51 to 75 of 81 Apprenticeship IT Support Jobs

Are you a passionate tech-savvy individual looking to start your career within IT? Look no further! We are seeking a talented and enthusiastic IT Support technician Apprentice to kick start their dream career. Our client is an award-winning business, in 2022 they were awarded one … of the top 10% of IT companies globally! This is an amazing opportunity to jump into a business that is getting recognised so highly! Throughout the Apprenticeship, you will be working within a small IT team that has big personalities. This will allow you to be supported through … of your Apprenticeship and beyond. Ensuring you gain the most experience possible to allow you to thrive in the role and become the next IT expert! If you are passionate about kickstarting your dream IT career this is the perfect role for you. Offering £18,000 per annum more »

Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career. We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a … the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages. Job Role: We are looking to recruit an IT Software Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn As an apprentice, your main roles and … responsibilities will include: Providing software support for ERP (Enterprise Resource Planning) Providing support with software installations Troubleshoot issues Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in more »

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

This is an exciting opportunity to learn the skills and knowledge to become a qualified IT support engineer. The successful candidate will have the opportunity to work with the latest technologies across a range of different customers and learn from a truly amazing team. Role Deal with inbound … support requests, providing 1st line support where possible, and escalating to senior team members when needed Fix customer issues in a timely and acceptable fashion in accordance with our Service Level Agreements Ensure that all communications with the customer are clearly detailed, on time and informative Keep accurate … time tracking within the Evorio CRM Keep all support and customer documentation updated Contribute to our family-like culture at Evorio Ltd Training Information Communication Technician Advanced Apprenticeship Standard - Level 3 All training will be a mixture of training at the employer's premises, at the premises of the more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

strengthen your existing skills, knowledge, and experience by way of practical application. Opportunities to gain a broad range of experiences in many aspects of IT Service Support. Role Learn to record and respond to incoming incidents and service requests within the times specified in the various SLAs negotiated with … the council’s user communities. Learn to provide IT technical support for the Council, following corporate procedures and standards. Learn to contribute to the work of the team in the delivery of projects and support as required by the Support Manager or Supervisory Officer. Learn to … assist the Desktop Team in configuring laptops, tablets and mobile devices and handing these out to member of staff. Learn to liaise with all IT Teams, Senior Management, Elected Members, Staff and Third Parties to ensure the smooth running of hardware and software. Learn to complete personal and service more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

The 1st Line IT Support Technician handles the first-level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that the issue is handled quickly, and the client is informed of what to expect every step … Training schedule has yet to be agreed. Details will be made available at a later date. For someone looking to start their career in IT, the Line 1 Helpdesk Technician naturally leads into roles such as: the Senior Helpdesk Technician, Network Engineer, Solutions Architect, Account Manager, Virtual CIO, CTO … We're committed to helping people of any age or background start or develop their career in tech by delivering the latest digital and IT skills training through work-based apprenticeships. more »

hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … June 2024 Desired Skills Team working Ability to work independently Trouble shooting skills Willingness to learn Friendly and professional Interpersonal skills Good communicator Good IT Literacy skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

Hexcel is currently seeking an IT Support Services Apprentice for our Duxford, UK location. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.” Role The selected individual will be … responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware/software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled … locations, to ensure effective coverage of regional/local issues and effective handoff of function user issues to other locations or staff members. Deliver IT technology training through individual discussions, Live Meeting sessions and scheduled. Provide administrative duties as required by the department. Training Information Communications Technician Level more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Respond to either first line support or end user software or hardware queries via email, phone, or face … to face. Role Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions … have been input promptly and accurately. Liaise closely with business and 3rd party solution providers. Support bespoke applications specific to manufacturing Assist with Implementing, configuring, and testing feasible solutions. Other duties as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include working as part of a team to provide technical support for customers’ existing hardware and/or software … installations. Role Answer customer phone calls, log support tickets and work on them through to resolution Assist to Build and Configure new hardware including Routers and Wireless, Switches, Servers, PC’s and Laptops Install, configure and support Desktop Operating Systems (Windows 10 Professional or higher) as well as … basic support for server applications such as Microsoft email and Database applications Respond to alerts from our monitoring system to provide proactive maintenance, resulting in less outages and downtime for our customers Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

Work with helpdesk team across multiple locations on a varying range of requests via phone and email Drive to client sites to provide onsite support and installation of new tech Work on large IT projects with the team Training Why choose our Azure Cloud Support Specialist apprenticeship … The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to … help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant more »

As an IT Helpdesk Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT professionals, learning and developing your skills in troubleshooting and resolving various technology-related … Apple hardware and server technologies Typical roles and responsibilities include; Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training and location to be confirmed Full-time more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »

The apprentice’s role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Duties include installation of software and hardware and supporting business critical systems, operating … system and applications. Role Answering the telephone, responding to emails and updating requests Provide first line analysis of all IT issues and ensure that SLAs are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your … assignments to a good standard, and on-time Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential for more »

A great opportunity for an IT apprentice focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you are looking for an opportunity to learn on the job about cutting edge cloud and security applications, we want to hear from you! Role You will be … expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop an appreciation for the various client cultures and their requirements. Our training programme ensures you have opportunities to develop your core skills and specialities for your future career in … IT. Become an SME in the Microsoft 365 and Office Suite Provide first line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding to emails and updating requests Keep customers informed of the status and progress of tasks and update tickets Ensure the more »

if required. This will be undertaken through the adapted Azure Cloud programme, delivery method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support … interview. Expected Duration 16 Months Positions Available 2 Closing Date Tuesday, 18th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience with Windows 365 Qualifications any subject --- x3 GCSE or equivalent more »

Apple hardware and server technologies Typical roles and responsibilities include; · Desktop PC and Laptop software builds and imaging · Testing and fault finding of various IT and Audio Visual Hardware · Providing Hard Drive/Solid State disks erasure and destruction techniques and processes · Erasing and configuring network infrastructure hardware · Auditing … and logging IT and Audio Visual Hardware · Maintaining stocks of equipment · Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed. Full-time employment … 5.00pm Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

Apple hardware and server technologies Typical roles and responsibilities include: Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed Full-time … 5.00pm. Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

If you are passionate about IT and tech and are looking for a long-term career in the field, this is an exciting opportunity to indulge your love of computers, whilst gaining a nationally recognised qualification. We are looking for an IT apprentice to help provide tech support … candidates will thrive on the dynamism and faster pace of a tech-focused business. You will need to demonstrate genuine enthusiasm and interest in IT & technological practices, a willingness to solve problems, and the ability to focus on carrying out tasks to a high level. Key Responsibilities You can … into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your more »

You will be working within our Digital team and will have a varied role helping to support the day-to-day IT operations of the business. Within our multiple remote sites you will help to maintain all the IT systems and devices that allow our teams to … mobile devices Managing backup solutions and ensuring machines are kept updated Creating technical documentation, guides, and processes Server administration, both physical and virtual Printer Support Administration of 3CX PBX phone system Website administration Maintaining site documentation, including hardware and software inventories. Assisting with, and managing IT projects to … delivery is based on a remote, blended model of one-to-one sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support as required. This means that our learners have the guidance they need as well as the flexibility to learn around the requirements of their more »

developed them from the ground up. Role Focus Micro Systems are looking to continue its success with offering you an apprenticeship within our software support team. We develop software for the property sector, with over 40 years+ experience in the marketplace. We will be looking for you to get … duty is to make sure we can unlock that talent within yourself. From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how … to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days more »