1 to 4 of 4 Apprenticeship Service Management Jobs in the Midlands

Zephi are seeking to recruit an IT Support Apprentice to support with a range of duties; service management, system preparation, network management, anti-virus updating/management and any other duties in line with business needs. This could lead to a permanent position for the right … person. Role Remote support Microsoft 365 Management Anti-virus updating/management Server management System preparation Network management Assisting with a variety of business systems and users meeting SLAs Complying with all Zephi Health & Safety Procedures Any other duties in line with business need Training Information more »

Looking for an IT Apprentice to join our Service Delivery Team. The initial focus will be IT procurement, asset configuration and asset management. Long term upskilling to enable you to provide 1st line IT support. Role Taking ownership of IT hardware requests, ensuring regular, yet appropriate updates are provided … IT asset management. Adhering to policies and procedures. Working closely with other teams IT teams. Liaising with IT hardware suppliers. Assist with Active Directory management in terms of Users, Computers and Security Groups. Assist with Exchange management in terms of Mailboxes & Distribution Lists. Activating and re-allocating sim … vendor certifications in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and more »

This opportunity is within our Digital and Technical Service, which is responsible for the University’s use of digital systems and services that support teaching and learning across our campuses. You will collaborate with a variety of teams gaining technical knowledge and experience with a wide number of Cisco … enterprise networking technologies. Role The role of the Network Engineer Apprentice will be to perform the following: Use network management systems software and appropriate analysis equipment to collect routine network load statistics, model performance, and create reports as required. Carry out routine configuration/installation/reconfiguration and updates … decommission instructions and tools, following agreed standards. Report details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Using standard procedures and tools, carry out defined tasks associated with the planning, installation, upgrade, operation, control and maintenance of more »

all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers and more »