chalfont st giles, south east england, United Kingdom Hybrid / WFH Options
Hays
Service Desk Technician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per week). … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the ServiceDelivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. … Job Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be more »
etc Providing basic training and guidance to users on IT tools and best practices Coordinating and training admissions staff to ensure consistent and effective servicedelivery Monitor and manager IT helpdesk tickets, ensuring timely responses and resolutions Documenting technical procedures and issue resolutions for future reference Represent COPC … below is what we would need from you: Strong problem solving skills and the ability to troubleshoot technical issues efficiently Excellent communication and customer service skills to assist users effectively and convey technical information clearly Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »
University Hospitals Sussex NHS Foundation Trust (279)
Job summary To support the Head of Strategy Deployment in the delivery of the PFIP, developing the overall Patient First Improvement System (PFIS) roadmap and taking shared operational responsibility for the design, development and delivery of the PFIS training programme. Responsible for provision of direct coaching to staff …/Strategy Deployment Team ensuring sufficient resource and capability are in place to deliver a variety of training offerings and improvement activity to support delivery of the Trusts Strategic Initiatives and Objectives. To work with the wider Improvement and Delivery Team, identifying opportunities for shared learning, alignment and … graduation events, sharing of best practice and learning across all part of the organisation. Support the Head of Strategy Deployment in the development and delivery of roadmaps for the Strategy Deployment (PFIS) and Capability pillars of the Patient First Improvement Programme (PFIP). Plan, organise and oversee a broad more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Taylor Wimpey PLC
project lead fostering trusted relationships with key stakeholders. What you will do: Leadership & Business Management Responsibility and accountability for project budget control and financial delivery of the Cladding Remediation projects. Effective and proactive communications supporting internal comms teams and dealings with freeholders and management companies to ensure delivery … and scope negotiation with design teams, contractors, freeholders, and management companies. Ensure awareness of political, regulatory, industry related and environmental developments which may impact delivery and priorities as necessary. Responsible for ensuring coordinated media management through internal/corporate communications teams. General awareness of Insurance on remediation schemes. Communicate … environmental management, working with our internal HSE team and engaged advisors. Ensure awareness of political, industry related and environmental developments which may impact on delivery and phasing of the project. Ensure delivery of the expected requirements, including timescales, quality, & risk mitigation, ensuring effective oversight of the works, completion more »
managing the services that keep our business running and delivering to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, ServiceDelivery, Customer Assurance, Project Management Office programmes and processes. What you'll Do Viasat UK operates more »
managing the services that keep our business running and delivering to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, ServiceDelivery, Customer Assurance, Project Management Office programmes and processes. Primary role purpose: Viasat UK operates 15 geosynchronous more »
Security Standard (BPSS)/be eligible for SC Clearance (must have resided in the UK for the last 5 years) including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role UKAEA's Computing Division encompasses a comprehensive suite of digital tools and techniques, supporting activities such as … UKAEA's mission of delivering sustainable fusion energy and maximising scientific and economic impact. The role of Change & Problem Manager, reporting to the IT Service Management Group Leader within the Enterprise Infrastructure Solutions Unit, is pivotal. This role involves assessing the need for change, analysing current states resulting from … standards. - Conduct IT problem investigations using root cause analysis and trend analysis to prevent future interruptions. - Enforce cross-process compliance and coordination to enhance servicedelivery and promote a proactive culture of fault identification and reliability improvement. Qualifications Essential Requirements: - Strong technical knowledge applicable to the role, demonstrated more »
Job summary JOB PURPOSE The post holder is responsible for being the line manager and providing leadership and service provision of the CT and MRI departments. JOB SUMMARY To ensure that the CT and MRI departments are run efficiently & provides a responsive and effective service. Main duties of the … job Manage the CT/MRI department to ensure that it offers an effective, responsive & patient centered service supporting the CT and MRI Superintendents Provide a professional leadership role to the staff, leading by example to support, motivate and promote an effective working environment. Lead and provide the training … and competencies of new and existing staff Monitor skill mix and on-going competencies on a yearly basis or as required in line with service development. Organise the Staff Rota including out of hours, on call and bank holidays Assist the CT and MRI Managers with annual appraisals and more »
when necessary. Contribute to the development and implementation of IT policies and procedures. Participate in team meetings and provide feedback on ways to improve service delivery. Assist in IT projects, including system upgrades, migrations, and new technology implementations. Stay updated on the latest technology trends and best practices in more »
london, south east england, United Kingdom Hybrid / WFH Options
83zero
You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the ServiceDelivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »
We are seeking a dynamic and results-oriented individual to join our Enterprise Security Client as a Service Account Manager. The ideal candidate will be responsible for managing and enhancing client relationships, ensuring the delivery of exceptional service, and driving revenue growth through service contracts and … Client Relationship Management: Organise and attend monthly or scheduled meetings with Clients and/or their representatives to conduct comprehensive performance reviews of our service delivery. Produce and issue monthly/annual Client reports incorporating key performance indicators (KPIs), engineer performance, relevant issues and concerns, legislative impacts, health and … safety statistics, etc. Team Leadership and Supervision: Manage and supervise the service desk, overseeing performance and technical issues to ensure optimal service delivery. Supervise service engineers' performance and quality, providing regular feedback and addressing any issues with the Operations Manager. Quotation Management: Produce and issue quotations for more »
business to develop whole-life infrastructure asset plans and standards to maximise value from our asset base and deliver growth, key renewals, excellent customer service and support decarbonising aviation. Your core responsibilities will be: Supporting the development of whole-life infrastructure asset plans and asset standards for groups of … assets across the airport. To support Airport requirements for growth, renewals, servicedelivery and efficiency through accurate asset data analysis and insight. This will form the basis of developing optimised asset management solutions. Support centres of excellence for asset groups, with defined asset owners, who can direct and … data and models to underpin the creation of asset management plans and support decision-making. To work collaboratively with the Airport operational teams, Capital Delivery and IT teams to work in an integrated fashion to support the delivery of capital investment schemes at the airport and realise benefits more »
london, south east england, United Kingdom Hybrid / WFH Options
Synchro
Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. This is a hands-off … across the estate. Key responsibilities include: Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance servicedelivery and resolve repeat incidents. Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity … relationships and collaborate with suppliers and partners when making technology-related decisions. Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. You may be called upon to support the delivery of major Infrastructure Improvement Programmes more »
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Bauhaus
with available resources and partner organisations to ensure project success within defined parameters. With direct responsibility for project outcomes, the Technical Project Manager ensures delivery within scope, time, cost, and quality requirements. This hybrid role, based in Chelmsford, involves travel to client and data centre sites for active participation … especially in data centre, office-based, server, storage, and network infrastructures. Solid background in all aspects of data centres and critical IT space, including servicedelivery, installation, and implementation. Proficiency in budgeting, forecasting, managing milestones, quality standards, and formal change management. Experience in managing partner/suppliers/… degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »
offices spans 10 countries worldwide and our global team support clients in every geography across a wide range of sectors. One of our main servicedelivery differentiators is the quality of the people that we recruit within our organisation, with a focus on hiring experienced recruiters, a majority … documentation to aid internal users in understanding the technologies that they will need to employ to fulfil their roles Ensure the agreed and communicated service standards are adhered to Ensure adherence to all policies and processes defined within the IT Team and the wider business Carry out any other more »
an experienced Data Centre Services, SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems in the UK. This … and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in servicedelivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Work on assigned incidents, problems, changes … and projects Evaluate technologies, including assessing how they may be developed or deployed to enhance end user service Be part of and out of hours in call support rota. Develops approaches to improve, streamline and automate the health status of the environment Candidate Requirements: The Candidate MUST have the more »
Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (url more »
london, south east england, United Kingdom Hybrid / WFH Options
Anson McCade
high-impact situations. Your expertise will drive measurable improvements in corporate performance, cost reductions, revenue growth, and profitability across diverse industries. Key Responsibilities: • Client Delivery: Structure and lead client engagements, delivering significant savings and meeting/exceeding client expectations. • Cloud Strategy Implementation: Develop and execute cloud strategies for private …/public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT servicedelivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and more »
MK9, Milton Keynes, Buckinghamshire, United Kingdom
Focus Group Recruitment Ltd
IT Project Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some … site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. To plan and implement all project activities throughout the project lifecycle, ensuring project objectives … are met and smooth transition to the service desk. Duties required for this role include: Understand and provide the definition of project scope, goals and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and more »
and refine the strategy for public cloud offerings, focusing on scalability, cost-efficiency, and accessibility. Leverage the global infrastructure of public clouds to optimize servicedelivery for high availability and geographical distribution. Collaborate with technical teams to ensure seamless integration of public cloud solutions. Private Cloud Leadership: Lead … metrics to identify opportunities for optimizing hybrid cloud environments. Microsoft Cloud Solution Provider Programme Enhancement: Expand the Microsoft Cloud Solution Provider Programme within our service offerings, providing comprehensive solutions for clients. Collaborate with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with more »
who is not a developer but is highly comfortable working with technology. The holder will have an opportunity to make a real contribution to delivery and operational efficiency at Regent College London. Specific duties and responsibilities the day-to-day operations of the Student Information System, ensuring it meets … on system improvement and integration projects. EDUCATION & PROFESSIONAL QUALIFICATIONS Essential: Educated to degree level or equivalent experience. Desirable: Relevant professional certifications in areas of servicedelivery, change management, project management. more »
Slough, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the … proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be? Working more »
If so, we are seeking enthusiastic and motivated administrators within our busy Integrated Single Point of Access (ISPA). The team provides a vital service that includes taking calls from patients, carers, GPs, hospitals, the Ambulance Service, and other healthcare agencies and professionals, and processing email referrals and … by team lead Liaise with Team Leaders, Community Matrons and staff within the South West Hampshire Division to provide a safe, effective and timely service to patients and carers Provide effective administrative support to the Integrated Care Teams and be able to work flexibly across the localities Ensure governance … and confidentiality guidelines and requirements are fully adhered to, processing all communications appropriately within guidelines Provide a flexible and responsive service according to the needs of the organisation to ensure servicedelivery standards are maintained at all times Support colleagues within administration teams Adhere to HR policies more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Henderson Scott
the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke … industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global ServiceDelivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience more »
role with a real opportunity for learning the sort of challenge you're seeking? Do you strive to give 100% when it comes to servicedelivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2nd Line Support Technician … sector and will be fully on-site in their state of the art Central London offices. The role is split between working on escalated service desk tickets, walk-up requests (think tech bar), device builds and processing joiners & leavers. This role is ideal for someone with a few years more »