Permanent Support Manager Jobs in the UK

26 to 50 of 56 Permanent Support Manager Jobs in the UK

Digital Product Support Manager

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
Haven
Digital Product Support Manager Location: Hybrid (Hemel Hempstead based with a 50% Office/50% Remote working arrangement) Competitive Salary/Bonus/Bens About the Role We are looking for a Digital Product Support Manager to strengthen our Digital Operations team who provide the vital … triage and fix for a range of digital products and services across Haven. As a Digital Product Support Manager, you will be pivotal in safeguarding the integrity of our digital product and technology offerings. You'll lead a dedicated remote-first, multidisciplinary Product Support Team to ensure … robust support mechanisms are continuously developed. This role requires a dynamic leader who is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your more »
Posted:

Subject Support Manager - English

Manchester, England, United Kingdom
AQA
Subject Support Manager - English Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you, recently taught the GCSE and/or A Level syllabus in either English Language and Literature? Available due to increased investment by … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for English and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better support for all our customers. You will more »
Posted:

Senior Digital Support Manager

Burton Upon Trent, England, United Kingdom
Hydrogen Group
Our major retail client is seeking a new Senior Digital Support Manager to join their new Digital Centre of Excellence team. Burton Upon Trent - 2/3 Days a week Job Description: As the Senior Digital Support Manager, you will be responsible for leading a team … in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performance management, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management, and … strategy for the client's digital technologies, covering service levels, incident prioritization, resolution times, major incident management, and more. Translating the service strategy into support contracts with partners. Monitoring, reporting, and governing service levels to ensure compliance and quality standards. Ensuring 24/7 support for critical systems more »
Posted:

Technical Support Manager

United Kingdom
Propel
Technical Support Manager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a Technical Support Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical … Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team covering … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Support more »
Posted:

Technical Product Support Manager

United Kingdom
Resolve Systems
leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technical support analysts and engineers. As the technical leader of this team, you will be vital … to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The ideal candidate will balance technical … expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level support cases, demonstrating problem-solving more »
Posted:

Operations Support Manager

Biggleswade, England, United Kingdom
Noatum Logistics
access to logistics professionals worldwide. An exciting opportunity has become available for a motivated and enthusiastic individual to join the Biggleswade DC as Operations Support Manager. Job Purpose: To take full responsibility of all operational support functions, including both stock integrity and administration. Develop and maintain SOP’s … the clients stock integrity and provide regular reports through detailed analysis ensuring any stock losses and potential financial exposure is escalated to the General Manager and Operations Director. Through the administrative team manage the inbound processes from appointments to vehicle departures, owning the wholesale planning, prioritisation and customer relationship … escalating, issues which may constitute a failure on the part of The Company to meet its contractual or other obligations, to the Site General Manager in a timely and professional manner, 15. Manage stock at risk, stock reconciliation, stock order files and purchase order discrepancies 16. Maintain Quality standards more »
Posted:

Technical Support Manager

United Kingdom
Loftware
We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical Support Manager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified candidates are … experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the … pride in customer-facing work. You set the tone, energy and professionalism for your team through leading by example. Position reports to: Director, Technical Support, Global Position requires you to manage other employees: yes Responsibilities: Lead a team of Technical Support Engineers who work with our customers to more »
Posted:

Subject Support Manager - Maths and Computer Science

Milton Keynes, Buckinghamshire, United Kingdom
Confidential
x Subject Support Managers - STEM (Maths and Computer Science) Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Mathematics and Computer Science? We have more »
Posted:

Subject Support Manager - Maths and Computer Science

Milton Keynes, England, United Kingdom
AQA
x Subject Support Managers - STEM (Maths and Computer Science) Do you have the skills to fill this role Read the complete details below, and make your application today. Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have more »
Posted:

IT Application Support Manager

Liverpool, Merseyside, North West, United Kingdom
Set2Recruit
IT Application Support Manager Permanent/Liverpool Hybrid/IT ? The most exciting parts 3 days in office, 2 days at home ?? Youll have great benefits, have a 5% contribution pension plan and generous holiday allowance. This is a unique opportunity for someone who wants to become an … IT Application Support Manager. ?? Our client offers lots of possibility to grow Great teammates & work environment ?? They offer flexibility and work Monday Friday. The incredible chance to work with talented colleagues more »
Employment Type: Permanent
Salary: £70,000
Posted:

Technical Support Manager

Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Technical manager (construction/building surveying) East Midlands £49'000- Car Allowance + Excellent pension + Hybrid working + Great work life balance + 44 days holiday Are you currently in a technical role within the construction industry such as building surveyor, asset management or construction project manager … members of the team by looking at commercial opportunities. The ideal candidate will have worked in the construction environment as a building survey, asset manager or construction project management and have worked within the public sector or housing associations. This is a brilliant role for someone to work in more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Customer Technical Support Manager

United Kingdom
UNITED CAPS
For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK … process and machines, Find solutions to adapt our products to our customers technical constraints, Implement if necessary and follow up their production changes, Provide support to our local sales team and R&D department , Take part of the plant quality improvement, Take an active part of new products launching more »
Posted:

Application Support Manager

Blackwell, England, United Kingdom
LineView Solutions
About the Role: We are seeking a driven and experienced Applications Support Manager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applications support function including Owner of the Incident, Request, Change and … levels of performance. Proactively identifying customer service improvement activities to increase customer satisfaction and business efficiencies. Responsibilities: • Lead and manage a team of application support specialists, offer technical advice, provide coaching, mentorship, and performance management. • Develop, implement, and maintain policies and procedures for application support services. • Overall ownership … for our customers. • Work with the QA, Development, Implementation and Project teams on a daily basis to contribute to the overall LineView improvement strategy. • Support Projects and Professional Services to deliver successfully to our customers. • Maintain a strong understanding of our application portfolio and stay abreast of industry best more »
Posted:

ICT Supplier Support Manager

Birmingham, England, United Kingdom
Gleeson Recruitment Group
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »
Posted:

Support Team Manager - Complex Needs

Strensall, England, United Kingdom
Brook Street UK
Support Team Leader/Service Manager Learning Disabilities & Autism York, YO32 United Kingdom Salary: £28'000 - £32'000 40 hours per week This is a 5 bed service for adults with Learning Disabilities, Autism and Complex Needs, Mobility Issue, Deaf and Blind. In conjunction with a leading provider … of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team … Leader, you will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development more »
Posted:

Support Manager

Derbyshire, England, United Kingdom
Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »
Posted:

Client Support Team Manager

Manchester Area, United Kingdom
Blink
Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »
Posted:

Support Delivery Manager

Oxfordshire, England, United Kingdom
Hybrid / WFH Options
Humand Talent
developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »
Posted:

Technical Support & Training Manager

Coventry, West Midlands, United Kingdom
Brook Street UK
Fantastic opportunity to join a well-established company in Coventry as an External Technical Support and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service proposition … offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. The type of products and business this is, is a leading provider of smoke, heat and carbon monoxide detectors to the retail … bonus on top Monday to Friday 9 - 5.30 Must be able to drive and have own car Main Duties; o Develop and implement field support and training strategies, policies, and procedures to meet organisational goals and objectives. o Using a variety of training and troubleshooting techniques ensuring the customer more »
Employment Type: Permanent
Salary: £45,000
Posted:

Support Services Manager

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Niyaa People Ltd
Job Opportunity : Support Services Manager Location : Nottinghamshire. Type: Full-Time Salary: £36,000-£41,000 Role Overview: Join our Clients dynamic team to enhance the lives of those using our services. You will lead and manage homelessness and mental health support services, including a mental health helpline … equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including property maintenance and tenant support. Lead, develop, and support a diverse staff team. Ensure compliance with operational policies and quality standards. Requirements: 3+ years of experience managing services and teams in a housing … or support setting. Strong partnership and networking skills. Excellent communication, leadership, and administrative skills. Commitment to equality, diversity, and trauma-informed care. Flexibility to work various hours and travel between sites. Full UK driving licence and access to a vehicle. Apply to make a real impact in your community more »
Employment Type: Permanent
Salary: £40,000
Posted:

Global IT Support Manager - Sheffield/Hybrid £60k

Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Akkodis
the ideal IT Management role for you! This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression. Their … for instance, but you'll still be part of a forward-thinking environment which continually invests in technology. I'm looking for an IT Manager who knows exactly how to motivate, inspire and get the very best out of their people. This is a brand new role created in … supporting all flavours of Linux, Windows, PC, Mac, Networking (Palo Alto), Configuration Management, Microsoft Teams and Voice. Your team are responsible for product-based support for various market leading enterprise applications that are utilised globally! Your team consists of 9 incredibly talented and capable Engineers (spanning the US and more »
Employment Type: Permanent
Salary: £50000 - £60000/annum
Posted:

Network Support Manager

Cardiff, United Kingdom
Hybrid / WFH Options
Public Health Wales
for continuous improvement and transformational change across a range of our services and approaches and the role of the Strategic Clinical Network is to support this at national, regional and local levels. Main duties of the job Working closely with the Network Manager and National Network Clinical Lead … the Network Support Manager will be responsible for a wide range of duties aimed at ensuring the success and effectiveness of the clinical network. Main duties include: To identify and understand the needs of stakeholders, and provide sound judgement and diplomatic skills, keeping them informed of progress against … and managing any ongoing actions. To manage risks to the work plans and develop contingency plans as and when necessary. To provide line management support to any administrative support staff aligned to the Network. To provide verbal and written reports as requested by NHS Wales Executive, Networks and more »
Employment Type: Permanent
Salary: £44398.00 - £50807.00 a year
Posted:

Digital Support Manager

Derby, Derbyshire, Branston, United Kingdom
Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »
Employment Type: Permanent
Salary: £65000 - £75000/annum Hybrid , Car/Allowance, Bonus
Posted:

Support Team Manager - Complex Needs

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Brook Street UK
Support Team Leader/Service Manager Learning Disabilities & Autism Harrogate, HG1, United Kingdom Salary: £30'000 - £34'000 40 hours per week This is a brand new 9 bed service for adults with Learning Disabilities, Autism and Complex Needs In conjunction with a leading provider of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team Leader, you … will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals more »
Employment Type: Permanent
Salary: £30,000
Posted:

Support Team Manager - Complex Needs

York, North Yorkshire, Yorkshire, United Kingdom
Brook Street UK
Support Team Leader/Service Manager Learning Disabilities & Autism York, YO32 United Kingdom Salary: £28'000 - £32'000 40 hours per week This is a 5 bed service for adults with Learning Disabilities, Autism and Complex Needs, Mobility Issue, Deaf and Blind. In conjunction with a leading provider … of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team … Leader, you will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development more »
Employment Type: Permanent
Salary: £30,000
Posted:
Support Manager
10th Percentile
£31,080
25th Percentile
£41,250
Median
£50,000
75th Percentile
£60,000
90th Percentile
£78,750