126 to 150 of 215 Permanent Support Analyst Jobs in the UK

Are you a proven Application Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a … great opportunity to really make a difference? If so, the newly created Application Support Analyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You … will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the Harding+ business strategy. The focus area for this role is our ERP System (Microsoft Dynamics Business more »

Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on our … Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »

Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on our … Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »

IT Support Analyst Based in Castle Donington, £51k per annum plus £5,000 shift allowance 42 hours a week (0600-1800-0600) (24x7 operation) Where IT meets Warehouse distribution and automation . This is a vital role where you will be ensuring the smooth running of the automated … and Windows operating systems, SQL Databases In the nice to have section it would be great if you had some experience in software application support, logistics, high-volume manufacturing, or transportation environment and knowledge of programming languages (Java, Python, PL/SQL, C++), WMS, WCS, networking, and server infrastructure. more »

Title System Support Analyst Salary: £35k-£41k doe Hours: 37.5 per week/Monday-Friday/Remote (Attendance in the office 1 x per week) Job Type: FTC – 12 months Location: Northampton Head Office The Role The purpose of this role is to support the Business and … being used by the business, and how they can be improved going forward. You will need to liaise with various stakeholders to manage and support any system changes, releases, issues, or updates. The work is going to be varied, it gives someone the opportunity to not only contribute to … the last 17 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2023. Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support more »

At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge … colleagues, where openness is encouraged and a can-do attitude is the norm. Job Description We are seeking a highly skilled and motivated Application Support Analyst to join our dynamic global team. The successful candidate will be responsible for providing Level2 technical support and troubleshooting assistance to … and more. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. Key responsibilities: Provide second-level technical support of business-critical applications to internal customers and end-users Triaging, prioritising and resolving issues promptly and effectively to minimize downtime and disruptions. End more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT Support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud technologies as … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud technologies as … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »

IT/Application Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following more »

various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products. Reporting to the Application Support Team Lead, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora … Symphony, Planlogic EoS, credit cube and Datagenic. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where … possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and more »

IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the IT support/estate for the Bristol office. This more »

IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the IT support/estate for the Bristol office. This more »

and now operates on a national scale. They are dedicated to helping businesses streamline their operations through cutting-edge, user-friendly software solutions. Software Support Analyst Shipley/Onsite £30,000 - £35,000 Day-to-Day: 2nd Line software support Supporting the internal technical applications Support development/deployment of the business applications Support ongoing and new projects within the Software Support team Product installations Data conversions Tech Requirements: You must be experienced in supporting technical applications. Windows Server Networking troubleshooting VMWare Company Benefits: A total of 28 days of paid annual leave. more »

Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around … of yourself, achieve growth in your career whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for … service. Ensuring support calls are managed in accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customer service throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated more »

1st/2nd Line Support Analyst x 3 - All Levels - MPS - New Roles! £25,000 - £38,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 1st/2nd Line Support Analysts due to continued growth. Suitable candidates … of working with an MPS environment Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. more »

Job summary Are you a First Line Support Desk Analyst with good knowledge of MS Office 10 and 365? Would you like a hybrid working arrangement working from home as well as the office? We are looking for a Support Desk Analyst to join our IT … team at BPAS to provide first line IT support for all BPAS users and to maintain systems and processes to contribute to the day-to-day running of I.T. Services. You will work 2 days a week in the office and 3 days at home - and then be flexible … also looking for: Qualified to the equivalent of an HNC/HND standard of education or 1 years experience Experience providing user-facing IT support in IT Good general knowledge of IT arrangements in a workplace Experience of MS-Windows 10 and Office 365 and other established technologies. Main more »

we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT … Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows … basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support more »

an ITIL framework supporting and managing change of our Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an IT Support Analyst who will provide on-site IT services at Bigham's London office (remote IT support cover for Quarry Wells when required … calls, logged calls & emails via our cloud-based ticketing system. The role-holder will also be a key member in delivering this great IT support service to Bighams & ByRuby. You will be a key resource in supporting the team with the management of our 500 Microsoft 365 In-Tune … connected devices which include laptops, desktops, mobile phones and tablets. Our aim is to provide world class IT Service and support for the business and you, and the team will enable this. You will also be responsible for reducing logged calls via problem management. You will need to identify more »

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the … customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a top management function and it’s an … excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within ticketing system. Own incidents/service requests or more »

Job Title: IT Support Analyst Location: NW10 (Park Royal) Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain more »

Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »

IT Support Analyst x 3 - All Levels - SQL/Linux - Swindon - New £25,000 - £38,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the more »

legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »

Position Title: Technical Support Analyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. … issues to ensure the customer remains satisfied Act as customer advocate to Product Management and Development Gain and maintain current knowledge of Aprimo’s Support Policies and Procedures Contribute to the advancement of Team Aprimo’s goals Contribute to the improvement and development of Knowledge documentation Prepare for scheduled … with client-server or web-based applications Familiarity with REST and JSON Knowledge of HTML Routing concepts External customer-facing experience in a software support environment APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both more »