Onsite DesktopSupport Engineer! Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite DesktopSupport Engineer to join a dynamic team and … play a pivotal role in ensuring business operations run smoothly. As an Onsite DesktopSupport Engineer, you'll be working closely with various IT delivery teams to meet both current and future business requirements. Key Responsibilities for the DesktopSupport Engineer: Provide onsite end-user support, acting as a liaison between technical and non-technical staff. Deliver basic training on computer operation and management when necessary. Maintain desktop standards, knowledge base, and system documentation. Serve as an escalation point of contact for service downtime, ensuring clear and effective communication. Package, test, and deploy system more »
DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We’re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We’re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupport Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client … location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery more »
hemel hempstead, east anglia, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupport Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client … location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery more »
Job Title: DesktopSupport Duration : 01/07/2024 - 27/09/2024 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Clearance Job Description: We are seeking a dedicated and DesktopSupport Engineer to join our team in Edinburgh. The successful … candidate will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktopsupport to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations … keyboards, mice), and mobile devices (Samsung and iPhone). Manage and support Windows 10/11 environments, MS Outlook, and Office 2016. Perform software installation, configuration, and application support. Handle cabling and patching tasks. Maintain a good knowledge of iPhone and Samsung phone support. Video Conferencing and Telephony Supportmore »
DesktopSupport Edinburgh - Fountainbridge area £135 per day Inside IR35 3 month contract initially Start/End dates: 01/07/2024 to 27/09/2024 Our client based in central Edinburgh in the financial sector is looking for a DesktopSupport Engineer … to come in on a 3 month initial contract. Role Details are as follows: Provide desktopsupport to users on site Engineer also required to complete remote support to user’s based in other locations which are in London, Leeds & Home locations . On site - Supporting mainly … stations, keyboard & mice, & Iphone , Supporting Windows 10/Windows 11 environment MS Outlook and Office 2016 Samsung Phones Software Installation and configuration including application support Cabling and patching knowledge and understanding Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing and Telephony Support preferred but more »
DesktopSupport Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time … permanent position working 08:00 – 17:30 Monday to Thursday and 08:00 – 16:00 on Fridays As a DesktopSupport Engineer your role will involve: • Desktop/Laptop/VDI build, configuration and deployment to end users • Software installation/deployment • Smartphone deployment • Assisting the 2nd … Line support team with laptop, desktop and VDI terminals support calls • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential more »
Salary: £27,000 - £30,000 per annum Brand: Cantium Business Solutions Location: Kings Hill The Role Cantium is seeking a Senior DesktopSupport Engineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local authority … customers. As the Senior DesktopSupport Engineer, you will be responsible for responding to user requests for support through remote tools and hands-on triage, ensuring timely resolution or escalation to the DesktopSupport Manager. This role may require some field-based IT support … Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This more »
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
RedRock Consulting
2nd Line IT Support Engineer/DesktopSupport Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/DesktopSupport Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
Technical Support Engineer/DesktopSupport Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/DesktopSupport Analysts to … join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive and … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
Surrey, England, United Kingdom Hybrid / WFH Options
Servers.com
Job Title DesktopSupport Engineer Working Hours/Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break), Mondays to Thursdays – office based; Fridays – work from home. Flexible-working might be considered (2 WFH days a week) following completion of probational period. Salary Range … headquartered in Cyprus, EU. Servers.com provides access to premium server hosting solutions in over 18 datacentres globally. Job brief We are looking for a DesktopSupport Engineer to join our IT team at Servers.com to provide fast and useful technical assistance on computer systems. You will answer queries … solve them. You will also be responsible for collaborating with the IT Manager and helping the IT Team run new projects. As an excellent Desktopsupport engineer, some of your responsibilities will be monitoring and maintaining the computer systems within our organisation in a technical support role. more »
As a DesktopSupport Engineer you will be primarily based on our client's site in Broadoak, Portsmouth with the requirement to travel to Cowes, Filton, and another Portsmouth site when required. This is a permanent full-time position working 37.5-hours per week, Monday - Friday between the … nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. As a DesktopSupport Engineer you will: Primarily carry out Security Audits of all devices holding data in a lab environment (training will be given on … Clearance at SC level Full, clean UK driving license Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/desktopsupport knowledge including Microsoft Windows NT/98/XP onwards Experience with mobile connectivity (e.g. Android/iphone) Knowledge of SCCM Good more »
are exceptional and we are looking for more exceptional people to join us. Position Overview: We are seeking a highly skilled and experienced L2.5 DesktopSupport Engineer with demonstrated proficiency in providing technical assistance and leading a team of support professionals. The ideal candidate will possess a … strong combination of technical expertise, leadership capabilities, and a customer-focused approach to IT support. Responsibilities: Provide L2.5 technical support for desktops, laptops, printers, mobile devices, and other end-user computing equipment. Manage a team of desktopsupport technicians, including task assignment, performance monitoring, coaching, and development. … to team members as needed. Requirements: Bachelor’s degree in computer science, Information Technology, or related field. Minimum of 5 years of experience in desktopsupport roles, with at least 2 years in a leadership or supervisory capacity. Strong technical proficiency in Windows operating systems, Microsoft Office Suite more »
1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
and ultimately, be more fulfilled. This job is only open for candidates with eligibility work in UK no sponsorship can be provided. Role definition Desktop Technician will provide day to day local desktopsupport, image PC’s, receive inbound calls, answer questions, troubleshoot and document steps performed … ServiceNow ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well … be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years’ experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. Provide timely communication on issue status and more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Kidlington, Oxfordshire, South East, United Kingdom
Reed Technology
IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's … business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Onsite IT Support Engineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are available … immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver … robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktopsupport across medium/large organisations Proficiency more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
warrington, cheshire, north west england, United Kingdom
RedRock Resourcing
DesktopSupport Analyst - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a DesktopSupport Analyst to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) This is an excellent opportunity to join a leading organisation to grow, develop more »
global provider of data center, enterprise, and managed IT solutions that enhance business operations. One of our client in Scotland is looking for some desktopsupport engineers for below sow in Scotland for dispatch project on below locations, Aberdeen Inverness Elgin Dundee Perth Oban Fort Augustus Portree Gairloch … scope of the faults exceeds the capacity for immediate resolution, the FE may be required to reschedule the service ticket accordingly. Qualifications Experience in desktopsupport and troubleshooting Knowledge of computer hardware Ability to provide technical support for printers Strong problem-solving skills Relevant certifications and experience … with network support and maintenance would be beneficial for this role. About Contract B-B Contract Hourly Payment (Negotiable as per experience) Only for local residents more »
global provider of data center, enterprise, and managed IT solutions that enhance business operations. One of our client in Scotland is looking for some desktopsupport engineers for below sow in Scotland for dispatch project on below locations, Aberdeen Inverness Elgin Dundee Perth Oban Fort Augustus Portree Gairloch … scope of the faults exceeds the capacity for immediate resolution, the FE may be required to reschedule the service ticket accordingly. Qualifications Experience in desktopsupport and troubleshooting Knowledge of computer hardware Ability to provide technical support for printers Strong problem-solving skills Relevant certifications and experience … with network support and maintenance would be beneficial for this role. About Contract B-B Contract Hourly Payment (Negotiable as per experience) Only for local residents more »
Role: Onsite IT Support Engineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading … global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a Senior Desktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known … and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general … IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management ensuring the desktops and laptops are correctly added to the database and more »
huddersfield, yorkshire and the humber, United Kingdom
Franklin Fitch
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »