Service Manager Jobs in London

Services Manager
England > London

The median Services Manager salary in London is £68,338 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 262 423 529
Rank change year-on-year +161 +106 -107
Permanent jobs requiring a Service Manager 267 222 366
As % of all permanent jobs advertised in London 1.14% 0.62% 0.56%
As % of the Job Titles category 1.21% 0.65% 0.58%
Number of salaries quoted 161 190 346
10th Percentile £45,025 £46,250 £46,250
25th Percentile £52,500 £55,438 £52,500
Median annual salary (50th Percentile) £68,338 £70,000 £65,000
Median % change year-on-year -2.38% +7.69% +13.04%
75th Percentile £80,000 £87,500 £72,500
90th Percentile £90,000 £97,750 £85,000
England median annual salary £54,825 £60,000 £57,500
% change year-on-year -8.63% +4.35% +14.76%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,087 34,033 62,964
% of permanent jobs with a recognized job title 94.09% 95.02% 96.34%
Number of salaries quoted 16,626 24,925 34,921
10th Percentile £38,454 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,000 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

Service Manager
Job Vacancy Trend in London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Manager in London

Service Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Manager in London.

Salary trend for Service Manager in London

Service Manager
Salary Histogram in London

Salary distribution for jobs citing Service Manager in London over the 6 months to 27 April 2024.

Salary histogram for Service Manager in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +67 55 £77,500 +10.71% 13
South London +29 29 £55,375 +10.75% 1
West London +20 21 £44,500 -27.05% 4
East London +25 9 £55,000 +32.14%
North London - 3 £47,500 - 1
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 27 April 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Manager in the job title.

1 178 (66.67%) Service Delivery
2 137 (51.31%) Social Skills
3 129 (48.31%) Finance
3 129 (48.31%) Microsoft
4 97 (36.33%) SLA
5 94 (35.21%) ITIL
6 91 (34.08%) Law
6 91 (34.08%) Inclusion and Diversity
7 90 (33.71%) Mentoring
8 89 (33.33%) ServiceNow
9 88 (32.96%) Performance Management
10 87 (32.58%) SaaS
11 81 (30.34%) Contract Negotiation
12 78 (29.21%) Dell
13 74 (27.72%) Service Management
14 68 (25.47%) ITSM
15 35 (13.11%) Microsoft 365
16 32 (11.99%) Banking
17 31 (11.61%) Problem-Solving
17 31 (11.61%) Customer Service
18 28 (10.49%) ITIL Certification
19 25 (9.36%) Continuous Improvement
19 25 (9.36%) Degree
20 23 (8.61%) Agile
21 22 (8.24%) Project Management
22 21 (7.87%) Windows
22 21 (7.87%) Stakeholder Management
22 21 (7.87%) Problem Management
23 19 (7.12%) Azure
24 17 (6.37%) Line Management

Service Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.50%) Microsoft Exchange
Applications
1 10 (3.75%) Microsoft Office
2 6 (2.25%) Microsoft Excel
3 4 (1.50%) Microsoft PowerPoint
Business Applications
1 7 (2.62%) Dynamics CRM
2 1 (0.37%) Oracle ERP
2 1 (0.37%) Remedy ITSM
2 1 (0.37%) SAP ERP
2 1 (0.37%) SmartPlant
Cloud Services
1 87 (32.58%) SaaS
2 35 (13.11%) Microsoft 365
3 19 (7.12%) Azure
4 9 (3.37%) Cloud Computing
4 9 (3.37%) Power Platform
5 4 (1.50%) Mimecast
6 2 (0.75%) AWS
6 2 (0.75%) Entra ID
6 2 (0.75%) GCP
6 2 (0.75%) Google Workspace
6 2 (0.75%) WhatsApp
7 1 (0.37%) Dynamics 365
7 1 (0.37%) IaaS
7 1 (0.37%) PaaS
Communications & Networking
1 4 (1.50%) Wi-Fi
2 3 (1.12%) Network Security
3 1 (0.37%) Cisco IOS
3 1 (0.37%) Firewall
3 1 (0.37%) MPLS
3 1 (0.37%) SD-WAN
3 1 (0.37%) Software-Defined Networking
3 1 (0.37%) Unified Communications
3 1 (0.37%) VPN
3 1 (0.37%) VSAT
3 1 (0.37%) WAN
Database & Business Intelligence
1 8 (3.00%) Power BI
2 6 (2.25%) SAP HANA
2 6 (2.25%) SQL Server
3 1 (0.37%) Data Warehouse
3 1 (0.37%) Oracle Reports
Development Applications
1 2 (0.75%) JIRA
General
1 137 (51.31%) Social Skills
2 129 (48.31%) Finance
3 91 (34.08%) Inclusion and Diversity
3 91 (34.08%) Law
4 32 (11.99%) Banking
5 15 (5.62%) Analytical Skills
5 15 (5.62%) Retail
6 10 (3.75%) Legal
7 9 (3.37%) Pharmaceutical
7 9 (3.37%) Public Sector
8 6 (2.25%) Presentation Skills
9 5 (1.87%) Influencing Skills
10 4 (1.50%) Advertising
10 4 (1.50%) Telecoms
11 3 (1.12%) Front Office
11 3 (1.12%) Local Government
11 3 (1.12%) Marketing
11 3 (1.12%) Private Banking
12 2 (0.75%) Corporate Banking
12 2 (0.75%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (2.62%) Middleware
2 3 (1.12%) CSS
3 1 (0.37%) .NET
3 1 (0.37%) EDI
Miscellaneous
1 9 (3.37%) Onboarding
2 7 (2.62%) Self-Motivation
2 7 (2.62%) Virtual Team
3 5 (1.87%) Data Structures
3 5 (1.87%) Product Ownership
3 5 (1.87%) Reinsurance
4 3 (1.12%) Cyber Kill Chain
4 3 (1.12%) Data Centre
4 3 (1.12%) FMCG
4 3 (1.12%) Mobile Computing
5 2 (0.75%) Blackberry
5 2 (0.75%) BYOD
5 2 (0.75%) Management Information System
6 1 (0.37%) Client/Server
6 1 (0.37%) Freedom of Information
6 1 (0.37%) iPhone
6 1 (0.37%) PMI
6 1 (0.37%) Replication
6 1 (0.37%) Smart Meter
6 1 (0.37%) Video Conferencing
Operating Systems
1 21 (7.87%) Windows
2 5 (1.87%) Windows 10
3 2 (0.75%) Windows Server
4 1 (0.37%) Apple iOS
4 1 (0.37%) Mac OS
4 1 (0.37%) Windows Server 2016
Processes & Methodologies
1 178 (66.67%) Service Delivery
2 94 (35.21%) ITIL
3 90 (33.71%) Mentoring
4 88 (32.96%) Performance Management
5 81 (30.34%) Contract Negotiation
6 74 (27.72%) Service Management
7 68 (25.47%) ITSM
8 31 (11.61%) Customer Service
8 31 (11.61%) Problem-Solving
9 25 (9.36%) Continuous Improvement
10 23 (8.61%) Agile
11 22 (8.24%) Project Management
12 21 (7.87%) Problem Management
12 21 (7.87%) Stakeholder Management
13 17 (6.37%) Line Management
14 15 (5.62%) Coaching
15 14 (5.24%) Change Management
15 14 (5.24%) Cybersecurity
15 14 (5.24%) Incident Management
16 13 (4.87%) Data Management
Programming Languages
1 1 (0.37%) Java
Qualifications
1 28 (10.49%) ITIL Certification
2 25 (9.36%) Degree
3 4 (1.50%) PRINCE2 Certification
3 4 (1.50%) Security Cleared
4 3 (1.12%) Microsoft Certification
4 3 (1.12%) SC Cleared
5 2 (0.75%) Azure Certification
5 2 (0.75%) ITIL Foundation Certificate
6 1 (0.37%) CCNA
6 1 (0.37%) Cisco Certification
6 1 (0.37%) HNC
6 1 (0.37%) JNCIA
6 1 (0.37%) Master's Degree
6 1 (0.37%) MBA
6 1 (0.37%) MCSE
6 1 (0.37%) PMI Certification
6 1 (0.37%) PMP
6 1 (0.37%) Postgraduate
Quality Assurance & Compliance
1 97 (36.33%) SLA
2 8 (3.00%) GDPR
3 5 (1.87%) ISO/IEC 27001
4 3 (1.12%) Cyber Essentials
4 3 (1.12%) ISO 22301
4 3 (1.12%) PMO
5 1 (0.37%) Cyber Essentials PLUS
5 1 (0.37%) ISO 9001
5 1 (0.37%) NEBOSH
5 1 (0.37%) NIST
5 1 (0.37%) NIST 800
5 1 (0.37%) PCI DSS
5 1 (0.37%) QA
System Software
1 10 (3.75%) Active Directory
2 2 (0.75%) VMware Infrastructure
3 1 (0.37%) Hyper-V
3 1 (0.37%) Virtual Machines
Systems Management
1 3 (1.12%) Microsoft Intune
1 3 (1.12%) SCCM
2 2 (0.75%) Jamf Pro
3 1 (0.37%) WMI
Vendors
1 129 (48.31%) Microsoft
2 89 (33.33%) ServiceNow
3 78 (29.21%) Dell
4 10 (3.75%) SAP
5 8 (3.00%) Apple
6 6 (2.25%) Google
6 6 (2.25%) Oracle
7 5 (1.87%) Genesys
7 5 (1.87%) Salesforce
8 4 (1.50%) Qualys
8 4 (1.50%) Sophos
8 4 (1.50%) VMware
9 3 (1.12%) iManage
10 1 (0.37%) Aderant
10 1 (0.37%) Citrix
10 1 (0.37%) HubSpot
10 1 (0.37%) Intapp
10 1 (0.37%) Meraki
10 1 (0.37%) NEC
10 1 (0.37%) Remedy