Brighouse, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ErecruitSmart
We have an excellent opportunity for a 3rdLine IT SupportEngineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid … position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT SupportEngineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »
We have an excellent opportunity for a 3rdLine IT SupportEngineer/Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid … position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT SupportEngineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »
3rdLineSupportEngineer Location: Hartlepool Salary: £40,000/£45,000 + Benefits We could consider someone taking this role as a contractor for a month while they search for the right candidates. Do you want to join a team that works … appreciates and supports each other and ENJOYS hard work? Then we need to talk As we continue to expand, were looking for a skilled 3rdLineSupportEngineer to join our dynamic team with a solid experience in all aspects of technical support. … clients' needs first. Main Duties and Responsibilities: As a highly motivated and conscientious individual, your main areas of responsibility will include: . To provide 3rdlinesupport to end-users via phone, email, or in-person . To escalate & work with third party suppliers and more »
3rdLineSupportEngineer Opportunity for a 3rdLineSupportEngineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £30,000-£40,000 depending on experience plus benefits. Apply online or contact … in Hartlepool. Benefits: Medical insurance 28 days annual leave inclusive of bank holidays. Employee discounts Company events What will you be doing? As a 3rdLineSupportEngineer you will be working with within a team of support engineers to deliver … solutions for the user. Essential Skills: A high level understanding of Networking, including switches configurations, Aruba, firewalls and security. A track record of proving 3rdlinesupport to a high standard. Excellent communication skills to transfer technical jargon into real world solutions for clients. Experienced more »
SupportEngineer – 24x7 – 2nd/3rdLineSupport Experienced 24x7 SupportEngineer to join a new operations team. Providing 2nd/3rdlinesupportengineer with patching experience. You will … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
3rdLineSupportEngineer Location: Hartlepool Salary: £40,000/£45,000 + Benefits We could consider someone taking this role as a contractor for a month while they search for the right candidates. Do you want to join a team that works … appreciates and supports each other and ENJOYS hard work? Then we need to talk As we continue to expand, were looking for a skilled 3rdLineSupportEngineer to join our dynamic team with a solid experience in all aspects of technical support. … clients' needs first. Main Duties and Responsibilities: As a highly motivated and conscientious individual, your main areas of responsibility will include: . To provide 3rdlinesupport to end-users via phone, email, or in-person . To escalate & work with third party suppliers and more »
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupportEngineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rdLineSupportEngineer to join their Support team as … grow into the new year. If you have a strong technical support background, as well as a passion for all things thirdline, then this is the opportunity for you. In return, you'll enjoy working for an evolving and expanding organisation, hybrid model between home … look at the finer details below: About the role: This organisation works hard to empower their customers in the digital age, and as a 3rdLineSupport professional, you'll care of everything from server configuration, network support to managing backups and monitoring more »
Employment Type: Permanent
Salary: £45000 - £52000/annum hybrid, on call, central office
Watford, England, United Kingdom Hybrid / WFH Options
VML
3rdLineSupportEngineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rdlineengineer working within a support team, you will provide mentoring to more junior staff and be responsible … for resolving and assisting in resolving issues What we want from you: Experience as a 3rdlinesupportengineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
Senior IT SupportEngineer - Up to £40,000 - Wakefield Join Our Team as a 3rdLineSupportEngineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rdLine and Infrastructure solutions? We're … looking for a talented Senior IT SupportEngineer to join our team and play a pivotal role in managing our technology backbone. Position: Senior IT SupportEngineer Location: Wakefield Salary: Up to £40,000 per annum Key Responsibilities - Design, implement, and maintain … IT infrastructure components such as servers, storage, networking, and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Work closely with members of the Infrastructure and Project teams in supporting queries and more »
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
3rdLineSupportEngineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rdLineSupport | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rdLineSupport professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »
3rdLine Network SupportEngineer SC Cleared Bracknell – On Site Working £180-£290 per day - 12 Month Contract We are looking for an experienced 3rdLine Network SupportEngineer to join an existing team of 3rdLineSupport engineers. Your role will involve providing operational support to enterprise environments. You will collaborate with the rest of the team to maintain remote support of the infrastructure and hosted applications. Day-to-day activities will include: Managing the Network more »
3rdLine Core Apps SupportEngineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core … Applications SupportEngineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application SupportEngineer will be responsible for maintaining a complex secure solution Additional responsibilities will include more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rdLine Technical SupportEngineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdlinesupport- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced SupportEngineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested more »
3rdLineSupportEngineer - Cheshire - £40K My Client, an MSP based in Cheshire are looking for a 3rdLineSupportEngineer to join their technical team. Main duties Assisting and backing up the team. Skillfully identifying … visits. Ensuring top-notch customer service by promptly addressing client issues, maintaining communication, and updating clients on progress. Offering first and second-tier support for hardware, software, audio-visual, and telephone equipment. Being flexible to undertake additional tasks as needed Pursuing and obtaining Microsoft Certifications for IT Professionals more »
Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLineSupportEngineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone … Health Cash Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important … proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd linesupport engineers To provide some onsite solution implementation To diagnose faults more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
3rdLine WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »
rd LineSupportEngineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd LineSupport Engineeryou will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rdline IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rdLineSupportEngineer looking for a new role with a growing dynamic company? If so we are looking for a 3rdLine IT SupportEngineer with skills consisting of Office 365, Azure … of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client more »
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
rd LineSupportEngineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3 rd LineSupport | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd … LineSupport professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1 st and 2 nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »
Operations Engineer - 3rdLine App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Thirdline application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »
Our client are a global consultancy, working on an exciting project in the financial services space, they are on the lookout for a 3rdLineSupportEngineer with development experience to come in on a contract basis. Key Skills/Requirements: Experience with more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-linesupport to site teams and projects on an established and large scale account in the intriguing world of Defence. … Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be … new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-linesupport to site teams and projects Writing, reviewing and maintaining more »
Job Title – Senior IT Engineer/3rdLine Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly … local business! The main priority for any member of the team is to ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support … unable to fulfil. Your role: Work on and resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard more »
Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within … outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »