26 to 50 of 179 Permanent Service Delivery Jobs in the South East

Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. … Facilitate effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

want to progress and develop their career in a fast-paced tech company. Role Description We are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically … the relevant teams internally. Career Progression This role offers a clear career path for growth within the organisation. The progression is as follows: 1) Service Delivery Analyst (Current Role): Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use more »

Technical Service Delivery Manager Chatham up to £45,000 pa This role, joining an international organisation specialising in Telecoms and Mobile Technology, offers the ability to work closely with major client-facing clients, ensuring service, quality and SLA's are achieved. A background in IT, Telecoms, WiFi … Mobile Services, Engineering, Networking etc is essential . The role of Service Delivery Manager includes:- Developing the Service Plans for new projects, as well as upgrading existing clients Creating and maintaining all technical and non-technical documentation for the project Being responsible for all technical communications with … for ensuring any technical issues are managed and discussed with the client, to establish solutions and fixes Collaborating with the Key Account Manager for service issues and contract renewals Being responsible for the delivery of projects, on time and on budget To be considered for the role, you more »

opportunities for innovation, and applying BI and advanced Data Analytics capabilities to deliver data-centric business insights. Your role involves both application/project delivery and business as usual service delivery, working closely with business and technical teams. Key Responsibilities: Application/Project Delivery: • Explore Business … and advanced Data Analytics applications. • Facilitate the resolution of complexities by collaborating with business and technical SMEs, Solution Architects, and other resources. • Manage the delivery of Proof of Concept projects and assist in formulating business cases for new products and applications. • Work with the Reporting & Analytics Lead to develop … product roadmaps and implementation strategies. • Ensure smooth transition of implemented products into business as usual service. Business as Usual Service Delivery: • Manage stakeholder demands and verify analytic needs. • Provide achievable timelines and ensure stakeholder satisfaction with results. • Solicit feedback to improve BI & Data Analytics services. • Recommend service more »

a crucial role in ensuring the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important … process and day-to-day support Taking leadership in ensuring project timelines and updates are accurate Building skills to foster good client relationships. 2) Service Delivery Analyst: Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use and support … of the systems 3) Lead Service Delivery Analyst: Provide mentorship and support to peers. Assist in training new team members. Serve as an immediate escalation point for complex issues before involving Senior Analysts. 4) Senior Analyst: Take a leadership role in managing a team of analysts across different more »

our Azure Platform Administrator, some of your day to day duties will include... Implement and document solutions that take advantage of internal and external service’s infrastructure directly and indirectly working with managed service partners and ensure service-take on to the infrastructure managed services Translate business … associated with the environment. Identify opportunities for optimising the set-up and configuration of systems and networks in order to improve the level of service provided to the business either through increased reliability, performance or functionality. Qualifications: Along with being whoever you want to be, in an ideal world … security ARM Templates & PowerShell utilising Azure DevOps repositories Web technologies and IIS Active Directory and Azure Active Directory Working knowledge of Change Management and Service Delivery Industry best practice (e.g.ITIL more »

Service Desk Technician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per week). … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. … Job Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be more »

when necessary. Contribute to the development and implementation of IT policies and procedures. Participate in team meetings and provide feedback on ways to improve service delivery. Assist in IT projects, including system upgrades, migrations, and new technology implementations. Stay updated on the latest technology trends and best practices in more »

high-impact situations. Your expertise will drive measurable improvements in corporate performance, cost reductions, revenue growth, and profitability across diverse industries. Key Responsibilities: • Client Delivery: Structure and lead client engagements, delivering significant savings and meeting/exceeding client expectations. • Cloud Strategy Implementation: Develop and execute cloud strategies for private …/public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and more »

who is not a developer but is highly comfortable working with technology. The holder will have an opportunity to make a real contribution to delivery and operational efficiency at Regent College London. Specific duties and responsibilities the day-to-day operations of the Student Information System, ensuring it meets … on system improvement and integration projects. EDUCATION & PROFESSIONAL QUALIFICATIONS Essential: Educated to degree level or equivalent experience. Desirable: Relevant professional certifications in areas of service delivery, change management, project management. more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the … proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be? Working more »

BI Analyst | Hampshire | £50-60K + Benefits The Company: Join a pioneering service dedicated to simplifying the lives of motorists. Backed by a multinational corporation, they're rewriting the rules to ensure drivers get what they need hassle-free. Their mission is straightforward: to streamline the entire process. … team environment with room for innovation • Backing from a major multinational company The Role: Are you ready to revolutionize the way motorists experience customer service? As a BI & Performance Report Developer , you'll play a pivotal role within our client's Customer Experience Team, contributing to the award-winning … function. Here's what you'll be up to: • Develop, maintain, and optimize reports and dashboards using Power BI • Provide real-time monitoring of service delivery • Collaborate with various teams to define and document metrics • Automate manual data processes to increase productivity • Maintain consistent data models, reporting tools more »

management, acquisition, design, construction, and maintenance in the UK. Job Description Responsible for preparation and effective management of the project producing the overall Project Delivery Plan and associated detailed short term programmes and, where necessary, in conjunction with the Operations/Contracts Manager, making amendments to maintain the overall … at all times that good two-way communication occurs. • Induct all employees on site on the United Way of working ensuring that the contract delivery processes are complied with and adopted into your daily disciplines. • Report areas of opportunity and risk that may impact on the business plan to … Manager. Lead your team by example at all times and ensure that United Living is a centre of excellence. • Responsible for achieving an integrated service delivery for all site activities including but not limited to subcontractor procurement schedules, material requirements, plant requisition, statutory services, co-ordinated design development more »

an experienced Multi-skilled Engineer – Electrical Bias to work with a range of Mitie clients to conduct work that provides a multi-skilled maintenance service, which covers electrical and mechanical disciplines and to provide a reactive and pro-active maintenance service as per project requirements to all operational … modifications and installations when required, maintaining, repairing, and calibrating electrical, mechanical and instrumentation plant to optimize both reliability and maintainability. You will provide a service that ensures all key performance indicators are met and liaise with contractors or external suppliers where required. You will also need to complete any … with current company policies and procedures and report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. You will be responsible for ensuring own work and work of those under more »

alarm issues recommendations to the Dalkia Account Manager on matters concerning continuous improvement and “adding value” that may improve the productivity, costs, quality of service delivery etc. of all work for which the Company has a responsibility and assist in the review and completion of all Dalkia BMS … days leave every year Pension with matched contributions between 6-8% Life Assurance Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all mechanical … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but more »

role demands a strategic thinker with a deep understanding of SAP technologies, data governance, and the ability to drive business growth through excellence in service delivery. You will work closely with C-suite executives, lead high-impact projects, and contribute to the firm's overall strategy and success. Key … Build and maintain strong relationships with key clients, serving as a trusted advisor on all matters related to SAP Analytics and MDG. Oversee the delivery of high-quality consulting services, ensuring client satisfaction and project success. Lead major client engagements, providing strategic guidance and expertise. Practice Development: Mentor and more »

and quality requirements. Supervising and developing a high performing team that strives for quality, safety, cost and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Working with the client and reporting to the sector manager, responsible for helping to establish … the strategy and delivery for the project. Manage project reporting highlighting key metrics such as revenue and cost, cashflow, profitability, risk, and opportunities as well as other project performance criteria. Review of trends and instigation of action plans to ensure reduction of business exposure and increase in performance. Reporting … of all Heath & Wellbeing, Safety, Environmental and Sustainability statistics across projects inline the company requirements. Delivery of all key project documentation to business at start of project including PEP, PAP, PBP & HASEMP. Liaison with Sector Manager for briefing on project and documentation acceptance. On occasions in partnership with Work more »

infrastructure hardware, software and solutions, as well as extensive expert-level technical experience in one or more relevant fields. Is able to continually demonstrate delivery of quality and consistency whilst delivering excellence and at the same time continuing to strive for improvement. Prior experience working in an IT Services … collaborative, and long-term relationships with our clients, suppliers, and co-workers where these are constructed to deliver mutually beneficial outcomes. Responsible for the delivery of quality and consistency in all that they do and aim to get this right first time, every time. Aims to deliver excellence and more »

We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician . You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology … from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone who has a relevant qualification, or the ability to demonstrate appropriate more »

support on category queries and liaising with preferred suppliers. Supplier Management: Proactively manage category suppliers, developing strong performance cultures through effective working relationships. Value Delivery: Identify opportunities to deliver value through supplier contract management, competitive tenders, and procurement savings. Data Analytics: Use data analytics to assess supplier data, improving … Project Support: Assist with change or transformation project activities as needed. Stakeholder Collaboration: Engage and collaborate with internal stakeholders to ensure alignment in category service delivery, share lessons learned, and generate new ideas. Governance and Assurance: Ensure adherence to and promotion of governance and assurance activities related to … between internal stakeholders and Indirect Procurement Services, you'll drive procurement efforts across all business units. Your role will involve agile collaboration, ensuring effective service delivery, and building strong relationships with internal teams. Travel may be necessary to support stakeholders, and you'll also contribute to broader business more »

contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … our careers site What will you be doing? You will be part of a specialist team within a multi-discipline service delivery function and will be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Within this more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »

for clients and internal teams. Operate within and support company IT systems, including inventory management, procurement, consumption tracking, quotations, and contracts. Assist with new service site implementations, contract renewals, and ongoing service delivery. Collect, organize, and analyze both internal and external data, creating reports and visualizations for team more »