West Midlands, England, United Kingdom Hybrid / WFH Options
Mentmore
1st/2ndLine Application SupportEngineer - SQL £45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to … assist with all 1st/2ndline Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will need to show knowledge and hands on experience more »
2ndLine Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end … users at all levels and our software development team. Your role will serve as an escalation point for all IT support and DevOps queries. You will support over 170 end users across various geographical locations. Your responsibilities will include maintaining and monitoring IT systems such as … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-linesupport or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2ndline IT Support to Windows Desktop and associated applications. You will be 2ndlinesupport on Servers and Application Services as well … as providing escalation point for 1st LineSupport team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »
DK Recruitment are seeking 2ndLineSupportEngineer to join our client who are a leading managed service provider looking to expand their 2ndline service desk team. They heavily promote organic growth and this role has progression into the … 3rd Line team. We are looking for a minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting more »
DK Recruitment are seeking IT SupportEngineer to join our client who are based in Kingsbridge looking to expand their IT Support function. We are looking for a minimum of 2 years IT support experience across the Micrsoft tech stack. Experience/ more »
2ndLine IT SupportEngineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2ndLine IT SupportEngineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are … looking for an experienced 2ndLine IT SupportEngineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply more »
2ndLine IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer … to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLineSupportEngineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you … like to be part of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
Job Title :2ndLineSupportEngineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2ndline engineers to deliver high quality customer support. 2ndline engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first more »
2ndLineSupportEngineer/Customer Service 2ndLineSupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondlinesupport and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Connexa
2ndLineSupportEngineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2ndLineSupportEngineer to join their talented IT team. This … an exciting opportunity for an individual with a passion for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2ndLineSupportEngineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. more »
Chobham, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1st/2ndLineSupportEngineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLineSupportEngineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Andy File Associates
Salary: £28k to £35k Please note this a hybrid role based out of my clients Chesterfield office. Overview This position will provide technical support to our clients customers within a service desk environment mainly managed by remote access however on-site visits may be required. A good technical … experience at all times is a must along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via … effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training and hands more »
Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT SupportEngineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service … and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2ndLine Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network more »
2ndLinesupportengineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2ndlinesupport hardware engineer in the heart of oxford. You will you will be the … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2ndLinesupportengineer - £35,000 - Oxford more »
2ndLine Infrastructure Analyst Job Type: Permanent Hours: 37.5 hours per week, Monday to Friday, shift coverage between 08:00 – 18:00 Pattern: Initial onboarding onsite, then becomes hybrid Salary: £30,000 Summary: Join one of Humnize's MSP's in 2ndlinesupport, providing comprehensive incident handling and technology support to our clients. Key Responsibilities: Handle tasks escalated from the 1st linesupport team. Monitor backups and take action on unsuccessful backups. Mentor and support 1st linesupport colleagues. … ability to quickly assess and prioritize tasks. Ability to stay calm under pressure. Working knowledge of working with VM's and providing 1st/2ndline technical support Desirable: Good knowledge of: Microsoft Azure Dictation platforms (Bighand, Diktamen) Partner4Windows/Tikit Oyez forms Mimecast Barracuda more »
IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT SupportEngineer to join their IT team in their Central London based headquarters. The Service Desk … Engineer will be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service … communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K more »
in the UK for the last 5 years (as you'll need SC level clearance after joining) Our client is looking for an experienced, 2ndLineSupportEngineer with strong experience in a similar role previously and with strong analytical and technical skills more »
2ndLine IT SupportEngineer - £35,000 - East Croydon - Brilliant Benefit Package! Role: 2ndLine IT SupportEngineer Location: East Croydon Salary: £28,000 - £35,000 STE + Brilliant Benefit Package! Interviewing Immediately - Apply Now I … have a fantastic opportunity for a 2ndLine IT SupportEngineer to get the chance to be exposed to the latest technology in the market. My client is looking for a 2ndLine IT SupportEngineer … Linux, Office 365, Azure, Networking(DNS,DHCP,TCP/IP). Other technologies are beneficial, the Candidate would be supporting 180 users on a 2ndline capacity. Ideal person would have the ability to absorb knowledge and find solutions where their knowledge is challenged. Please do not more »
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2ndLineSupportEngineer to join their dynamic team. Job Title: 2ndLineSupportEngineer Salary: £25,000.00 - £30,000.00 per year … service to build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2ndLineSupportEngineer, you will support managed services clients by resolving hardware, software, and network issues. … You will interact directly with clients to ensure minimal disruption to their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines more »
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit (UK)
Are you an experienced 2ndLineEngineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2ndLineSupportEngineer: IT Support relating to technical issues involving Microsoft’s core business applications and … operating systems Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance more »
in the UK for the last 5 years (as you'll need SC level clearance after joining) Our client is looking for an experienced, 2ndLineSupportEngineer with strong experience in a similar role previously and with strong analytical and technical skills more »
Job Title : 2ndLineSupportEngineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2ndLineSupportEngineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be more »
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
2ndLine IT SupportEngineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT SupportEngineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLinesupport for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to more »