1 to 25 of 80 Apprenticeship IT Support Jobs

Baltic Apprenticeships is excited to work alongside our clients who were established in 2010, is a reputable local IT support provider serving businesses in Wellingborough, Northampton, Kettering, Milton-Keynes, and nationwide. Their certified technicians offer a comprehensive range of technology services, including Managed Onsite and Remote IT Support, Backup and Disaster Recovery Solutions, IT Projects and Consultancy, and VoIP Telephony Systems. With a commitment to excellence and innovation, they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service … and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our more »

We are looking for an IT Support Technician we can grow and develop into a high-performing member of our team. You’ll become part of our small-but-mighty team of dedicated IT experts, providing leading technology solutions over the phone, email and remotely to our … clients in Devon & Cornwall. The Role juggles customer service and IT knowledge. Role As our successful IT Support Technician, you will become fully integrated within JMV Solutions’ IT Support team. This is a customer-facing role, providing services to our business clients and liaising with … our internal experts to escalate issues in need of more complex solutions. This role is one that juggles customer service with IT know-how, as you’ll be communicating directly with clients every day, fixing all manner of IT Issues, responding to user requests and proactively managing issues more »

The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email. The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project. … Role The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from … project to BAU and provide an exemplary level of service to existing clients The IT Support Analyst will report directly to the Client Services Manager The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner As this more »

Calling all aspiring IT technicians! Baltic Apprenticeships are thrilled to partner with a client who has over 25 years of experience working in the IT field. They are looking to use their expertise and knowledge to support their next aspiring IT support technician.Having successfully supported … an apprentice before could you be the next? As a Level 3 IT support apprentice you will have a dedicated member of staff to support your day to day needs whilst being apart of a wider team. Your day to day role will be to assist the … current IT team support the needs of their clients answering 1 st line tickets, setting up hardware and assisting in IT projects, there is no better place to kick-start your career! In this role, youll work towards your Information Communication Technician Level 3 qualification, delivered by more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! Baltic Apprenticeships is thrilled to be partnering with a excellent technology service provider who is seeking a dedicated and enthusiastic individual to join their team as an IT Support Apprentice. The client considers themselves to be one of the friendliest, most personable technology service companies in the North East.They work with a wide variety of clients ranging from 1 users to over a 1000 users across multiple sites spread around the world, a majority of their … clients are in the North East however, they now supply IT support to clients globally, with users in India, Kenya, Singapore, Bangladesh,Tanzania and further afield. They have a wealth of experience with working with apprentices in the past to develop and progress them, there is no better more »

You will be part of our busy support desk function. This is a customer-facing role. As a support engineer, you will manage support tickets alongside experienced colleagues and respond to all reported IT support incidents. These are both software and hardware-related. Role We … are looking to recruit an IT Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As an IT Technician Apprentice your main roles and responsibilities will include: - Becoming a valued part of the IT Support team - Learning how to provide … technical support - Assisting in customer projects and support activities as skills allow - Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship - Helping the existing staff, and the other sub-contractors partnered with, to deliver IT more »

Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. Role What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs … mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required more »

The Digital and IT Support Apprentice will support the Digital Innovator and Technical Lead alongside academy and Telford & Wrekin Council technicians. The Digital and IT Support Apprentice will nurture a good relationship with key individuals at each academy to understand their support needs. Role … Deliver a customer focused first and second line IT support in person, by phone, chat, email and video conferencing Provide excellent, prioritised fault finding and fixes for technology disruption/faults working with escalation paths where required Administer user accounts, such as password re-sets and basic permissions … ensuing that updates and new builds are being deployed timely, in line with the trust and campuses’ requirements Deploy and install a range of IT and digital assets across campus Support to update and maintain the asset register for campuses, informing the Digital Innovator and Technical Lead timely more »

Are you passionate about technology and eager to kickstart your career in the exciting world of IT support? Look no further, Baltic Apprenticeships is thrilled to partner with a leading provider of cutting-edge server solutions, who is seeking enthusiastic individuals to join their team as IT Support Apprentices. The clients busy office currently has an opportunity for a professional individual to fill the role of Apprentice IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test and manage client orders. They are looking … work well within a hardware based role meeting deadlines for clients. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, computer components. In addition to this apprenticeship more »

Join us as an IT Support Apprentice, where you will speak with clients about any IT support issues they have and help resolve any IT problems. You will work on small, medium and large computer and server networks with the other team members, escalate support … include: You will work on small, medium and large computer and server networks. You will work closely with the other team members and escalate support requests up when they are of a more complicated nature. Day to day duties will be to manage and check our backup checking software … for all our clients, this is critical to the role as it helps us secure our clients against major data loss. Answering the phone and speaking with clients on all levels, from general end users to company directors, therefore a polite telephone manner will be a great asset. Building more »

As part of our busy IT support function, you will assist is delivering support to IT incidents for our customers via our ticketing system. These incidents can be Cloud, Software, Hardware and Network related. You will be supported by senior engineers as you develop your knowledge … and skills. Role We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: - Managing all incidents and IT support requests from receipt to resolution & closure - Helping … resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) - Keeping accurate records of all site information using IT service management tools - Providing excellence customer service to end users, such as staff & students - Ensuring service level agreements are more »

You will based at a school site and be part of the wider IT support function. Support will be delivered both remotely and in-person across the whole school estate. Support will cover Cloud and Network technologies, and will cover both hardware and software disciplines. Role … We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and IT support requests from receipt to resolution & closure Helping resolve IT … incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using IT service management tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools … technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues. Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions. Assist users in resetting passwords more »

Baltic Apprenticeships are excited to be working alongside our clients who deliver competitive advantage by prioritising exceptional customer service and sales support, utilising cutting-edge technology and operational innovation. As an IT Deskside Support Apprentice, you will work closely with their experienced IT team to provide … technical support to their employees. This role offers a hands-on learning experience in troubleshooting hardware and software issues, setting up workstations, and assisting with IT projects. If you're passionate about technology and eager to kickstart your career in IT, we want to hear from you … In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide IT support services to their workforce, ensuring a high level of customer service Take ownership of reported IT more »

enthusiastic individual to join an outgoing team based in Guildford. This apprenticeship offers a fantastic opportunity to gain practical experience and essential skills in IT support while working within an educational environment. This apprenticeship will provide comprehensive training in IT support and will lead to a … nationally recognised qualification. Within this role you will provide first-line technical support to staff and students within the academies across the trust. Assist with troubleshooting and resolving IT issues, including hardware, software, and network problems. Support the maintenance and monitoring of IT infrastructure and so … work towards your Information Communication Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond to support tickets, ensuring they are updated on timely basis - Managing printing support, logging Manage print services and thorough understanding of network securities. Gain full more »

Calling all aspiring IT Support Technicians, we have the perfect opportunity for you! Baltic Apprenticeships are thrilled to be partnering with a leading accountant organisation to hire their next IT Support Apprentice! They provide a wide range of specialist IT services to businesses such as … hardware support, software, cloud services, security, WiFi sytems, backups and that's just the tip of the iceberg. They are partnered with many platforms to provide the best services, including Microsoft Silver Partners, Dell Enterprise Partners, HP Enterprise Partners, ESET Silver Partners to name a few! As an IT … work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Support desktop and laptop users working in a windows domain environment Configure laptops, desktops, mobile devices ready for on-site installation Provide first line support more »

As a Level 3 Apprentice IT Support Technician, you will play a crucial role in ensuring the smooth operation of IT devices within customer organisations. Over time, you will gain the necessary skills to provide 1st line IT support to end-users, leveraging the Microsoft … Cloud Technology Stack. Role Duties - your responsibilities within the Managed IT service provider (Atech) will include: Device administration, configuration, and preparation A specific focus on integrating Microsoft cloud technologies within both the customer environment and the MSP operational procedures Key Responsibilities: Cloud platform administration Device preparation for Cloud Services … 1st line IT support with Cloud Expertise (Transition Phase) Collaboration and continuous learning Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your more »

Estio Training have an exciting new opportunity for an IT Support Engineer Apprentice with Sweetbyte, an IT Company based in Rochford, Essex. The role is essentially for 1st and 2nd line IT Support. Role IT helpdesk Support, logging calls and resolving issues over the … phone with customers. Customer site visits to support customers related IT issues. Project work, Migrations and rolling out new IT infrastructure. Computer installation and configuration. PC/Apple Mac Support. IP Telephony support and configuration. Backup checks and reporting. Monitoring and Maintenance of customers IT … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »

above and beyond to help their customers. Offering a comprehensive suite of compliance solutions, information resources and consultancy services. They are looking for an IT support apprentice to join their experienced team to a support variety of technologies and systems. The IT support apprentice will … be responsible for a mixture of reactive support, project work and scheduled maintenance. They value employees and want them to grow and succeed, to achieve this we invest in a robust training program, regular staff reviews and team building. The working environment is relaxed, bright giving our happy, hardworking … employees an area that they can thrive in. Responsibilities Working as part of an existing experienced team to support a variety of technologies and systems Mixture of Reactive Support, Project Work and Scheduled Maintenance We are also developing a range on centralised management cyber services and the role more »

As an IT Apprentice, you will have the opportunity to gain knowledge and experience across the three main areas of the business. This will include our busy support helpdesk function, project support and workshop. This means you will learn all aspects of IT covering software and … hardware support, installation and project management. Role The role will initially be divided between three key areas - Workshop Administration, Team and Project Support, and Helpdesk Support and Administration. You will be trained up over a period of time to do the following tasks: Workshop Administration Setting up … client equipment is working Removing and replacing parts from Laptops and Desktops Keeping the workshop and associated areas clean and tidy Team and Project Support Assisting with Onsite Hardware Installations Supporting Office Move and Migration Projects Data Cable, trunking and rack installs Research of new technologies Some onsite visits more »

Are you enthusiastic about technology and eager to start your career in IT support? We have a fantastic opportunity for you to join a dynamic and supportive team as an IT Support Apprentice at a respected organisation dedicated to enhancing community living. About the Employer: Our … By joining their team, you'll be part of a forward-thinking company that values innovation and professional growth. What Youll Do: As an IT Support Apprentice, youll gain hands-on experience and develop valuable skills in a range of IT tasks. Heres what a typical day … might look like: Assist in managing the helpdesk ticket system to ensure smooth and efficient operation. Support the upgrade processes for our ICT and phone systems. Help manage and maintain the ICT systems maintenance program. Undertake other general IT duties as needed to support the team. What more »

Estio Training have an exciting new opportunity for an IT Support Apprentice with Genmar IT in Bishops Stortford Herts. Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. Role You will be working alongside the … team of currently, 9 support staff. Taking support tickets from customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking system. Work on special projects, investigating new technology and services. Collaborating with other team members and individually. They encourage staff … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »

Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolutionising the IT landscape. They specialise in providing cutting-edge solutions to businesses of all sizes, helping them optimise their technology infrastructure and achieve their goals efficiently. … With a dynamic team of experts and a commitment to excellence, they are dedicated to fostering talent and nurturing the next generation of IT professionals. As an IT Apprentice, you will have the opportunity to work closely with seasoned professionals on real-world projects spanning across diverse IT more »

our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing … Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your … IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support to users via telephone, email, and face-to-face interactions. Escalate IT issues as necessary. Log and manage tickets using our ticketing more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT Support to customers who seek IT support Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »