IT Support Manager Jobs

IT Support Manager
UK

The median IT Support Manager salary in the UK is £43,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
29 Apr 2024		 Same period 2023 Same period 2022
Rank 816 922 1095
Rank change year-on-year +106 +173 -251
Permanent jobs requiring an IT Support Manager 69 64 127
As % of all permanent jobs advertised in the UK 0.070% 0.062% 0.081%
As % of the Job Titles category 0.074% 0.067% 0.085%
Number of salaries quoted 63 57 106
10th Percentile £35,184 £31,000 £38,000
25th Percentile £38,750 £38,000 £46,250
Median annual salary (50th Percentile) £43,000 £55,000 £50,000
Median % change year-on-year -21.82% +10.00% +17.65%
75th Percentile £52,500 £61,250 £67,813
90th Percentile £57,500 £77,500 £70,000
UK excluding London median annual salary £42,500 £50,000 £47,500
% change year-on-year -15.00% +5.26% +16.56%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,044 95,188 149,713
% of permanent jobs with a recognized job title 94.61% 91.52% 96.08%
Number of salaries quoted 66,821 59,863 85,291
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,750 £60,000 £60,000
Median % change year-on-year -12.08% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

IT Support Manager
Job Vacancy Trend

Job postings that featured IT Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Manager in the UK

IT Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Manager.

Salary trend for IT Support Manager in the UK

IT Support Manager
Salary Histogram

Salary distribution for jobs citing IT Support Manager over the 6 months to 29 April 2024.

Salary histogram for IT Support Manager in the UK

IT Support Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the UK over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
England +110 60 £43,000 -20.74% 10
UK excluding London +8 46 £42,500 -15.00% 7
London +128 22 £45,000 -23.73% 4
North of England +41 20 £38,500 -27.36% 2
Work from Home +74 14 £38,500 -30.00% 2
North West - 14 £42,500 - 2
Midlands +20 7 £40,000 +21.21% 1
Scotland -46 7 £45,000 - 1
South East +8 6 £50,000 -9.09% 2
Yorkshire +90 4 £32,500 -54.39%
South West -18 4 £47,500 -11.21%
East Midlands - 4 £43,999 -
West Midlands +32 3 £40,000 +21.21% 1
North East -7 2 £36,128 -24.12%
Wales +11 1 £55,000 -24.14%
East of England +1 1 £50,000 +53.85% 1

IT Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 29 April 2024, IT Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Manager in the job title.

1 33 (47.83%) Microsoft
2 30 (43.48%) Service Delivery
3 21 (30.43%) ITSM
4 20 (28.99%) Service Management
5 19 (27.54%) Azure
6 18 (26.09%) Collaborative Working
7 17 (24.64%) Microsoft 365
7 17 (24.64%) Project Delivery
8 16 (23.19%) Social Skills
9 15 (21.74%) Active Directory
9 15 (21.74%) ITIL
10 14 (20.29%) Project Management
11 13 (18.84%) Customer Service
12 11 (15.94%) Power Platform
12 11 (15.94%) Windows
12 11 (15.94%) Microsoft Intune
12 11 (15.94%) Problem-Solving
13 9 (13.04%) IT Strategy
14 8 (11.59%) Firewall
14 8 (11.59%) Finance
15 7 (10.14%) Technical Leadership
15 7 (10.14%) Mentoring
16 6 (8.70%) Process Improvement
16 6 (8.70%) Analytical Skills
16 6 (8.70%) QMS
16 6 (8.70%) ERP
16 6 (8.70%) PowerApps
16 6 (8.70%) Public Sector
17 5 (7.25%) Microsoft Excel
17 5 (7.25%) SQL

IT Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.80%) SharePoint
Applications
1 5 (7.25%) Microsoft Excel
2 4 (5.80%) Microsoft Office
Business Applications
1 1 (1.45%) Epicor Tropos
Cloud Services
1 19 (27.54%) Azure
2 17 (24.64%) Microsoft 365
3 11 (15.94%) Power Platform
4 6 (8.70%) PowerApps
5 2 (2.90%) Entra ID
6 1 (1.45%) AWS
6 1 (1.45%) SaaS
Communications & Networking
1 8 (11.59%) Firewall
2 3 (4.35%) LAN
2 3 (4.35%) WAN
3 2 (2.90%) VPN
4 1 (1.45%) DHCP
4 1 (1.45%) DNS
4 1 (1.45%) Internet
Database & Business Intelligence
1 5 (7.25%) Power BI
1 5 (7.25%) SQL Server
2 1 (1.45%) SQL Server Reporting Services
Development Applications
1 4 (5.80%) JIRA
General
1 16 (23.19%) Social Skills
2 8 (11.59%) Finance
3 6 (8.70%) Analytical Skills
3 6 (8.70%) Public Sector
4 4 (5.80%) Electronics
5 2 (2.90%) Organisational Skills
6 1 (1.45%) Financial Institution
6 1 (1.45%) Law
6 1 (1.45%) Legal
6 1 (1.45%) Marketing
6 1 (1.45%) Retail
6 1 (1.45%) Telecoms
Miscellaneous
1 4 (5.80%) IPTV
2 2 (2.90%) Driving Licence
2 2 (2.90%) Onboarding
Operating Systems
1 11 (15.94%) Windows
2 3 (4.35%) Windows Server
3 2 (2.90%) Linux
3 2 (2.90%) Mac OS
Processes & Methodologies
1 30 (43.48%) Service Delivery
2 21 (30.43%) ITSM
3 20 (28.99%) Service Management
4 18 (26.09%) Collaborative Working
5 17 (24.64%) Project Delivery
6 15 (21.74%) ITIL
7 14 (20.29%) Project Management
8 13 (18.84%) Customer Service
9 11 (15.94%) Problem-Solving
10 9 (13.04%) IT Strategy
11 7 (10.14%) Mentoring
11 7 (10.14%) Technical Leadership
12 6 (8.70%) ERP
12 6 (8.70%) Process Improvement
12 6 (8.70%) QMS
13 5 (7.25%) Coaching
14 4 (5.80%) Asset Management
14 4 (5.80%) Business Intelligence
14 4 (5.80%) Cybersecurity
14 4 (5.80%) Performance Tuning
Programming Languages
1 5 (7.25%) SQL
2 4 (5.80%) T-SQL
3 1 (1.45%) Bash
3 1 (1.45%) C#
3 1 (1.45%) PowerShell
Qualifications
1 4 (5.80%) Degree
1 4 (5.80%) MCP
1 4 (5.80%) MCSE
1 4 (5.80%) Microsoft Certification
2 3 (4.35%) ITIL Certification
3 1 (1.45%) Azure Certification
Quality Assurance & Compliance
1 2 (2.90%) GDPR
1 2 (2.90%) QA
1 2 (2.90%) SLA
2 1 (1.45%) ISO/IEC 27001
System Software
1 15 (21.74%) Active Directory
Systems Management
1 11 (15.94%) Microsoft Intune
2 1 (1.45%) SCCM
Vendors
1 33 (47.83%) Microsoft
2 2 (2.90%) Meraki
3 1 (1.45%) Aderant
3 1 (1.45%) Epicor
3 1 (1.45%) Fortinet
3 1 (1.45%) iManage
3 1 (1.45%) Intapp