1 to 25 of 74 Permanent IT Support Analyst Jobs

IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP … HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response and Software and Web Development Skills. Renowned … privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your more »

1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable … based role Windows OS 11/10 Windows Server, Exchange Server experience Active Directory Group Policy (DNS/DHCP) VPN technologies Firewall technologies & troubleshooting It would be highly advantageous if the ideal candidate that experience with the following: VMware/Hyper-V virtualisation tools Office 365 SQL Server Backup … technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. Company benefits include: Starting salary up to £28K more »

IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support more »

Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting … into the IT Lead, the IT Support Analyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The IT Support Analyst should be security minded and have a … means you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The IT Support Analyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst more »

IT Support Analyst (1st/2nd Line) Permanent (Competitive Salary) London (Hybrid Working) Posted 09/05/24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2nd Line IT Support Analyst for an industry leading media … and production company. They are currently experiencing a considerable period of growth and looking to expand for additional support within their IT function. They are looking to employ an IT Support Analyst to join the team and provide technical support to internal users IT users. They are looking for someone with strong experience providing IT Support within Microsoft suite of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT Support Analyst (1st/2nd Line) Provide excellent technical support to users more »

Graduate IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting Graduate IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing … 1st line support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology, who has skills in troubleshooting hardware and software, and dealing with network-related issues. As the client are investing a lot in growing … their IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the Graduate IT Support Analyst: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve more »

IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent … basis Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely … resolution of any issues Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration more »

IT Support Analyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third … party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services … Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded more »

IT Support Analyst Conrad Energy are currently recruiting for an experienced 1st line IT Support Analyst to join their growing team. About Conrad Energy Ltd Our energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a … new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to more »

Senior IT Support Analyst - 6 month FTC Job purpose: We're seeking an Senior IT Support Analyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote … PowerBI tickets and requests Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the … project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical week might be: Looking more »

IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to the National … power for an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as IT Support Analyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through … the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part … of a supportive and collaborative IT team that will aid the development of your career! The Role: You will be involved in a wide variety of tasks to serve the needs of the business. A key part of your role will be analysing and resolving end-user hardware, software more »

M&A Support Services Analyst - South or South East UK Purpose of the Role This exciting Mergers & Acquisitions (M&A) Support Services Analyst opportunity has arisen to join our IT team to handle all day-to-day IT issues and queries from our business … but focus on all of the following and more: This role would be supporting new business integration projects, providing best in class early life support and communication back to the senior IT leadership team Identify situations requiring urgent attention and escalate via appropriate channels. Provide exceptional customer service … accurate communication with timely updates as required to all business users with IT issues and queries. Build positive client relationships through exceptional service, tenacity, and the willingness to do the right thing. Take responsibility for and co-ordinate escalated tickets with other team members. Interact with Service Desk for more »

Junior/Graduate IT Support Analyst x 3 - Bristol - New - Training & Progression £25k + Bonus + Benefits A leading organisation in the Bristol area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will more »

Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates more »

Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be … responsible for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows more »

Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded IT Support Contractor to join its IT Support Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. … Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to share information and knowledge. Ensure the correct procedures more »

and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to … the Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a … top management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service more »

IT Support Analyst x 3 - All Levels - SQL/Linux - Swindon - New £25,000 - £38,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will more »

wellbeing allowance of up to £25 per month/£300 per year. The team The team of four service desk analysts sits within the IT team and supports the internal IT requirements of the organisation. We work inclusively and collaboratively across our London and Edinburgh offices where the … IT team is positioned to support our four main UK offices in London, Edinburgh, Cardiff, and Belfast, as well as our flexible and home-working members of staff. This role is for anyone with a passion for IT, a desire to learn, and who can enjoy the … process. The role The IT Service Desk Analysts are responsible for the resolution of first- and second-line support requests, incidents, IT queries, and the day-to-day IT support requirements of our userbase. You will provide a first-class IT service, ensuring the more »

Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system …/driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. … The successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will … responsibly maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and more »

Graduate/Junior IT Support Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £28,000 + Bonus, Benefits, Training & Progression Location: Swindon (Onsite) A leading organization in the Wiltshire area requires a number of Graduate/Junior IT Support Engineers/Analysts … growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge in SQL or Linux or Java Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent more »

Graduate/Junior IT Support Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £28,000 + Bonus, Benefits, Training & Progression Location: Swindon (Onsite) A leading organization in the Wiltshire area requires a number of Graduate/Junior IT Support Engineers/Analysts … growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge in SQL or Linux or Java Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent more »