York, England, United Kingdom Hybrid / WFH Options
Candour Solutions
Infrastructure SupportAnalyst – York (outskirts – hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure SupportAnalyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … the recent project work they’ve won. Curious? Then read on….. So firstly the key technical skills: · Demonstrable experience in an IT infrastructure support or similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting … occur. · Implement IT equipment and services, working with various teams within the organization. · Create, maintain and improve technical documentation. · Provide day-to-day IT support to the business were required. · Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If you’re looking to find more »
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * *Salary up to £45,000* Are you a dynamic and driven individual with a passion for technology and problem-solving … We're on the lookout for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
IT SupportAnalyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in IT Support! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role (limited public transport … to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related issues. Ideally you will have a real passion to work in IT, particularly supporting end users - since there is excellent … re interested in finding out more, please apply and your application will be reviewed by the Technology Recruitment team at Investigo! Entry Level IT SupportAnalyst - Derby more »
Desktop SupportAnalyst - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a Desktop SupportAnalyst to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) This is an excellent opportunity to join a leading organisation to grow, develop more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
2nd Line IT Support Engineer/Desktop SupportAnalyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts … to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
We are looking for a 2nd Line Service SupportAnalyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible … a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service SupportAnalyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »
IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the IT support/estate for the Bristol office. This … active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have to be onsite 5 days a week, with the … as the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. IT support/"go to for IT" in the Bristol office. Supporting the group IT Infrastructure, support, networks, hardware. Day to day management of internal more »
IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the IT support/estate for the Bristol office. This … active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have to be onsite 5 days a week, with the … as the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. IT support/"go to for IT" in the Bristol office. Supporting the group IT Infrastructure, support, networks, hardware. Day to day management of internal more »
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
Summary: The ESI Litigation SupportAnalyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation SupportAnalyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Ashdown Group
you will have previous experience with a CRM systemsupporting a large number of internal users across Sales & Marketing. The ideal candidate willhave solid CRM support experience, and be familiar with customer journeys, 'Best Practice' policies, user training,& automation workflows. As a CRM supportanalyst/CRM super … role is based in Northampton and is paying up to £32,000 + bonus (circa 10% discretionary). If you are an experienced CRM supportanalyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately. more »
Desktop supportAnalyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new employees … and provision of hardware and software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop IT support Understanding of Active Directory (including Administration) Office 365 (including user Admin) IT support (including Networking TCP/IP, DHCP/DNS) Beneficial Experience … with setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all levels. There are more »
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
SR2
IT SupportAnalyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve … step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT … Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Service Desk Lead with preparing management information and reports. Handle software more »
Role : Desktop SupportAnalyst Location : Central London – fully office-based Salary : £35,000-40,000, with additional benefits Job Role : Providing IT Support to all offices; 1st Line Support We have a great opportunity with a family office business to join their IT team and provide … desktop support to all their users and properties. You’ll be part of a small IT team, so will have the opportunity to expand on your IT support and networking knowledge. Job description : Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop … applications and respond to and resolve any issues. Support for internet services and associated Wi-Fi networks. Hardware specifications, equipment testing and procurement. Managing hardware warranty and support calls. PC and printer troubleshooting. Configuration and deployment of desktops/laptops to end users. Setting up and managing user more »
Cambridgeshire and Peterborough NHS Foundation Trust
Job summary We are currently looking to recruit an enthusiastic, passionate and highly motivated Clinical Systems SupportAnalyst to join our Clinical Systems Team in supporting the Trusts core clinical systems and electronic patient records. The ideal candidate will have a strong team work ethic and sense of … accountability, accompanied by an ability to manage priorities and ability to support a number of short, medium & long term projects. As a member of the Clinical Systems Team, this challenging and rewarding role will include providing support to clinicians, managers and other colleagues on the most effective and … and development, assist in the provision of a clinical systems help-desk function and undertaking training activities. In return we will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage more »
to the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth … plans. Creating Meaningful Moments that do good for people, and our planet. We are currently looking for a Business Applications SupportAnalyst To be the support and process specialist for business application solutions at MM Flowers. Handle support issues raised by users regarding ERP, Reporting Tools … and other business applications. Support the wider digital business (DotCom). Support local IT technical issues in line with other members of the Support Team Provide regular updates to the business leadership team. End user training. What you can already do Understanding of ERP in FMCG/ more »
Helpdesk SupportAnalyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. … as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. unresolved calls to appropriate support team member. incident resolutions and maintain logs of the issues handled or escalated. with vendor support contacts to resolve technical … effectiveness of the help desk. The right person will have a good mix of: minimum of 2 years' experience in a helpdesk or technical support role. track record in supporting customers/clients effectively. problem-solving skills and a strong customer-oriented focus. proactive approach to preventing and resolving more »
SW1X, Belgrave Square, Greater London, United Kingdom
Gordon Yates Recruitment Consultancy
IT SupportAnalyst We are currently working closely with our client to recruit an IT Support Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and Greater London. What will you be doing? You will be providing … first line IT support across all business offices. Key Duties: Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Hardware specification, testing and procurement. Hardware repair and maintenance. PC and Printer troubleshooting Configuring and deployment more »
3rd Line Analyst | Support | Engineer | Intune Role: 3rd line Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rd Line Analyst is required on a permanent basis to help support with tickets and work on exciting projects. With clients such as Coca Cola, Google … to work for one of the fastest growing companies in their field and work with the latest technology. If you are a 2nd line analyst looking for that next step in your career then please don't hesitate to apply as well! If this role is of interest, please more »
Helpdesk SupportAnalyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with vendor support … of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support role. Proven track record in supporting customers/clients effectively. Excellent problem-solving skills and a strong customer-oriented focus. A proactive approach to more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! An exciting opportunity has arisen foran Application SupportAnalyst to play a key role in the support of new and existing software … applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the Speedy application portfolio and work as part of the team responsible for … the ongoing maintenance & support for all parts of the business Act as a support point of contact for users company wide and play a key role in driving changes to improve business processes through ongoing systems review To identify areas of improvement within the system and its use more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
We are currently recruiting for a Technical SupportAnalyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »
We are looking for a friendly and enthusiastic Application SupportAnalyst to join our support team during an exciting period of growth. This is a challenging and varied role supporting our global client base including some of the largest organisations in the world. We pride ourselves on … building excellent working relationships with our clients and want every client to be an advocate for our software. You will work closely with our Support Manager, customers, colleagues, and partners to maintain the high standards of support our clients have come to expect. If you have a flare … fast learner, this is a fantastic opportunity to join a growing and talented team. Your responsibilities will include: Responding to customer queries through our support portal Collaborating with our internal Development and Consultancy teams Championing customer priorities and driving incidents to closure Producing high-quality documentation and knowledge base more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Harding Retail
Are you a proven Application Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a … great opportunity to really make a difference? If so, the newly created Application SupportAnalyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You … will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the Harding+ business strategy. The focus area for this role is our ERP System (Microsoft Dynamics Business more »