26 to 50 of 62 Permanent Service Manager Jobs in London

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management … not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications). more »

Excellent opportunity for Service Delivery Manager to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres … End User Computing, Service Desk, Network Services and Environment Management Services. Key Responsibilities Service Delivery for large Digital Workplace Services account spread across the globe Client facing role in UK and first point of contact for any service delivery issues Responsible for maintaining a healthy relationship with … Cognizant best practices like Zero Operational Error Framework, Floor Management and change management methodology Promote Cognizant Operations maturity model to enable best in class service Ensure sufficient resources/staff are available to deliver required services to client Review automation, transformation plans to ensure they are in line with more »

We are seeking a dynamic and results-oriented individual to join our Enterprise Security Client as a Service Account Manager. The ideal candidate will be responsible for managing and enhancing client relationships, ensuring the delivery of exceptional service, and driving revenue growth through service contracts and related … Client Relationship Management: Organise and attend monthly or scheduled meetings with Clients and/or their representatives to conduct comprehensive performance reviews of our service delivery. Produce and issue monthly/annual Client reports incorporating key performance indicators (KPIs), engineer performance, relevant issues and concerns, legislative impacts, health and … safety statistics, etc. Team Leadership and Supervision: Manage and supervise the service desk, overseeing performance and technical issues to ensure optimal service delivery. Supervise service engineers' performance and quality, providing regular feedback and addressing any issues with the Operations Manager. Quotation Management: Produce and issue quotations for more »

SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing … business in the UK, maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. Accountable specifically for service to Digital clients of GIDS including mobilising and leading the right projects to drive improvements to … those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly winning the trust of our clients through proactive and more »

My client a large Insurance broker who are looking for an Experienced Service Asset and Configuration Manager. The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately … in resolving configuration-related issues. Help to ensure a joined-up approach to configuration management across the estate. Experience required Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. more »

Job Description The Fisher Investments Institutional Group manages over $40 billion in global assets for foundations, pensions, corporations and other institutional clients. Providing exceptional service to our clients is essential to retaining, strengthening, and growing these relationships. The Opportunity: As an Institutional Client Service Relationship Manager … includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. … Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies, you will sharpen your skillset as you learn how to assess client needs, you will think creatively and learn to more »

Are you passionate about customer success and software solutions? A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team. In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products … to identify and build relationships with all relevant stakeholders to deliver results. Education & Experience Previous experience in a similar role within a sales or service delivery environment is preferred. Proven track record of customer engagement and software-based product training. Interview Process Stage 1: 30-minute screening call with more »

Desktop Services Manager London/Hybrid £65k Are you a seasoned IT professional with a passion for enhancing end-user experiences? Our prestigious client, a renowned global insurance powerhouse, is seeking a dynamic Desktop Services Manager to join their London team and spearhead transformative initiatives in … desktop services management. As the Desktop Services Manager, you'll be managing desktop services operations, ensuring seamless daily functionality, optimising user experiences, and leading a talented support team. Additionally, you will collaborate with cross-functional teams, initiate process improvements, and be the driving force behind the desktop services … transformation journey. Responsibilities: Enhance customer journey for user base when engaging with IT Service Oversees the daily operations of desktop service Managing/Leadership duties for support teams Collaborates with cross-functional teams to align desktop services with business goals and IT strategies Leads process improvement efforts to more »

We are currently working with an up and coming fit out contractor working primarily in the commercial office fit out/refurb sector. The business takes on a mix off CAT A/B Fit Out, heavy refurbishment and cut more »

Job Title: Account Director - Client Services Team (Influencer Marketing) Location: London, UK Salary: £65,000 - £68,000 per annum Role Overview: The Account Director within our Client Services Team will be a key figure in driving growth and expanding our more »

A global insurance firm are looking to expand their team in London. Our client is currently looking for a passionate Service Delivery manager with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group IT services team. This is … about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services delivery manager to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to … Operations function. Requirements · Proven experience within IT services delivery or IT infrastructure ideally 10+ years · Experience within IT Asset management, IT Security Operations, IT Service desk, Software Support and Cloud Services · Experience within financial service or insurance is a plus · Experience in managing people and driving process and more »

the parenting offer delivery team. Requirements: - Experience working in children/family services - Experience delivering grant funded projects - Experience working with local leaders on service improvement or practice development - Experience of working with local population administrative data and manipulating data using software - Experience in the development of sustainable structures more »

A confident and career driven Senior Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Senior Technical Services Manager Role Working within a qualified and award-winning … team, the Senior Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Senior Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Senior Technical … Services Manager will review design and drawings, the project programme and support pre contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Senior Technical more »

Access for Living is a not for profit company based in South East London, which provides a support service to adults with a learning disability.We believe that everyone should have the same rights and opportunities in life and be valued and respected.We support people by enabling them to live … in their own homes, participate in their local community and develop as individuals. As a Service and Development Manager you will: be responsible for managing up to two staff teams that develop and deliver support services to people with a learning disability, which enables them to maintain more »

for an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be delivering end user service operations and ITIL operational processes (incident, problem, change, request, event), leading on activities and operational procedures to resolve incidents. You’ll also deal with … service restoration for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by engaging … accreditations Use a strategic lense to ensure that the approach to delivering services takes the best advantage of market capability, driving efficiency and continual service improvement Track and report on all services being delivered and assess supplier performance Ensure all services have a robust support model to be able more »

A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Technical Services Manager Role Working within a qualified and award-winning team, the … Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Technical Services Manager will … consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Technical Services Manager Clear evidence of acting as a Technical Services Manager Construction Fit Out knowledge would be a plus Design & Build exposure Team more »

LondonProduct – Professional Services/Full-Time/HybridThe Role:The Professional Services Project Manager is responsible for the overall management and delivery of the implementation project. They work directly with the customers, along with the Professional Services Architects, Professional Services Engineers and partner resources, and have the overall … customer requirements definitionLead internal project team meetings and meetings with the customerWhat We Are Looking For:7-10 years experience as a Project Manager, including delivering enterprise-scale web applications or analytics implementations6-8 years experience in client facing project managementInnovative thinkerStrong verbal, presentation and written communication skillsExcellent … stakeholdersAbility to build strong relationships and generate opportunities for repeat businessNice To Have:2 to 3 years of Program Management experienceExperience as Consulting Manager or Manager in a large consulting organization4 or more years managing Agile development projectsProven experience managing off-shore teamsCertified ScrumMaster, PMP CertificationExperience more »

Technical Services Manager – Liverpool Street - £70,000 Location: Liverpool Street Salary: £70,000 Hours – Monday to Friday Days 8AM – 5PM An excellent opportunity has arisen with one of my clients who are looking for an Technical Services Engineering Manager on a Critical Banking Environment based in … Liverpool Street. Preferably electrically biased, you will manage a team of supervisors and engineers to ensure service level agreements and key performance indicators are being met and that compliance and health and safety indicators meet and exceed the client's expectations. You will also provide technical support and act … Generation of periodic technical reports detailing the activities and issues relevant to the Data Centre. Communicate any lessons learnt from project implementations. Ensure all service partners and specialist sub contactors adhere to strict service guidelines and maintain the Service Level Agreement metrics. Requirements: Excellent knowledge of the more »

Basic information Location London Service line Enabling Functions Date published 30-May-2024 Req # 15906 Job description Connect to your IndustryDo you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value more »

Your new company Our client are a large, multi-national facilities management organisation and they are hiring a Technical Services Manager to join their team on a permanent basis. This role will offer the opportunity to work at a prestigious site in central London. Your new role As … Technical Services Manager, you will provide unparalleled technical leadership and operational excellence within our Facilities Management team at prestigious client locations. This pivotal role is designed for a dynamic, customer-focused individual with a proven track record in building services and mechanical engineering. If you are driven by … efficiency, compliance with statutory maintenance, and adherence to SLAs for both planned and reactive maintenance. Drive team performance, offering hands-on leadership to enhance service delivery, reduce subcontractor dependency, and upskill the team. Engage in strategic client conversations to advocate for engineering excellence and future-proofing estate management. Ensure more »

Digital & Data Services Manager The details: A key member of the Digital and Data Services Team, with close collaboration with the Account Management team. Day-to-day responsibility for leading the planning and delivery of digital strategies that transform global sports organisations Identifying revenue growth opportunities for clients … travel to clients and home working options Are you the right person? InCrowd is looking for a highly motivated and experienced Digital & Data Services Manager to join our team. The ideal candidate will be passionate about sports and possess a strong background in CRM and digital marketing strategy … analysis, and implementation. As a Digital & Data Services Manager, you will be responsible for working closely with sports organisations to develop and execute comprehensive digital strategies that drive business growth and enhance their competitive edge. This will be a chance to grow a key part of the business more »

Salesforce Services Manager - Marketing CloudSFMCCONMANSalesforce Services Manager - Salesforce Marketing CloudThe organisation is a large-scale business with multiple brands and a huge global presence. As the Salesforce Services Manager, you will be managing a team of Salesforce Marketing Cloud experts to execute campaigns as … well as helping to build a Marketing Automation strategy to suit client needs.As a Salesforce Services Manager, you will be taking on a range of responsibilities from presales to technical delivery. As well as this you will be working quite closely with the clients and gathering requirements and more »

Building Services Manager- Construction - Wexford, Ireland TheBuilding Services Managerposition plays a crucial role in the management and implementation of Building Services. As aBuilding Services Manager, you will play a pivotal role within our project delivery team. Working closely with project managers and subcontractors, you will oversee more »

Technical Services and Compliance Manager To work as part of the technical team with specific responsibilities in ensuring that incoming and outgoing specifications are fit for purpose, meet the expectations of both internal and external customers and are safe and legal. Additional responsibilities as part of the technical … associated with launches, delists and promo activities are implemented in line with the critical path. · To maintain department trackers in conjunction with Line Manager, e.g. Spec log, identifying missing information, reporting issues, and following up as required. · To deputize and support others in the technical team in all more »

Job Title: Client Services Account Manager Company: Independent Agency Location: Central London About Us: A is a dynamic and forward-thinking independent agency specializing in paid media and offline planning. We pride ourselves on delivering innovative solutions to our clients, helping them achieve their marketing objectives effectively. As … a Client Services Account Manager, you will play a crucial role in building and maintaining strong client relationships while ensuring the successful implementation of paid media and offline planning strategies. Job Description: Act as the primary point of contact for assigned clients, understanding their business goals, challenges, and … simultaneously. Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word. Experience with media planning and reporting tools (e.g., Google Ads, Facebook Ads Manager, Nielsen, comScore) is a plus. Ability to thrive in a fast-paced environment and adapt to changing priorities. more »