Permanent IT Support Jobs in the UK

1 to 25 of 454 Permanent IT Support Jobs in the UK

IT Support Engineer

Newport, England, United Kingdom
Randstad Technologies
Exciting Contract Opportunity in Great Yarmouth for IT Specialist Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 months Work Model: Hybrid Are you passionate about IT support and eager to contribute to the transition to renewable energy? Role Overview: As an IT … a pivotal role in assisting on-site staff with technical issues, diagnosing and resolving hardware and software problems, and ensuring smooth operation across various IT systems. You'll thrive in a dynamic environment where your troubleshooting skills and communication abilities will be key. Essential Skills: 2+ years of experience … in IT support or related roles within an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Basic to intermediate understanding of cybersecurity principles. Excellent communication skills in English, both verbal and written. If you're a results-driven IT professional with more »
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Senior IT Support Technician

Birmingham, England, United Kingdom
University College Birmingham Careers
Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … University Rankings 2024. The Role: University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st … and 2nd line support to students and staff across campus. The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This i... more »
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Desktop Support IT Technician

Bath, England, United Kingdom
Hybrid / WFH Options
University of Bath Careers
Desktop Support IT Technician Department : Digital, Data & Technology Group Salary : Starting from £25,138, rising to £28,759 Closing date : Sunday 23 June 2024 Are you passionate about all things technology? This is a great opportunity for you to develop your IT career. If you have a … background in or a passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role, working in a fast-paced environment where you will gain experience and exposure to a … variety of challenges and problems that will build your expertise. About the role Working in Standard Support 1st Line/Service Desk Team: This team provides initial triage of all tickets/support requests received by DDaT Service Desk. - this may be done in person at the Service more »
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IT Support Apprenticeship

Skipton, West Yorkshire, United Kingdom
Confidential
Baltic Apprenticeships are excited to work alongside our clients who specialise in the most luxurious goods and are looking to be the global destination for sustainable luxury cashmere, recognised and trusted for their integrity and quality worldwide. The client had more »
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IT Support Officer

London, United Kingdom
Hybrid / WFH Options
BuroHappold Engineering
IT Support OfficerAre you looking for your next challenge in the world of IT? Buro Happold has an exciting opportunity for an IT Support Officer to join the team on a full-time permanent basis. The role will be based in our London office and … PermanentGrade Standard, AdministrationArea of Expertise Business ServicesRegion UKOffice/Project Location London Ref No 8334 The successful candidate will be expected to complete defined IT maintenance and support tasks as directed by the IT Leadership team, through the IT Service Desk, and in support of … the IT Support Leader based in London.Occasional travel to other remote UK offices may be required.Success in this role will involve an individual focused on providing exceptional customer service to our colleagues around the UK. The individual will be naturally curious and enjoy solving a wide range of more »
Salary: £ 80 K
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IT Support Technician (Schools)

Oxford, England, United Kingdom
Hybrid / WFH Options
Hireful Careers
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Oxfordshire, ensuring that IT systems and … are always available so that students and staff can always perform to the best of their ability. You will be providing 1st & 2nd Line IT Support. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. … your own vehicle. If you are keen to join one of the most successful MSP's in the UK...read on. Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, Field IT Support Engineer Location: Field based, looking after schools in Oxfordshire Salary more »
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IT Support Apprentice

Taunton, England, United Kingdom
Professional Apprenticeships
This is a rare chance to work for a one-of-a-kind IT company, who’s ethos and culture is based around innovation, openness among people, a hands-on approach and excellence with smartness. The team is a bright bunch who will support you in and out … of the office. *Responsibilities* They are seeking a highly motivated, self-sufficient, and technically minded Apprentice Support Apprentice to join their growing team, providing 1st line IT support as part of the Service Desk Team. As part of the Service Desk Team, you will be providing IT support directly to their managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. *You will learn* * Act as the first point of contact for customers seeking technical assistance over the phone, email or chat * Qualifying, assigning more »
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IT Support Engineer

Windsor, England, United Kingdom
Hays
IT Support Engineer Windsor UK Driving License Required Salary: Up to £38,500 Summary Hays are working with one our clients on the position of an IT Support Engineer, the below is a breakdown of the role and its responsibilities. The job role is responsible for … software technology throughout the organisation, and ensuring staff know how to access and utilise the technology relevant to their role. Key Responsibilities • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, tablets, software, and hardware • Handle business-critical IT tasks and systems … the technology environment and network in a manner that delivers high efficiency along with the required resilience • Develop and maintain a clear framework of IT policies, standards and strategies that will assist staff in accessing and using the technology provided • Understand General Data Protection Regulation (“GDPR”) principles and ensure more »
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Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression

Swindon, England, United Kingdom
RedRock Resourcing
Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will more »
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Information Technology Desktop Support

Newcastle Upon Tyne, England, United Kingdom
NRG
Responsibilities will include, but are not limited to: IT Helpdesk and Desktop support : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and installations as required. Providing technical assistance for PC users, telephony, and mobile communications Maintaining registers for maintenance and IT hardware and software asset database Develop technical knowledge. Software Application Support: Enhancing skills and offering software support for all business software applications. Assist in … the installation of software updates. Assist on software development projects as required. Other responsibilities: To assist in the preparation and delivery of IT training and awareness material Maintaining consumable supplies for printers and other IT peripheral equipment Perform other tasks and duties as required by the IT more »
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Information Technology Support Specialist

Belfast, Northern Ireland, United Kingdom
Experis
IT Support (SC Clearance Required) | On-Site Belfast | £205 per day | 12 Month Contract Experis have partnered with a Global IT Services Provider looking to recruit for a SC Cleared IT Support Technician. Key Responsibilities: Perform a range of technical work activities either remotely or … Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. Key Experience Required: Proven experience in IT Service environment Ideally certified in appropriate technologies … Dell and Windows to support business strategy Flexible approach to work, covering sites remotely as well as occasional visits to Scotland Demonstrates analytical and systematic approach to resolving complex problems and assignments Demonstrates ability to engage and influence on issues at all levels both internally and customer facing Works more »
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1st/2nd Line IT Support Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Human Capital Ventures
Are you an experienced IT Support Analyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line IT Support Analyst for their IT service … centre in the heart of Milton Keynes. As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs. You will … act as the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic and supportive team. more »
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IT Support Engineer

Aberdeen, Scotland, United Kingdom
Right People
My client, a well established organisation based in Aberdeen, are looking for an IT Support Engineer to join their team on a permanent basis. This role will see you working directly with the IT Manager, and will be an excellent opportunity to learn and develop yourself while … settling into the role. You should be able to demonstrate a genuine enthusiasm for assisting clients with their IT needs and a strong commitment to adaptability and self-sufficiency. Your qualifications and experience should include: A customer-centric mindset and a proactive attitude Readiness to provide initial support more »
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Information Technology Support Technician

Stockport, England, United Kingdom
Fichtner Consulting Engineers Ltd
influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. … We are looking for an IT Support Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support … purposes. This will be a permanent, full time position working 40 hours Monday to Friday. We are looking for: A NVQ Level 3 in IT or general computing. Prior experience with IT support. Routinely respects and understands data confidentiality and corporate IT security. Shows a commitment to more »
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Information Technology Support Analyst

Guildford, England, United Kingdom
DGH Recruitment
IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing … a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely manner Assist … resolution of any issues Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration more »
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IT Support Engineer

Ditcheat, England, United Kingdom
Hybrid / WFH Options
Peaple Talent
Job Title: IT Support Engineer Location: Bristol (Hybrid) Salary: up to £35,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an IT Support Engineer position. The opportunity is to work for a growing … retailer in Ditcheat! The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems using SQL Handle escalated issues from 1st/2nd line Support team via ticketing system & MS Teams alerts. Liaise with other team members on any … support issues and escalate as appropriate to the appropriate colleague. Liaise with key infrastructure suppliers to resolve issues as required The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or support experience of Azure, SQL, or Office 365 Be technically more »
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2nd Line IT Support Technician

Edinburgh, Scotland, United Kingdom
Eden Scott
Are you an experienced 2nd Line IT Support Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 2nd Line IT Support Technician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … a minimum of 3 years of experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department, in a busy environment Strong organisational skills, attention to detail, deadline-oriented, with a keen interest in technology and proven troubleshooting abilities. You more »
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IT Support

Belfast, Northern Ireland, United Kingdom
Hays
IT Support Salary : PAYE: £19.00 per hour Location : Belfast Job responsibilities Escalate issues following company processes to ensure customer demands are met. Communicate effectively on issues to prevent escalations. Provide excellent customer service to internal and external customers. Adapt quickly to dynamic team environments. Ensure the department/… contract meets SLA performance targets. Maintain and improve customer satisfaction levels. Adhere to policies and procedures. Keep skills up-to-date with IT industry standards relevant to the role/contract. Perform technical work activities either remotely or on-site to meet business and customer requirements. Key Requirements (Qualifications … and Skills) : Ideally certified in relevant technologies (e.g., Dell and Windows) to support business strategy. Demonstrates an analytical and systematic approach to resolving complex problems. Ability to engage and influence at various levels (internally and customer-facing). Works under general supervision, exercising discretion. Able to define and follow more »
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2nd to 3rd line IT Support Technician

City Of London, England, United Kingdom
Maple Technology
We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must be a … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10/ more »
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Senior Information Technology Support Analyst

England, United Kingdom
Hybrid / WFH Options
ElectraLink Ltd
Senior IT Support Analyst - 6 month FTC Job purpose: We're seeking an Senior IT Support Analyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote workers. Candidates … PowerBI tickets and requests Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the … project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical week might be: Looking more »
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Information Technology Support Specialist

East Ayrshire, Scotland, United Kingdom
Pertemps Network Group
Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. £26,000 per year Career Progression This role would require traveling to various sites around Ayrshire. This role is … an on call rota which currently sits at 1 in 5 weekends. Your responsibilities include: First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system. Use MDM and asset management software to catalogue company devices Support 100+ Windows and 8+ Apple computers … and software support. Perform account management for various business services. Administrate Windows Servers for each site. Participate in the out-of-hours on-call support rota. Travel to sites in the event a problem cannot be resolved remotely. Assist with the installation of new networks (termination and cable draws more »
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IT Support Technician

Preston, England, United Kingdom
Hybrid / WFH Options
In Technology Group
Role: IT Support Technician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and more »
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Information Technology Support Technician

York, England, United Kingdom
Simpson Associates
Knowledge is power, and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared … of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software … you’ll be the primary contact for ‘all things’ IT, so excellent stakeholder management experience is required. You will work with modern cloud technologies and systems, and you’ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth more »
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Information Technology Support Technician

Peterborough, England, United Kingdom
The ONE Group Ltd
IT Support Technician – Peterborough Type of employment: permanent Salary: £30,000-£40,000 Location: Peterborough (full-time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate … about helping people and offering them support to resolve their IT issues. Would you like to work as part of a small internal IT department where the workload is hugely varied? If so, this may very well be the opportunity for you’ve been waiting to find. … As you will have gathered by now we are currently recruiting for IT support technician to join one of our well-established Peterborough based clients. What are we looking for? experience working in an IT support role knowledge of operating system software, applications and hardware components more »
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IT Technical Support

Ashton-Under-Lyne, England, United Kingdom
Devonshire
Job Title: IT Business Analyst & Hardware Technician Location: Ashton-under-Lyne – fully office based Salary: £25,000pa Our client, a leading provider of business services and workplace solutions based in Ashton-under-Lyne is seeking an experienced IT Business Analyst & Hardware Technician to join their IT department. … As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 IT Support to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point of contact through to notification … of resolution. Main Duties: Manage the Service Desk telephone line during core business hours. Be the initial response for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge more »
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IT Support
10th Percentile
£21,250
25th Percentile
£25,000
Median
£28,724
75th Percentile
£35,000
90th Percentile
£42,500