Job Title: IT Operations and SupportManager (D365) Location: Andover Head Office with travel to European locations as appropriate Reporting To: Europe & Africa IT Director People Responsibility: IT Service Desk Team Who We Are Our French heart pulses through our international brand. With 100 years … make Le Creuset a great place to work, celebrating our rich diversity. Main Purpose of the Role You will be responsible for providing effective IT Service Operations, and leading the Service Desk Team. This is a key role within the IT Leadership Team and is responsible for managing … our business applications support, primarily D365 F&SCM, and integrations with other enterprise systems. Working alongside the IT Director and the Infrastructure & Endpoint Manager to maintain strong IT Service Management practises across the region to support business needs and ensure that target service levels are more »
ITSupportManager – City of London We are working with a prestigious Global Professional Services client as they look to engage an onsite ITSupportManager to work out of their London office. As part of a local IT Management team offering white … glove support to up to 1000 users, you will work with the ITSupportManager and another ITSupport Team lead to ensure that the onsite technology support team deliver an exceptional support experience to users. You will be part of a … wider global Technology Support team, but the role focuses on the specific needs of the London office users. This role has come about due to internal promotion. Our client has a genuine commitment to ongoing professional development, and this is proven in their retention rates, often due to internal more »
ITSupportManager Based in Stoke-on-Trent Salary up to £34,500 Hybrid role – minimum 2 days in office Some travel required to sites in Stoke About the client: My client is a Financial institution based in the West Midlands and have been helping members save … for their futures and own their own homes since the 1850s. They are now looking for an ITSupportManager to join them. The Benefits: 24 day holidays + Your birthday off + Life days off Staff mortgage and savings (once probation is passed) Private medical care … Medical money off (Optical, Dental etc) Pension The ITSupportManager role: Manage the IT Service desk including services requests, incidents and problems ensuring a timely resolution to agreed SLAs Responsible for all hardware support of Desktops, laptops, mobiles, printers and monitors and all other more »
this is a full time position, working 35 hrs/5 days, Monday to Friday. Main Duties You will be responsible for providing effective IT Service Operations and leading the Service Desk team. This is a key role within the IT Leadership Team and is responsible for managing … our business applications support, primarily D365 F&SCM, and integrations with other enterprise systems. Key Responsibilities Manage all aspects of IT Service Operations. Interact with business users, other departments within IT, and 3rd party vendors to provide appropriate service management solutions. Manage incident management lifecycle within the more »
We are seeking an experienced and dynamic ITManager, hands-on from 1st line to 3rd Line, experience in Network and Cyber Security. The ideal candidate will be responsible for overseeing the IT infrastructure of a small financial services company. There is a particular focus on Azure … the security is to the highest standards. This role demands a blend of technical expertise, strategic thinking, and leadership capabilities to manage and enhance IT operations effectively. You will be experienced in managing a small IT department and will be hands on. You will be required to train … up one additional support engineer to assist you in the day to day running and user support for IT in the company. This role requires 5 days on site. European language would be helpful. more »
ITManager - 3rd Line Support. £50K + Benefits Package. Onsite. Permanent. South West London. T6/MN/1026382. Onsite Working - Monday to Friday during Term time - flexibility to work from home, or reduced hours during the school holiday periods. Must be Eligible to work in the UK … The ITManager must have hands-on 3rd Line Support experience & Education Sector experience. Additional ITSupport is provided by an external MSP. The role will support 100 staff & 270 students. Technical Skills - Experience Required: ITManager/or/3rd Line … IT Engineer - Hands-on - ideally Education Sector experience. 3rd Line ITSupport experience - hands-on. Office 365 Administration. Windows 11/10. Support of End User Devices - iPhone, iPads, Android & Tablets. Apple, MAC - limited support required. MDM - Intune or similar MDM tool. Good knowledge & experience more »
Job Description We are currently seeking a Senior ITSupport Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience … to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role Lead large IT projects, including the design and deployment of … new IT systems and services Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Own projects, solutions, and key responsibilities within a larger business initiative Handle business-critical IT tasks and systems administration Research and evaluate emerging technologies more »
MCS Group are delighted to be working with a Top 10 NI Employer in their search for an IT Business SupportManager on a temporary basis. The successful candidate will sit as a someone with key responsibility in the Information Services Department. The Role: Responsible to build … and support a team to provide a single point of service for all organisation departments for the provision of ICT Goods and Services including new ICT services and Mobile Communications. Identify, plan and prepare budgets for systems projects based on business objectives and priorities of the organisation. Key responsibility … to ensure compliance with Financial Delegations and Procurement policies for all ICT expenditure across the organisation. Manage, motivate and develop the staff in the IT Business Services team, ensuring they have the skills, knowledge and tools to perform their roles effectively. What do I need to apply?: Minimum of more »
ITManager - 3rd Line Support. T6/MN/1026382. £50K + Benefits Package. Onsite. Permanent. South West London. 📍 Location - Onsite Working - Monday to Friday during Term time - flexibility to work from home, or reduced hours during the school holiday periods. Must be Eligible to work in the … UK. The ITManager must have hands-on 3rd Line Support experience & Education Sector experience. Additional ITSupport is provided by an external MSP. The role will support 100 staff & 270 students. Technical Skills - Experience Required: ITManager/or/3rd … Line IT Engineer - Hands-on - ideally Education Sector experience. 3rd Line ITSupport experience - hands-on. Office 365 Administration. Windows 11/10. Support of End User Devices - iPhone, iPads, Android & Tablets. Apple, MAC - limited support required. MDM - Intune or similar MDM tool. Good knowledge more »
Company Description Atlas Support provides tailored IT solutions for the educational sector, specialising in managed services, ITsupport, cloud solutions, cyber security, and hardware procurement. The company provides support in Kent and Greater London, offering comprehensive IT services designed to meet the unique needs … of schools and educational institutions. Role Description This is a full-time on-site role for a Schools ITSupport Helpdesk Manager at Atlas Support in Greater London. The Helpdesk Manager will be responsible for overseeing technical support operations, managing IT resources, troubleshooting … issues, and optimising IT operations to support the educational sector. This role is a fantastic opportunity for a motivated IT professional based in Kent to join a rapidly growing MSP that provides full service ITsupport to educational establishments in and around London. You will more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ITSupportManager Based in Stoke-on-Trent Salary up to £34,500 Hybrid role - minimum 2 days in office Some travel required to sites in Stoke About the client: My client is a UK Building Society based in the West Midlands and have been helping members … save for their futures and own their own homes since the 1850s. They are now looking for an ITSupportManager to join them. The Benefits: 24 day holidays + Your birthday off + Life days off Staff mortgage and savings (once probation is passed) Private medical … care Medical money off (Optical, Dental etc) Pension The ITSupportManager role: Manage the IT Service desk including services requests, incidents and problems ensuring a timely resolution to agreed SLAs Responsible for all hardware support of Desktops, laptops, mobiles, printers and monitors and all more »
East Midlands, United Kingdom Hybrid / WFH Options
Akkodis
IT Systems/SupportManager - £50K plus bonus - Hybird based in North Lincolnshire Are you looking to lead a very talented Team of system analysts within an enterprise-scale Office365 environment? If so, look no further! My client is a well-recognised brand and absolutely a leader … here is very fast, with a "fail fast" approach where they are always open to trying new things and explore better ways of working. It's a mega opportunity to join and make a difference and a busy time This role is heavily leadership and management focused where you … will oversee a team of System Analysts who work across second and third line support, driving automation across the business. They have around 8,000 users globally and they manage both on-premise and multi-cloud (AWS/Azure) environments and a cloud telephony platform. Your role will be more »
Andover, Hampshire, United Kingdom Hybrid / WFH Options
Proactive Appointments
IT Operations & SupportManager Onsite in Andover + Hybrid working Permanent up to £70,000pa My client are seeking an experienced and passionate IT Service Operations & SupportManager to join them on a permanent basis You will be responsible for providing effective IT Service Operations, and leading the Service Desk Team . This is a key role within the IT Leadership Team and is responsible for leading the Service Desk team to establish strong IT Service Management practises across the organisation. In addition to managing a team of L1-L3 … Service Desk Analysts, you will also manage all aspects of IT Service Operations To be considered, you should have: Extensive experience in IT Service Operations Management Demonstrable experience of team management responsibility Requires deep knowledge of Service Management standards including ITIL Requires knowledge of M365 technology Due to more »
ITSupport and Security Manager - Wilmslow 2-3 days a week - £50k-£60k dependent on experience - Dynamic Consumer Environment Are you passionate about leading IT and security in a fast-paced, consumer-focused environment? Do you have experience managing third-party IT suppliers while maintaining … top-notch security standards? Are you looking for a role where you can shape the future of IT security and service management? We are working with a thriving company that is committed to providing a high level of service to its customers and ensuring robust security across its IT … infrastructure. With a strong foundation and a growing customer base, the company offers a variety of opportunities for career development and progression within the IT and security space. The Role As the ITSupport and Security Manager, you will oversee IT systems and security across more »
IT Service SupportManager Bristol (once a week on-site) £48,000 - £54,000 Do you have experience of managing large ITsupport teams? Are you passionate about service transformation? An IT Service SupportManager is required to lead the a large … end user support function, providing 2nd line support across technologies including audio-visual, unified communications, and desktop services. The IT Service SupportManager position is key in driving change, building maturity, and ensuring high-quality IT service delivery across the organisation IT Service … SupportManager Experience required: Proven experience in leading large ITsupport functions. Strong technical knowledge across a range of IT disciplines. Strong ITIL ability with experience if service improvement and implementing best practices. Skills in defining and driving SLAs, KPIs, and other metrics to measure more »
YO26 6BL, Skelton, City of York, North Yorkshire, United Kingdom
Kingsley Consulting
ITSupportManager This role will see you undertake the following role, leading a team of 2 other ITSupport staff and provide support to various sectors of the business. Provide 2nd/3rd line technical support to end-users, resolving complex hardware … staff equipment. Manage devices through MDM. Regularly evaluate current systems and tools, identify needs for new systems and develop and implement efficient and secure IT solutions. Document and maintain accurate records of IT issues and their resolutions. Work closely with the team and other departments to troubleshoot and … resolve IT-related issues. Ensuring that support tickets are completed promptly and documented correctly Company :- Kingsley Consulting is supporting a UK-based training company seeking an experienced ITSupport Manager. The ideal candidate will be responsible for managing information technology support functions of the company more »
IT Systems/SupportManager - £50K plus bonus - North Lincolnshire Are you looking to lead a very talented Team of system analysts within an enterprise-scale Office365 environment? If so, look no further! My client is a well-recognised brand and absolutely a leader within what they … here is very fast, with a "fail fast" approach where they are always open to trying new things and explore better ways of working. It's a mega opportunity to join and make a difference and a busy time This role is heavily leadership and management focused where you … will oversee a team of System Analysts who work across second and third line support, driving automation across the business. They have around 8,000 users globally and they manage both on-premise and multi-cloud (AWS/Azure) environments and a cloud telephony platform. Your role will be more »