IT Support Apprenticeship
Taunton, Somerset, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Baltic Apprenticeships
and development. In this role, you will monitoring the service board and advance tasks, ensuring an excellent service is provided to clients who seek IT support. You'll support with coming up with solutions and workarounds for incidents and issues, all while maintaining transparent communication with both the … team and clients. If youre eager to immerse yourself in the fast-paced IT landscape and enhance your expertise alongside seasoned professionals, we invite you to apply! In this role, youll work towards your Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide technical support on a first-line basis utilising systems such as Aruba kits, Connect classroom, Cisco & Barracuda Adhere to helpdesk policies, document and track issues as well as escalations Resolve IT issues on a virtual basis using Event viewer Testing via virtual machines more »
Employment Type: Advanced apprenticeships, Work From Home
Salary: £14,000
Posted: