 - 11
North West +28 25 £30,000 -2.25% 12
London +117 23 £40,000 -1.23% 12
North East -4 4 £34,500 +6.15% 2
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 5 May 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Engineer in the job title.

1 101 (24.28%) Windows
2 94 (22.60%) Customer Service
3 86 (20.67%) Social Skills
4 71 (17.07%) Microsoft
5 54 (12.98%) Manufacturing
5 54 (12.98%) Microsoft 365
6 50 (12.02%) Active Directory
6 50 (12.02%) Windows Server
7 49 (11.78%) Problem-Solving
8 45 (10.82%) Degree
9 42 (10.10%) Azure
10 41 (9.86%) Linux
11 40 (9.62%) SharePoint
12 36 (8.65%) Entra ID
13 35 (8.41%) SQL
14 33 (7.93%) Hyper-V
15 32 (7.69%) Telecoms
16 31 (7.45%) Continuous Improvement
17 30 (7.21%) Finance
17 30 (7.21%) HNC
18 29 (6.97%) MySQL
18 29 (6.97%) TCP/IP
18 29 (6.97%) Firewall
19 28 (6.73%) VMware
20 27 (6.49%) Customer Experience
21 26 (6.25%) ITIL
22 25 (6.01%) Coaching
23 24 (5.77%) SQL Server
23 24 (5.77%) Java
23 24 (5.77%) Wireless

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (9.62%) SharePoint
2 20 (4.81%) Microsoft Exchange
3 2 (0.48%) WordPress
Applications
1 14 (3.37%) Microsoft Excel
2 11 (2.64%) Microsoft Office
3 9 (2.16%) Microsoft PowerPoint
4 3 (0.72%) AutoCAD
4 3 (0.72%) Trello
5 2 (0.48%) Revit
Business Applications
1 2 (0.48%) Oracle Receivables
2 1 (0.24%) JDE EnterpriseOne
Cloud Services
1 54 (12.98%) Microsoft 365
2 42 (10.10%) Azure
3 36 (8.65%) Entra ID
4 22 (5.29%) OneDrive
5 7 (1.68%) AWS
5 7 (1.68%) SaaS
6 6 (1.44%) Dynamics 365
6 6 (1.44%) Mimecast
7 2 (0.48%) Oracle CX
7 2 (0.48%) Power Platform
8 1 (0.24%) Azure Data Factory
8 1 (0.24%) Azure Sentinel
8 1 (0.24%) Azure Table
8 1 (0.24%) Cloud Computing
8 1 (0.24%) GCP
8 1 (0.24%) WhatsApp
Communications & Networking
1 29 (6.97%) Firewall
1 29 (6.97%) TCP/IP
2 24 (5.77%) Wireless
3 19 (4.57%) VoIP
4 18 (4.33%) SNMP
5 17 (4.09%) LTE
6 16 (3.85%) 3G
6 16 (3.85%) DNS
7 15 (3.61%) Ethernet
8 14 (3.37%) 4G
9 13 (3.13%) DHCP
9 13 (3.13%) SAN
9 13 (3.13%) SSH
9 13 (3.13%) WAN
10 10 (2.40%) GPRS
11 9 (2.16%) LAN
12 8 (1.92%) Bluetooth
12 8 (1.92%) GSM
12 8 (1.92%) SDH
12 8 (1.92%) VLAN
Database & Business Intelligence
1 29 (6.97%) MySQL
2 24 (5.77%) SQL Server
3 16 (3.85%) Relational Database
4 3 (0.72%) GIS
5 2 (0.48%) Crystal Reports
5 2 (0.48%) Oracle Reports
5 2 (0.48%) RDBMS
6 1 (0.24%) Amazon RDS
6 1 (0.24%) Azure SQL Database
6 1 (0.24%) Microsoft Analysis Services
6 1 (0.24%) MongoDB
6 1 (0.24%) Power BI
6 1 (0.24%) Power Query
6 1 (0.24%) SQL Server Analysis Services
6 1 (0.24%) SQL Server Reporting Services
Development Applications
1 13 (3.13%) Eclipse
1 13 (3.13%) JIRA
General
1 86 (20.67%) Social Skills
2 54 (12.98%) Manufacturing
3 32 (7.69%) Telecoms
4 30 (7.21%) Finance
5 22 (5.29%) Military
6 16 (3.85%) Analytical Skills
6 16 (3.85%) Retail
7 14 (3.37%) Electronics
8 11 (2.64%) Documentation Skills
9 10 (2.40%) Marketing
10 8 (1.92%) Organisational Skills
11 6 (1.44%) Automotive
11 6 (1.44%) Public Sector
12 4 (0.96%) Inclusion and Diversity
12 4 (0.96%) Presentation Skills
13 2 (0.48%) Advertising
13 2 (0.48%) Aerospace
14 1 (0.24%) Agriculture
Libraries, Frameworks & Software Standards
1 19 (4.57%) CSS
2 16 (3.85%) HTML
2 16 (3.85%) REST
3 13 (3.13%) Ajax
3 13 (3.13%) AngularJS
3 13 (3.13%) JDBC
3 13 (3.13%) ODBC
3 13 (3.13%) SOAP
3 13 (3.13%) Web Services
3 13 (3.13%) XHTML
3 13 (3.13%) XML
4 3 (0.72%) EDI
4 3 (0.72%) JSON
4 3 (0.72%) Lightning Web Components
Miscellaneous
1 15 (3.61%) Driving Licence
2 14 (3.37%) CCTV
3 13 (3.13%) CMDB
4 8 (1.92%) Linux Command Line
5 7 (1.68%) Fat Client
5 7 (1.68%) Fibre Optics
5 7 (1.68%) Thin Client
6 6 (1.44%) Foreign Exchange (FX)
6 6 (1.44%) Management Information System
6 6 (1.44%) Self-Motivation
7 5 (1.20%) Data Protection Act
8 4 (0.96%) Data Centre
8 4 (0.96%) EPoS
9 3 (0.72%) ASTM
9 3 (0.72%) IoT
9 3 (0.72%) Onboarding
9 3 (0.72%) Renewable Energy
9 3 (0.72%) Robotics
9 3 (0.72%) Smart City
10 2 (0.48%) Augmented Reality
Operating Systems
1 101 (24.28%) Windows
2 50 (12.02%) Windows Server
3 41 (9.86%) Linux
4 15 (3.61%) Unix
5 9 (2.16%) Mac OS
5 9 (2.16%) Windows Server 2012
6 5 (1.20%) Windows 10
7 3 (0.72%) Apple iOS
8 2 (0.48%) Solaris
9 1 (0.24%) Android
9 1 (0.24%) Windows 7
Processes & Methodologies
1 94 (22.60%) Customer Service
2 49 (11.78%) Problem-Solving
3 31 (7.45%) Continuous Improvement
4 27 (6.49%) Customer Experience
5 26 (6.25%) ITIL
6 25 (6.01%) Coaching
7 22 (5.29%) Commercial Awareness
8 20 (4.81%) Mentoring
9 16 (3.85%) Business Intelligence
9 16 (3.85%) CRM
9 16 (3.85%) OO
9 16 (3.85%) OOP
10 15 (3.61%) Network Management
11 14 (3.37%) Database Tuning
12 13 (3.13%) Data Extraction
12 13 (3.13%) ITSM
13 11 (2.64%) Customer-Centricity
14 10 (2.40%) Creative Problem-Solving
15 9 (2.16%) Ticket Management
15 9 (2.16%) Time Management
Programming Languages
1 35 (8.41%) SQL
2 24 (5.77%) Java
3 22 (5.29%) Python
4 19 (4.57%) PowerShell
5 16 (3.85%) JavaScript
6 14 (3.37%) PL/SQL
7 13 (3.13%) Perl
8 7 (1.68%) C#
9 4 (0.96%) T-SQL
9 4 (0.96%) VBA
9 4 (0.96%) VBScript
10 3 (0.72%) Apex Code
11 2 (0.48%) C++
12 1 (0.24%) Bash
Qualifications
1 45 (10.82%) Degree
2 30 (7.21%) HNC
3 16 (3.85%) Security Cleared
4 10 (2.40%) HND
5 6 (1.44%) GCSC
6 5 (1.20%) ITIL Certification
7 3 (0.72%) MCT
8 2 (0.48%) Microsoft Certification
9 1 (0.24%) CCNA
9 1 (0.24%) Cisco Certification
9 1 (0.24%) DBS Check
9 1 (0.24%) DV Cleared
9 1 (0.24%) MCSA
9 1 (0.24%) SC Cleared
Quality Assurance & Compliance
1 17 (4.09%) SLA
2 7 (1.68%) GDPR
3 4 (0.96%) QA
4 3 (0.72%) Accessibility
5 2 (0.48%) ISO 14001
5 2 (0.48%) ISO 9001
System Software
1 50 (12.02%) Active Directory
2 33 (7.93%) Hyper-V
3 23 (5.53%) VMware Infrastructure
4 4 (0.96%) NFS
4 4 (0.96%) Terminal Services
5 3 (0.72%) Virtual Desktop
6 2 (0.48%) Virtual Servers
7 1 (0.24%) Virtual Machines
7 1 (0.24%) VMware ESXi
Systems Management
1 16 (3.85%) Microsoft Intune
2 13 (3.13%) WMI
3 3 (0.72%) Cisco Prime
3 3 (0.72%) McAfee ePO
3 3 (0.72%) SCOM
4 1 (0.24%) Autotask
4 1 (0.24%) Jamf Pro
Vendors
1 71 (17.07%) Microsoft
2 28 (6.73%) VMware
3 17 (4.09%) Oracle
4 14 (3.37%) Cisco
5 13 (3.13%) Splunk
6 10 (2.40%) Salesforce
7 9 (2.16%) HP
8 8 (1.92%) Citrix
9 6 (1.44%) Acronis
9 6 (1.44%) Siemens
10 4 (0.96%) SAP
11 3 (0.72%) Apple
11 3 (0.72%) McAfee
11 3 (0.72%) SolarWinds
12 2 (0.48%) AppDynamics
12 2 (0.48%) Dell
13 1 (0.24%) Adobe
13 1 (0.24%) Agilent
13 1 (0.24%) EMC
13 1 (0.24%) JD Edwards