Service Delivery Jobs in the South East

Service Delivery
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 91 95 92
Rank change year-on-year +4 -3 +55
Permanent jobs citing Service Delivery 485 474 697
As % of all permanent jobs advertised in the South East 2.90% 3.17% 3.51%
As % of the Processes & Methodologies category 3.43% 3.36% 3.72%
Number of salaries quoted 379 365 469
10th Percentile £29,761 £26,250 £29,000
25th Percentile £35,250 £31,250 £36,000
Median annual salary (50th Percentile) £49,000 £42,500 £50,000
Median % change year-on-year +15.29% -15.00% +5.26%
75th Percentile £57,500 £60,000 £63,750
90th Percentile £66,700 £84,000 £74,000
England median annual salary £50,000 £52,296 £52,500
% change year-on-year -4.39% -0.39% +5.00%

All Process and Methodology Skills
South East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,155 14,128 18,757
As % of all permanent jobs advertised in the South East 84.77% 94.49% 94.44%
Number of salaries quoted 9,933 8,194 12,068
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,704
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 3 May 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +20 255 £50,500 +18.82% 56
Berkshire +9 101 £52,500 +19.18% 31
Buckinghamshire +20 97 £55,000 +57.14% 12
Hampshire -25 81 £46,500 +20.78% 40
Surrey +11 67 £60,000 -4.00% 13
Oxfordshire +22 57 £42,500 - 13
East Sussex +27 28 £50,000 +53.85% 5
Kent -25 28 £42,250 +24.26% 11
West Sussex +23 16 £40,000 -42.86% 9
Middlesex -4 7 £39,190 -36.53%
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (6.19%) Microsoft Exchange
2 25 (5.15%) SharePoint
3 6 (1.24%) Exchange Server 2000
4 4 (0.82%) IIS
5 2 (0.41%) CMS
5 2 (0.41%) Confluence
5 2 (0.41%) Documentum
5 2 (0.41%) Exchange Server 2010
5 2 (0.41%) Exchange Server 2013
Applications
1 71 (14.64%) Microsoft Office
2 49 (10.10%) Microsoft Excel
3 25 (5.15%) Microsoft PowerPoint
4 3 (0.62%) Chatbot
5 2 (0.41%) Microsoft Project
6 1 (0.21%) Solid Edge
Business Applications
1 10 (2.06%) Dynamics CRM
2 5 (1.03%) Dynamics GP
3 3 (0.62%) Salesforce CRM
4 1 (0.21%) HFM
4 1 (0.21%) Oracle Applications
Cloud Services
1 87 (17.94%) Microsoft 365
2 80 (16.49%) Azure
3 31 (6.39%) AWS
4 17 (3.51%) Entra ID
5 16 (3.30%) Azure DevOps
6 15 (3.09%) OneDrive
7 12 (2.47%) Power Platform
8 11 (2.27%) Cloud Computing
9 8 (1.65%) Azure Sentinel
9 8 (1.65%) SaaS
10 6 (1.24%) IaaS
11 5 (1.03%) Amazon EC2
11 5 (1.03%) Dynamics 365
11 5 (1.03%) SuccessFactors
12 4 (0.82%) Amazon S3
13 2 (0.41%) Dropbox
13 2 (0.41%) GCP
13 2 (0.41%) Google Docs
13 2 (0.41%) Google Drive
13 2 (0.41%) Power Automate
Communications & Networking
1 51 (10.52%) Firewall
2 25 (5.15%) LAN
3 24 (4.95%) VPN
3 24 (4.95%) Wi-Fi
4 23 (4.74%) DNS
5 21 (4.33%) DHCP
6 19 (3.92%) Wireless
7 11 (2.27%) VLAN
7 11 (2.27%) WAN
8 9 (1.86%) Unified Communications
9 8 (1.65%) SAN
10 7 (1.44%) Internet
11 6 (1.24%) iSCSI
11 6 (1.24%) Structured Cabling
12 5 (1.03%) TCP/IP
13 4 (0.82%) VoIP
14 3 (0.62%) Broadband
14 3 (0.62%) Network Security
14 3 (0.62%) Wireshark
15 2 (0.41%) MPLS
Database & Business Intelligence
1 27 (5.57%) Relational Database
2 23 (4.74%) SQL Server
3 12 (2.47%) Power BI
4 7 (1.44%) MySQL
5 6 (1.24%) Amazon RDS
5 6 (1.24%) DB2
6 4 (0.82%) Oracle Database
6 4 (0.82%) SQL Server Integration Services
7 2 (0.41%) Azure SQL Database
8 1 (0.21%) Geospatial Data
8 1 (0.21%) GIS
8 1 (0.21%) RDBMS
8 1 (0.21%) Tableau
Development Applications
1 18 (3.71%) JIRA
2 11 (2.27%) Jenkins
3 9 (1.86%) Robot Framework
4 2 (0.41%) Bitbucket
4 2 (0.41%) GitLab
5 1 (0.21%) MSI
General
1 158 (32.58%) Social Skills
2 113 (23.30%) Finance
3 42 (8.66%) Inclusion and Diversity
3 42 (8.66%) Public Sector
4 39 (8.04%) Analytical Skills
5 28 (5.77%) Organisational Skills
6 27 (5.57%) Legal
7 25 (5.15%) Telecoms
8 23 (4.74%) Marketing
9 19 (3.92%) Retail
10 14 (2.89%) Documentation Skills
10 14 (2.89%) Influencing Skills
10 14 (2.89%) Presentation Skills
11 13 (2.68%) Banking
12 12 (2.47%) Games
12 12 (2.47%) Law
13 9 (1.86%) Aerospace
14 8 (1.65%) Automotive
14 8 (1.65%) Manufacturing
15 7 (1.44%) Investment Banking
Job Titles
1 71 (14.64%) Delivery Manager
2 70 (14.43%) Service Manager
3 69 (14.23%) Service Delivery Manager
4 51 (10.52%) Support Engineer
5 48 (9.90%) IT Support
5 48 (9.90%) Lead
6 47 (9.69%) Analyst
7 38 (7.84%) IT Manager
8 34 (7.01%) Developer
9 28 (5.77%) Senior
10 25 (5.15%) Infrastructure Engineer
11 24 (4.95%) Support Analyst
12 22 (4.54%) IT Analyst
13 21 (4.33%) IT Engineer
14 20 (4.12%) Administrator
14 20 (4.12%) Consultant
15 19 (3.92%) 2nd Line Support
15 19 (3.92%) COBOL Developer
15 19 (3.92%) IT Support Analyst
15 19 (3.92%) Mainframe Developer
Libraries, Frameworks & Software Standards
1 25 (5.15%) HTML
2 16 (3.30%) .NET
2 16 (3.30%) CSS
3 9 (1.86%) XML
4 8 (1.65%) Middleware
5 7 (1.44%) .NET Framework
5 7 (1.44%) ASP.NET
6 6 (1.24%) EDI
7 3 (0.62%) ADO
8 2 (0.41%) RESTful
8 2 (0.41%) Web Services
9 1 (0.21%) Leaflet
Miscellaneous
1 39 (8.04%) Driving Licence
2 35 (7.22%) Management Information System
3 32 (6.60%) Self-Motivation
4 19 (3.92%) Mainframe
5 17 (3.51%) Data Centre
6 12 (2.47%) Onboarding
7 9 (1.86%) Linux Command Line
7 9 (1.86%) Security Operations Centre
8 8 (1.65%) PMI
9 7 (1.44%) Smartphone
10 6 (1.24%) Mobile App
11 5 (1.03%) BYOD
11 5 (1.03%) IBM Mainframe
12 4 (0.82%) EPoS
12 4 (0.82%) Public Cloud
12 4 (0.82%) Social Media
13 3 (0.62%) Analytical Mindset
13 3 (0.62%) Apple TV
13 3 (0.62%) Digital Signage
13 3 (0.62%) Raspberry Pi
Operating Systems
1 105 (21.65%) Windows
2 45 (9.28%) Windows 10
3 40 (8.25%) Linux
4 36 (7.42%) Windows Server
5 18 (3.71%) Apple iOS
6 13 (2.68%) Android
7 11 (2.27%) Windows 7
8 8 (1.65%) Mac OS
8 8 (1.65%) Windows Server 2019
9 6 (1.24%) Ubuntu
10 3 (0.62%) Unix
11 2 (0.41%) Red Hat Enterprise Linux
11 2 (0.41%) Windows 8
11 2 (0.41%) Windows Server 2016
12 1 (0.21%) CentOS
12 1 (0.21%) Data ONTAP
12 1 (0.21%) Mac OS X
12 1 (0.21%) Windows XP
Processes & Methodologies
1 183 (37.73%) ITIL
2 130 (26.80%) Customer Service
3 104 (21.44%) Problem-Solving
4 81 (16.70%) Service Management
5 72 (14.85%) Agile
6 63 (12.99%) ITSM
7 58 (11.96%) Continuous Improvement
8 48 (9.90%) Cybersecurity
9 44 (9.07%) Change Management
10 42 (8.66%) DevOps
11 35 (7.22%) Project Management
12 34 (7.01%) Process Improvement
13 32 (6.60%) Mentoring
13 32 (6.60%) Stakeholder Management
13 32 (6.60%) Time Management
14 28 (5.77%) Customer Experience
14 28 (5.77%) Infrastructure Engineering
15 27 (5.57%) Problem Management
16 26 (5.36%) Incident Management
16 26 (5.36%) PRINCE2
Programming Languages
1 24 (4.95%) SQL
2 19 (3.92%) COBOL
2 19 (3.92%) JavaScript
2 19 (3.92%) Python
3 16 (3.30%) PowerShell
4 15 (3.09%) Bash
5 13 (2.68%) C#
6 4 (0.82%) Java
7 2 (0.41%) VBScript
8 1 (0.21%) R
8 1 (0.21%) T-SQL
Qualifications
1 95 (19.59%) Security Cleared
2 82 (16.91%) Degree
3 36 (7.42%) CTC Cleared
4 28 (5.77%) SC Cleared
5 21 (4.33%) DV Cleared
6 20 (4.12%) ITIL Foundation Certificate
7 17 (3.51%) Microsoft Certification
8 14 (2.89%) ITIL Certification
9 11 (2.27%) CCNA
9 11 (2.27%) Cisco Certification
9 11 (2.27%) DBS Check
10 9 (1.86%) AWS Certification
10 9 (1.86%) Network+ Certification
11 8 (1.65%) MCP
11 8 (1.65%) PMI Certification
12 7 (1.44%) A+ Certification
12 7 (1.44%) Azure Certification
13 6 (1.24%) CompTIA Security+
14 5 (1.03%) MCSE
15 4 (0.82%) MCSA
Quality Assurance & Compliance
1 80 (16.49%) SLA
2 20 (4.12%) GDPR
3 18 (3.71%) QA
4 12 (2.47%) Accessibility
5 10 (2.06%) ISO/IEC 27001
6 8 (1.65%) Cyber Essentials
7 7 (1.44%) PMO
8 5 (1.03%) Data Quality
9 2 (0.41%) HIPAA
9 2 (0.41%) PCI DSS
9 2 (0.41%) Sarbanes-Oxley
10 1 (0.21%) NEBOSH
System Software
1 56 (11.55%) Active Directory
2 23 (4.74%) Hyper-V
3 16 (3.30%) VMware Infrastructure
4 11 (2.27%) Firmware
4 11 (2.27%) Virtual Desktop
5 6 (1.24%) Virtual Machines
6 3 (0.62%) VMware ESXi
Systems Management
1 26 (5.36%) Microsoft Intune
2 20 (4.12%) SCCM
3 12 (2.47%) Kubernetes
4 6 (1.24%) Microsoft Data Protection Manager
4 6 (1.24%) SCDPM
5 3 (0.62%) Jamf Pro
5 3 (0.62%) Nessus
6 2 (0.41%) Autotask
6 2 (0.41%) Terraform
7 1 (0.21%) McAfee ePO
7 1 (0.21%) Puppet
7 1 (0.21%) vCenter Server
7 1 (0.21%) vRealize
Vendors
1 167 (34.43%) Microsoft
2 40 (8.25%) ServiceNow
3 26 (5.36%) Cisco
4 25 (5.15%) VMware
5 19 (3.92%) Oracle
5 19 (3.92%) Unisys
6 14 (2.89%) SAP
7 13 (2.68%) Salesforce
8 12 (2.47%) Apple
8 12 (2.47%) Citrix
8 12 (2.47%) Dell
9 11 (2.27%) HP
10 9 (1.86%) Adobe
11 8 (1.65%) Draytek
12 6 (1.24%) Dell Compellent
12 6 (1.24%) Meraki
12 6 (1.24%) OpenText
12 6 (1.24%) Ubiquiti
13 5 (1.03%) IBM
13 5 (1.03%) Palo Alto