Desktop Support Jobs in the UK excluding London

Desktop Support
UK > UK excluding London

The median Desktop Support salary in the UK excluding London is £29,000 per year according to job vacancies posted during the 6 months to 21 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
21 May 2024
Same period 2023 Same period 2022
Rank 582 487 627
Rank change year-on-year -95 +140 -55
Permanent jobs requiring a Desktop Support 192 266 228
As % of all permanent jobs advertised in the UK excluding London 0.27% 0.45% 0.31%
As % of the Job Titles category 0.28% 0.51% 0.33%
Number of salaries quoted 159 226 191
10th Percentile £24,240 £23,725 £22,500
25th Percentile £26,000 £25,420 £25,000
Median annual salary (50th Percentile) £29,000 £27,500 £27,500
Median % change year-on-year +5.45% - -6.78%
75th Percentile £33,750 £30,875 £33,000
90th Percentile £36,100 £33,750 £38,000
UK median annual salary £32,500 £31,500 £33,000
% change year-on-year +3.17% -4.55% +1.54%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 68,037 52,505 69,646
% of permanent jobs with a recognized job title 94.84% 89.19% 95.73%
Number of salaries quoted 48,012 29,939 42,827
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,325 £50,000
Median % change year-on-year -6.24% +6.65% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Desktop Support in the UK excluding London

Desktop Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Desktop Support in the UK excluding London.

Salary trend for Desktop Support in the UK excluding London

Desktop Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Desktop Support in the UK excluding London over the 6 months to 21 May 2024.

Salary histogram for Desktop Support in the UK excluding London

Desktop Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK excluding London region over the 6 months to 21 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -41 44 £30,000 +2.04% 8
South West -36 43 £29,440 +7.05% 10
North of England +17 30 £29,000 +12.23% 7
Midlands +5 28 £31,000 +13.76% 8
North West -8 23 £27,000 +4.49% 1
East of England -10 18 £24,240 -11.85% 8
East Midlands -2 17 £31,000 +8.77% 4
Scotland -56 15 £24,240 -37.45% 11
Wales +11 13 £28,290 +2.87%
West Midlands +5 11 £29,750 +12.26% 4
Yorkshire +70 7 £32,500 +25.00% 3
Northern Ireland - 1 £35,000 - 1
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 21 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Desktop Support in the job title.

1 142 (73.96%) Windows
2 133 (69.27%) Microsoft
3 102 (53.13%) Active Directory
4 78 (40.63%) Social Skills
5 71 (36.98%) Microsoft 365
6 65 (33.85%) Microsoft Office
7 53 (27.60%) Security Cleared
7 53 (27.60%) Windows 10
8 50 (26.04%) Customer Service
9 48 (25.00%) Problem-Solving
9 48 (25.00%) Driving Licence
10 40 (20.83%) ITIL
11 39 (20.31%) Azure
12 38 (19.79%) Break/Fix
13 36 (18.75%) Degree
14 34 (17.71%) SCCM
15 33 (17.19%) Microsoft Intune
16 32 (16.67%) Finance
17 30 (15.63%) Entra ID
18 29 (15.10%) Microsoft Certification
18 29 (15.10%) Asset Management
18 29 (15.10%) Remote Desktop
19 26 (13.54%) Organisational Skills
19 26 (13.54%) Ticket Management
19 26 (13.54%) Microsoft PowerPoint
19 26 (13.54%) Microsoft Excel
19 26 (13.54%) Dell
20 25 (13.02%) OneDrive
21 24 (12.50%) Mac OS
22 23 (11.98%) Onboarding

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.21%) Microsoft Exchange
2 7 (3.65%) SharePoint
Applications
1 65 (33.85%) Microsoft Office
2 26 (13.54%) Microsoft Excel
2 26 (13.54%) Microsoft PowerPoint
Cloud Services
1 71 (36.98%) Microsoft 365
2 39 (20.31%) Azure
3 30 (15.63%) Entra ID
4 25 (13.02%) OneDrive
5 4 (2.08%) AWS
6 1 (0.52%) GCP
6 1 (0.52%) PaaS
6 1 (0.52%) SaaS
Communications & Networking
1 29 (15.10%) Remote Desktop
2 21 (10.94%) Network Security
2 21 (10.94%) Wi-Fi
3 14 (7.29%) LAN
4 11 (5.73%) DNS
4 11 (5.73%) TCP/IP
5 7 (3.65%) Firewall
6 6 (3.13%) DHCP
7 5 (2.60%) WAN
8 4 (2.08%) VPN
9 3 (1.56%) Internet
10 2 (1.04%) Structured Cabling
10 2 (1.04%) Unified Communications
10 2 (1.04%) VLAN
10 2 (1.04%) VoIP
11 1 (0.52%) HTTP
11 1 (0.52%) Intranet
11 1 (0.52%) SAN
11 1 (0.52%) Wireless
Database & Business Intelligence
1 2 (1.04%) DTS
General
1 78 (40.63%) Social Skills
2 32 (16.67%) Finance
3 26 (13.54%) Organisational Skills
4 9 (4.69%) Automotive
5 7 (3.65%) Retail
6 6 (3.13%) Law
7 5 (2.60%) Analytical Skills
7 5 (2.60%) Legal
8 4 (2.08%) Inclusion and Diversity
9 3 (1.56%) Multimedia
9 3 (1.56%) Telecoms
10 2 (1.04%) Aerospace
10 2 (1.04%) Banking
10 2 (1.04%) Billing
10 2 (1.04%) Games
10 2 (1.04%) Local Government
10 2 (1.04%) Manufacturing
11 1 (0.52%) Back Office
11 1 (0.52%) Electronics
11 1 (0.52%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.52%) CSS
1 1 (0.52%) XML
Miscellaneous
1 48 (25.00%) Driving Licence
2 23 (11.98%) Onboarding
3 15 (7.81%) Smartphone
4 14 (7.29%) iPhone
5 9 (4.69%) Video Conferencing
6 4 (2.08%) Self-Motivation
7 3 (1.56%) Team-Oriented Environment
8 2 (1.04%) Data Centre
8 2 (1.04%) Fat Client
8 2 (1.04%) Thin Client
9 1 (0.52%) Blackberry
9 1 (0.52%) Management Information System
9 1 (0.52%) Mobile App
Operating Systems
1 142 (73.96%) Windows
2 53 (27.60%) Windows 10
3 24 (12.50%) Mac OS
4 22 (11.46%) Windows 7
5 14 (7.29%) Android
6 7 (3.65%) Windows Server
7 2 (1.04%) Windows XP
8 1 (0.52%) Apple iOS
8 1 (0.52%) Windows Server 2008
Processes & Methodologies
1 50 (26.04%) Customer Service
2 48 (25.00%) Problem-Solving
3 40 (20.83%) ITIL
4 38 (19.79%) Break/Fix
5 29 (15.10%) Asset Management
6 26 (13.54%) Ticket Management
7 23 (11.98%) Computer Science
8 18 (9.38%) Proactive Maintenance
9 17 (8.85%) Time Management
10 16 (8.33%) Service Delivery
11 12 (6.25%) ITSM
11 12 (6.25%) Mobile Device Management
11 12 (6.25%) Software Deployment
12 11 (5.73%) Incident Management
13 8 (4.17%) Continuous Improvement
13 8 (4.17%) Customer Requirements
13 8 (4.17%) Service Management
13 8 (4.17%) Software Testing
14 6 (3.13%) Software Asset Management
15 3 (1.56%) IT Asset Management
Programming Languages
1 5 (2.60%) PowerShell
2 1 (0.52%) JavaScript
2 1 (0.52%) Python
Qualifications
1 53 (27.60%) Security Cleared
2 36 (18.75%) Degree
3 29 (15.10%) Microsoft Certification
4 22 (11.46%) A+ Certification
5 21 (10.94%) Computer Science Degree
5 21 (10.94%) DBS Check
5 21 (10.94%) MCP
6 18 (9.38%) BPSS Clearance
7 16 (8.33%) DV Cleared
7 16 (8.33%) SC Cleared
8 8 (4.17%) ITIL Certification
9 4 (2.08%) NVQ Level 3
10 1 (0.52%) AWS Certification
10 1 (0.52%) CCNA
10 1 (0.52%) Cisco Certification
10 1 (0.52%) Master's Degree
10 1 (0.52%) MCSA
10 1 (0.52%) MCSE
Quality Assurance & Compliance
1 21 (10.94%) SLA
2 18 (9.38%) PCI DSS
3 10 (5.21%) GDPR
System Software
1 102 (53.13%) Active Directory
2 18 (9.38%) KVM
3 8 (4.17%) Firmware
4 5 (2.60%) VMware Infrastructure
5 4 (2.08%) vSphere
6 2 (1.04%) Terminal Services
6 2 (1.04%) Virtual Desktop
7 1 (0.52%) Hyper-V
7 1 (0.52%) XenApp
Systems Management
1 34 (17.71%) SCCM
2 33 (17.19%) Microsoft Intune
3 6 (3.13%) McAfee ePO
Vendors
1 133 (69.27%) Microsoft
2 26 (13.54%) Dell
3 21 (10.94%) ServiceNow
4 16 (8.33%) McAfee
5 12 (6.25%) MobileIron
6 9 (4.69%) HP
7 5 (2.60%) Citrix
7 5 (2.60%) VMware
8 4 (2.08%) Acronis
8 4 (2.08%) Sage
9 2 (1.04%) Cognizant
9 2 (1.04%) Polycom
10 1 (0.52%) Agilent
10 1 (0.52%) Apple
10 1 (0.52%) Aruba
10 1 (0.52%) SAP
10 1 (0.52%) Unisys