working with a central London energy trading client who is looking to continue scaling their tech team and are currently searching for multiple Application Support Analysts. Based in Central London, this company offers hybrid working with most employees coming in 3 days a week. This organisation has scaled steadily … from day 1 and have seen people move internally from this team into roles in Management, Business Analysis and Software Development. Responsibilities Provide technical support for IT managed applications Deal with escalations of issues by 3rd line support Ensure changes or releases are managed correctly Log and manage … and communicate with stakeholders. Technical Requirements Previous experience working in a Trading or Front Office Team (ideally within commodities) Strong knowledge of 3rd line support issues Understanding of core trading processes Salary up to £75K + bonus and package. We have interview slots lined up for later this week more »
New York, and Paris. This role is for London. We work in the office 4 days a week, 1 day from home. Responsibilities •Trade support, including daily reconciliations of cash, positions, and trading activity. •Liaising with counterparties and exchanges on daily issues. •Build and maintain automated processes. •Work with more »
macOS and Windows IT SupportAnalyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through … plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT SupportAnalyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »
Linux Application SupportAnalyst – Trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Linux Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They … provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award … winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
La Fosse
pride themselves on being at the forefront of technology. Reporting to the head of service desk, you will be providing 1st and 2nd line support to all EU and APAC regions. Location: Hammersmith (Hybrid) Salary: up to £35,000 + benefits Your role as supportanalyst Function … as the primary point of contact and coordinate activities with the engineering teams to provide support. Support Windows 10 and MacOS operating systems Support iOS, Android devices. Deploy software packages via SCCM or JAMF to all devices in conjunction with desktop admin team. Ideally as supportanalyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user accounts. Exceptional verbal and more »
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support … Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the administration of firewall and antivirus solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying … network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: IT support within a professional services environment. iManage Work 10. Good troubleshooting and analytical skills. Knowledge of Windows 10 and Microsoft Office 365. Understanding of PC more »
A multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office. The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … become an advanced user of SQL, Python and VBA once fully developed in this role. Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills. The role will pay a strong performer a year one £150-200k more »
D365 F&O SupportAnalyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX SupportAnalyst, D365 Support, AX Support, AX SupportAnalyst, Finance, AX2009, Azure DevOps, SQL, Service Now, D365 Analyst, SupportAnalyst, AX 2009, AX2012, Finance Systems Support – Permanent – London - Hybrid - £45,000 plus package Our leading global end user client are actively looking for a D365 F&O SupportAnalyst, with a background in finance, to join their existing support team. This … skills Positive, ‘can-do’ attitude and a problem-solving approach Team player, able to communicate with peers and escalate where appropriate Main Responsibilities: Provide support to the growing finance system user base via the Service Now platform Respond to users’ functional support requirements Process finance system user onboarding more »
Applications SupportAnalyst - DMS We are seeking a talented Applications SupportAnalyst to join a leading Law Firm headquartered in London. As the Applications SupportAnalyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications … contributing to business analysis related to new and existing applications. We are keen to speak to candidates who support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their more »
2nd Line SupportAnalyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. Troubleshoot and take ownership of tickets following Incident … understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line SupportAnalyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
US Law Firm based in the heart of the City, is looking to hire a new IT SupportAnalyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s throw … from Liverpool Street and Fenchurch Street This IT SupportAnalyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working directly with … the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the supportmore »
Application SupportAnalyst - London - Hybrid - £50,000 - £60,000 Harrington Starr have just partnered with an Award Winning Fintech who have an exciting new opportunity for an Application SupportAnalyst to join their Finance Support function. They are looking for a support professional with more »
Trade SupportAnalyst Leading UK HNW/UHNW Investment & Wealth Manager, based Central London £50,000 - £55,000 + Excellent Package and Bonus This is an excellent opportunity for an experienced Trade SupportAnalyst to join a leading UK Wealth Manager in their Investment and trade … support team. Working with their Trade Support team, you will play a key role in the day-to-day execution and management of trades for the firm. Your role will include: Ensure securities are tradeable across all Platforms via Fund Matrix. Ensure up-to-date fees are available … a timely manner. To be successful in this role, you should have experience of the following: At least 3 years in a similar Trade Support role, ideally gained within a similar Brokerage, Wealth or Investment Management firm. Strong numerical and analytical skills, with excellent knowledge of UK regulatory requirements more »
Ultra Low Latency Trading company - Application SupportAnalyst - £80,000 - £120,000 We have just taken on a new role with an Ultra Low Latency Trading company who are in the search for a technical Operations Engineer to join a fast-paced and high-growth business. Responsibilities will more »
project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT SupportAnalyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform. • Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation. • Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness. • Technical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects. Qualifications & Experience: • 2-3 years of experience in an IT services or support role • Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an more »
We are currently seeking an Application Support Specialist for a 3-month initial contract with a leading global retail brand, starting immediately in Central London (hybrid). The ideal candidate will have strong CRM experience with MS Dynamics 365 and excellent stakeholder management and communication skills. Responsibilities include: Managing … the day-to-day delivery and support of applications/projects. Taking ownership of the CRM system - MS Dynamics 365 (Essential). Providing application configuration and maintenance for various business systems, including support, testing, and training. Identifying and proposing system changes, enhancements, and developments. Creating and maintaining project … documentation. Serving as a reference for the Service Desk/Technical Support Team. Producing reports for different project/application stages. Building and maintaining productive relationships with key stakeholders. Experience required: 3+ years in an Application Support role. Demonstrable experience with MS Dynamics 365 (Sales and Customer Service more »
First Rate is the UK’s largest supplier of foreign currency and a top 5 currency wholesaler globally. We are one of the foremost foreign exchange (FX) experts in the industry, with a multi-billion pound wholesale business and over more »
Investment Manager based in the West End of London, are looking to bring on board a new Trade Support Analyst. This is a brand new headcount, so fantastic opportunity to join a growing team and make the position your own. Responsibilities will include; Analysing data from Custodian Fail Trade … Daily time sheets charged to Affiliates To be considered for this position, ideal candidates must have at least 18 months Middle Office/Trade Support experience, ideally from an Investment or Asset Management background. more »
London, Bishopsgate, United Kingdom Hybrid / WFH Options
Proactive Appointments
Junior IT SupportAnalyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT SupportAnalyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This … role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank … file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with Company Handbook On-going maintenance of other hardware more »
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a … smooth transition of new or changed services into production. Deciding on the appropriate approach to achieve the optimal outcomes Essential skills include: Strong Application Support Azure Administration PowerShell/Python Understanding of core infrastructure services, e.g., Networks, Domain, Firewalls etc. High Availability concepts Monitoring tools (Pingdom, Solar Winds etc. more »
Investment Manager based in the West End of London, are looking to bring on board a new Trade Support Analyst. This is a brand new headcount, so fantastic opportunity to join a growing team and make the position your own. Responsibilities will include; Analysing data from Custodian Fail Trade … Daily time sheets charged to Affiliates To be considered for this position, ideal candidates must have at least 18 months Middle Office/Trade Support experience, ideally from an Investment or Asset Management background. more »
SW1X, Belgrave Square, Greater London, United Kingdom
Gordon Yates Recruitment Consultancy
IT SupportAnalyst We are currently working closely with our client to recruit an IT Support Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and Greater London. What will you be doing? You will be providing … first line IT support across all business offices. Key Duties: Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Hardware specification, testing and procurement. Hardware repair and maintenance. PC and Printer troubleshooting Configuring and deployment more »
Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business operations. The Software SupportAnalyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data … liaising with the technical team to report issues and continuously enhancing the system's functionality. The role is pivotal in offering first-class software support and maximizing value through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating … tailored for both internal stakeholders and external SaaS Acting as the G-Trac helpdesk for users to assist with queries and issues, offering critical support in a customer-facing SaaS solution. Collating and interpreting user feedback and comments to continuously improve the system is a key process in the more »
West End, London, Piccadilly Circus, United Kingdom
Eligo Recruitment Ltd
Desktop IT SupportAnalyst (macOS-focused) Dynamic creative organisation is seeking a Desktop SupportAnalyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role … provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as … required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google more »