Ashford, England, United Kingdom Hybrid / WFH Options
Brakes
Job Description Sysco are currently recruiting for an EUC SupportAnalyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC SupportAnalyst it is your responsibility to provide both onsite and remote … 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for … travel around the London/South offices and travel expenses will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk more »
Solution SupportAnalyst Permanent Manchester: £36,500- £40,400 Hybrid Purpose The purpose of the Solution SupportAnalyst role is to provide efficient and timely organisational and support for the Enterprise Technology department. To take ownership for processes, departmental reporting including analysing and driving improvements … subject matter expert for Enterprise Technology working collaboratively with suppliers, technical and business colleagues. The post holder will be expected to work independently to support the Head of Service Delivery and their peers, by analysing and maintaining data for further analysis through regular reporting and control logs while also more »
IT SupportAnalyst Guildford - 100% Onsite - Please do not apply if you aren't able to work onsite 5 days a week Our client is looking for an experienced IT supportanalyst with a background in working in professional services to provide support for their more »
macOS and Windows IT SupportAnalyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through … plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT SupportAnalyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »
Maximo SupportAnalyst We have an excellent opportunity for a highly motivated and skilled Maximo SupportAnalyst to join us on a remote working basis for an initial period of 6 months to support a Maximo Upgrade project (7.6 to MAS8 environment). You’ll … be an experienced Maximo Support specialist and will provide 2nd line support for a Maximo 7.6 environment, undertake application configuration and testing, data loading, release management and stakeholder management. If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work more »
Guidewire Application SupportAnalyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application SupportAnalyst to join their Application Support team. They are going through an IT transformation and have recently added Guidewire to their estate of … applications and are in need of a specialist to support the integration. You will come from a London Markets insurance background where you have supported the specialty insurance Guidewire application. Your experience in other specialty insurance applications such as eclipse or is also helpful. You will be customer facing more »
Service Desk SupportAnalyst - 5 days on site We are looking for an experienced and talented Service Desk SupportAnalyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for … handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering … service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the more »
Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an IT SupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible for … 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an IT SupportAnalyst Experience with Microsoft Products including Windows and Microsoft 365. Ideally, experience with more »
Are you an IT SupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT SupportAnalyst Experience with Microsoft Products including Windows and Microsoft 365. more »
Application SupportAnalyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled SupportAnalyst to join their team. You will ensure all Incidents and Service requests logged and more »
BA2, Bath, Bath and North East Somerset, Somerset, United Kingdom
Jiyu Consulting Ltd
2nd Line SupportAnalyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2nd line support analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor incoming Tickets via the support Portal and those raise via … environment, in-line with SLAs and KPIs Comfortable in analsysing workload with managers Being happy with onsite work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2nd Line SupportAnalyst - Bath more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
La Fosse
pride themselves on being at the forefront of technology. Reporting to the head of service desk, you will be providing 1st and 2nd line support to all EU and APAC regions. Location: Hammersmith (Hybrid) Salary: up to £35,000 + benefits Your role as supportanalyst Function … as the primary point of contact and coordinate activities with the engineering teams to provide support. Support Windows 10 and MacOS operating systems Support iOS, Android devices. Deploy software packages via SCCM or JAMF to all devices in conjunction with desktop admin team. Ideally as supportanalyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user accounts. Exceptional verbal and more »
Executive/VIP SupportAnalyst Milton Keynes - Onsite minimum 2 days a week 3 month contract Inside of IR35 £250 MAX My client, a large Bank, is looking for a IT SupportAnalyst who has extensive experience with Executive and VIP Support. Executive Support provides … a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential directors and executives in the bank, including the CEO, Chairman and Executive Committee, resolving all the Executives IT needs, in a fast and efficient manner, whilst always maintaining calm and in control. more »
Technology SupportAnalyst 6 month contract and German speaking is essentia l We are a worldwide professional services and are looking for a Technology SupportAnalyst to join our tea m. Basic IT systems experie nceSystem specific training provi ded6 month contact, with potential to turn more »
1st Line/Application SupportAnalyst - Manchester - £38K Here at Venchr, we are looking for an Application SupportAnalyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »
Swadlincote, Derbyshire, East Midlands, United Kingdom
Pertemps Burton Commercial
Pertemps are looking for a dynamicSales SupportAnalyst to join our successful client based in Swadlincote on a full time permanent basis to support the Sales team. The Sales SupportAnalyst will be responsible for gathering, analysing, and interpreting data to support the organisation. more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Mobilus Limited
is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1 st Line Retail SupportAnalyst to join their expanding Helpdesk team. The main purpose of the role is to provide excellent technical support, customer service and … advice on all in-store technology related issues. In this exciting role, the IT SupportAnalyst will provide technical support to European and UK clients, DA, Field Consultants and store staff via phone or email as a first point of contact, whilst following SLAs and escalating complex … Keeping up to date with information on new promotions, technology changes, ongoing major incidents, and software updates. Escalating trending issues reported to the technical support desk during calls to senior team members and the Senior Technical Lead. The ideal candidate will have experience of working in a busy retail more »
CH5, Garden City, County of Flintshire, Clwyd, United Kingdom
Proactive Personnel Ltd
Proactive Personnel are working with a well-established manufacturing business to recruit for a Senior IT SupportAnalyst to join their International Infrastructure Services team on a full time, permanent basis. The Senior IT SupportAnalyst will be responsible for overseeing a wide variety of analytical … and technical assignments offering both IT operational support to users across the business and also working on projects. Duties: Analyse complex technical systems to identify areas for improvement and optimisation & developing strategies to enhance system functionality and performance. Providing day to day IT support for existing infrastructure services … users. Working on projects leading to the development and deployment of new infrastructure services or EOL activities. Travel across sites to offer on-site support when required. Working closely with the IT Manager to offer support to the team. Requirements: 5 years working within a similar role, ideally more »
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT SupportAnalyst to be the first point of contact for users. As the IT SupportAnalyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You … be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email more »
Wolverhampton, West Midlands (County), United Kingdom
Ansaldo Nuclear Limited
meet the eligibility to gain Security Clearance. Further information on the eligibility criteria for Security Clearance on the United Kingdom Security Vetting website. IT SupportAnalyst - Role Purpose This is a fantastic opportunity for an IT Support Analyst. Working with the latest technologies, we offer the opportunity … team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing support for all IT systems and services for all UK staff, spread currently over two sites (Wolverhampton and Risley). The IT supportanalyst … the business, professionalism and attention to detail are key skills for the role. Key Activities/Decision Areas Act as the first-line of support for all IT issues and queries Maintain the knowledge, experience and expertise in order to ensure excellent customer service Capable of troubleshooting the full more »
3rd line IT SupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT SupportAnalyst … d be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
JOB TITLE: D365 CRM SupportAnalyst Type: Permanent Nature: Remote Job Purpose: We are looking for an experienced Microsoft Dynamics CRM SupportAnalyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. … This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »
West Midlands, United Kingdom Hybrid / WFH Options
Nigel Frank International
MS Dynamics (D365 CE/Power Platform) - SupportAnalyst - Salary up to £50,000 (plus package) - MS Partner - Fully remote A market leader in innovation and digital technology is growing their Dynamics team ahead of an exciting pipeline of projects. As a D365 SupportAnalyst, you … will work the latest technologies deliver to application support services to customers (including break/fix support, system changes/improvements, system administration, and consultancy/training). You'll join a team of smart, engaging customer-centric rofessionals, and you'll continue your professional development in an more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »