IT Support Jobs in the South West

IT Support
England > South West

The median IT Support salary in the South West is £28,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 76 57 166
Rank change year-on-year -19 +109 -25
Permanent jobs requiring an IT Support 302 353 161
As % of all permanent jobs advertised in the South West 3.27% 5.10% 2.01%
As % of the Job Titles category 3.40% 5.72% 2.08%
Number of salaries quoted 262 169 140
10th Percentile £21,250 £24,000 £21,813
25th Percentile £24,000 £27,000 £23,000
Median annual salary (50th Percentile) £28,000 £30,000 £29,000
Median % change year-on-year -6.67% +3.45% +16.00%
75th Percentile £35,000 £35,000 £36,125
90th Percentile £41,350 £38,750 £49,200
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +1.75%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,876 6,171 7,728
% of permanent jobs with a recognized job title 96.21% 89.23% 96.36%
Number of salaries quoted 6,471 3,836 5,152
10th Percentile £28,000 £29,750 £29,500
25th Percentile £36,250 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,000
90th Percentile £77,500 £80,000 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support
Job Vacancy Trend in the South West

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support in the South West

IT Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support in the South West.

Salary trend for IT Support in the South West

IT Support
Salary Histogram in the South West

Salary distribution for jobs citing IT Support in the South West over the 6 months to 4 May 2024.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +7 80 £28,000 -22.22% 11
Bristol -11 66 £32,000 +14.29% 11
Wiltshire -9 48 £26,500 -15.20% 13
Devon +9 40 £30,000 - 5
Somerset +10 26 £24,000 -22.58% 15
Dorset -63 24 £27,500 -18.52% 3
Cornwall -12 11 £26,000 -30.67% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 4 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support in the job title.

1 148 (49.01%) Windows
2 126 (41.72%) Microsoft
3 118 (39.07%) Microsoft 365
4 99 (32.78%) Active Directory
5 86 (28.48%) Social Skills
6 82 (27.15%) Customer Service
7 76 (25.17%) Windows 10
8 63 (20.86%) Azure
9 53 (17.55%) ITIL
10 52 (17.22%) Problem-Solving
11 50 (16.56%) Firewall
12 44 (14.57%) Driving Licence
13 41 (13.58%) Windows Server
14 39 (12.91%) Microsoft Office
15 29 (9.60%) Management Information System
15 29 (9.60%) Security Cleared
16 27 (8.94%) Microsoft Exchange
17 25 (8.28%) Linux
17 25 (8.28%) SLA
17 25 (8.28%) Change Management
18 23 (7.62%) ITSM
18 23 (7.62%) VMware
18 23 (7.62%) Entra ID
19 22 (7.28%) LAN
20 21 (6.95%) WAN
20 21 (6.95%) VPN
21 20 (6.62%) Wireless
22 19 (6.29%) Finance
22 19 (6.29%) SharePoint
22 19 (6.29%) SC Cleared

IT Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (8.94%) Microsoft Exchange
2 19 (6.29%) SharePoint
3 6 (1.99%) Confluence
Applications
1 39 (12.91%) Microsoft Office
2 2 (0.66%) Microsoft Excel
Business Applications
1 2 (0.66%) Oracle Receivables
2 1 (0.33%) SAP ERP
Cloud Services
1 118 (39.07%) Microsoft 365
2 63 (20.86%) Azure
3 23 (7.62%) Entra ID
4 7 (2.32%) AWS
5 4 (1.32%) OneDrive
6 3 (0.99%) WhatsApp
7 2 (0.66%) Azure Stack
7 2 (0.66%) Power Automate
7 2 (0.66%) SaaS
8 1 (0.33%) Google Workspace
8 1 (0.33%) Mimecast
8 1 (0.33%) Power Platform
8 1 (0.33%) Slack
Communications & Networking
1 50 (16.56%) Firewall
2 22 (7.28%) LAN
3 21 (6.95%) VPN
3 21 (6.95%) WAN
4 20 (6.62%) Wireless
5 16 (5.30%) DHCP
6 15 (4.97%) DNS
6 15 (4.97%) Wi-Fi
7 10 (3.31%) TCP/IP
8 8 (2.65%) VoIP
9 6 (1.99%) Internet
10 5 (1.66%) VLAN
11 4 (1.32%) Softphone
12 2 (0.66%) IPsec
12 2 (0.66%) IPv4
12 2 (0.66%) MPLS
12 2 (0.66%) NAS
12 2 (0.66%) SD-WAN
13 1 (0.33%) Broadband
13 1 (0.33%) IP Telephony
Database & Business Intelligence
1 2 (0.66%) Crystal Reports
1 2 (0.66%) Oracle Reports
2 1 (0.33%) Power BI
2 1 (0.33%) SQL Server
Development Applications
1 8 (2.65%) JIRA
2 2 (0.66%) Visual Studio
General
1 86 (28.48%) Social Skills
2 19 (6.29%) Finance
3 16 (5.30%) Legal
4 13 (4.30%) Marketing
5 12 (3.97%) Inclusion and Diversity
6 10 (3.31%) Advertising
7 9 (2.98%) Law
7 9 (2.98%) Manufacturing
7 9 (2.98%) Telecoms
8 7 (2.32%) Analytical Skills
9 6 (1.99%) Retail
10 5 (1.66%) Organisational Skills
11 4 (1.32%) Banking
12 3 (0.99%) Public Sector
13 2 (0.66%) Publishing
14 1 (0.33%) Aviation
14 1 (0.33%) Digital Health
14 1 (0.33%) Games
Libraries, Frameworks & Software Standards
1 2 (0.66%) RESTful
1 2 (0.66%) SOAP
1 2 (0.66%) X-Windows
2 1 (0.33%) .NET
2 1 (0.33%) RESTEasy
Miscellaneous
1 44 (14.57%) Driving Licence
2 29 (9.60%) Management Information System
3 10 (3.31%) Self-Motivation
4 7 (2.32%) iPhone
5 5 (1.66%) Operational Technology
6 4 (1.32%) Onboarding
6 4 (1.32%) Replication
7 3 (0.99%) Smartphone
8 2 (0.66%) Augmented Reality
8 2 (0.66%) CCTV
8 2 (0.66%) iPad
8 2 (0.66%) Renewable Energy
8 2 (0.66%) Virtual Reality
Operating Systems
1 148 (49.01%) Windows
2 76 (25.17%) Windows 10
3 41 (13.58%) Windows Server
4 25 (8.28%) Linux
5 17 (5.63%) Mac OS
6 8 (2.65%) Windows Server 2016
7 7 (2.32%) Windows Server 2012
8 6 (1.99%) Apple iOS
8 6 (1.99%) Windows 7
9 5 (1.66%) Unix
10 4 (1.32%) Mac OS X
10 4 (1.32%) Windows 8
11 3 (0.99%) Windows Server 2008
12 2 (0.66%) Android
12 2 (0.66%) Windows 2000
12 2 (0.66%) Windows Server 2019
12 2 (0.66%) Windows XP
Processes & Methodologies
1 82 (27.15%) Customer Service
2 53 (17.55%) ITIL
3 52 (17.22%) Problem-Solving
4 25 (8.28%) Change Management
5 23 (7.62%) ITSM
6 19 (6.29%) Project Delivery
7 18 (5.96%) Service Management
8 17 (5.63%) Problem Management
9 16 (5.30%) Information Security
10 15 (4.97%) Antivirus Management
10 15 (4.97%) Configuration Management
10 15 (4.97%) Cybersecurity
11 14 (4.64%) Customer Experience
11 14 (4.64%) Time Management
12 11 (3.64%) Mathematics
12 11 (3.64%) Mentoring
12 11 (3.64%) Migration
12 11 (3.64%) Service Delivery
13 9 (2.98%) B2B
13 9 (2.98%) Disaster Recovery
Programming Languages
1 15 (4.97%) SQL
2 11 (3.64%) PowerShell
3 9 (2.98%) Java
4 3 (0.99%) JavaScript
5 2 (0.66%) PHP
6 1 (0.33%) Python
6 1 (0.33%) T-SQL
6 1 (0.33%) VBA
Qualifications
1 29 (9.60%) Security Cleared
2 19 (6.29%) Degree
2 19 (6.29%) SC Cleared
3 17 (5.63%) A+ Certification
4 15 (4.97%) Microsoft Certification
5 14 (4.64%) DBS Check
6 10 (3.31%) DV Cleared
7 7 (2.32%) MCP
7 7 (2.32%) MCSE
8 3 (0.99%) ITIL Certification
8 3 (0.99%) MCSA
9 2 (0.66%) MCDST
9 2 (0.66%) MCITP
10 1 (0.33%) CCNA
10 1 (0.33%) Cisco Certification
10 1 (0.33%) Network+ Certification
10 1 (0.33%) NVQ Level 3
Quality Assurance & Compliance
1 25 (8.28%) SLA
2 15 (4.97%) GDPR
3 7 (2.32%) ISO/IEC 27001
4 4 (1.32%) QA
5 1 (0.33%) Cyber Essentials
System Software
1 99 (32.78%) Active Directory
2 12 (3.97%) VMware Infrastructure
3 10 (3.31%) Hyper-V
4 2 (0.66%) Virtual Servers
4 2 (0.66%) vSphere
5 1 (0.33%) Terminal Server
5 1 (0.33%) Virtual Desktop
5 1 (0.33%) Virtual Machines
Systems Management
1 16 (5.30%) Microsoft Intune
2 8 (2.65%) SCCM
3 6 (1.99%) Opsgenie
4 4 (1.32%) WSUS
5 3 (0.99%) Jamf Pro
6 2 (0.66%) PaperCut
7 1 (0.33%) FortiGate
Vendors
1 126 (41.72%) Microsoft
2 23 (7.62%) VMware
3 13 (4.30%) Citrix
4 10 (3.31%) Apple
5 7 (2.32%) Cisco
5 7 (2.32%) Draytek
6 6 (1.99%) AppDynamics
7 5 (1.66%) Google
7 5 (1.66%) HP
7 5 (1.66%) Sophos
8 4 (1.32%) iManage
8 4 (1.32%) Veeam
9 3 (0.99%) SOTI
9 3 (0.99%) Trend Micro
10 2 (0.66%) Dell
10 2 (0.66%) Fortinet
10 2 (0.66%) Meraki
10 2 (0.66%) Oracle
11 1 (0.33%) Acronis
11 1 (0.33%) SAP