1 to 7 of 7 Customer Service Jobs in Bath

providing guidance and training to minimise inappropriate usage and enthuse system users. You will be passionate about delivering excellent services to healthcare staff and service users. You will be highly motivated and have excellent working knowledge of Microsoft Office & IT Service Desk Systems and Processes. You will have … excellent communication & customer service skills, good technical and service delivery skills and experience of systems incident and request management through to resolution & change control. Experience and understanding of how administration & clinical processes work together and how to support clinical systems would be desirable although training will be … user changes where troubleshooting/investigation will need to be carried out. Monitor, prioritise and manage the Clinical Systems Support queue within the IT Service Desk system. Take ownership and responsibility of tickets and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) currently in more »

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of … an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and guidance on specialist more »

you work from the office 3 days per week. From May 2024 we have car parking spaces available on site. You will join our service desk, which means youd spend some of the working day helping users remotely, over the phone and from time to time in person at … to learn to join our team in supporting our charitable and social enterprise clients across the UK. Essential requirements At least 5-6 years service IT support and help desk management experience Excellent problem solving skills with a proactive attitude Excellent interpersonal & customer service skills Excellent organisational more »

We are looking for candidates with the following skills and personal qualities: Technical Proficiency : Strong understanding of IT systems, including hardware, software, and networking. Customer Focus : A commitment to delivering outstanding customer service and support. Adaptability : Ready to embrace new challenges, learn, and grow in a fast more »

remotely, performing technical diagnosis. Requirements At least 2 years prior Tech support experience Office 365 Mac Support experience Knowledge of basic network topologies Excellent Customer service Benefits 26 days annual leave + bank holidays Company pension scheme This is a role we are looking to move very quickly more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

do not apply if you are unable to make the commute on a daily basis) Main Duties Manage KPIs on an ongoing basis - covering service, production, and other operational metrics; Proactively engage with different areas of the business to sponsor change and growth in line with company objectives; Perform … maintaining deadlines; Work with finance team to ensure data sources and metrics used for reporting are consistent & robust; Monitoring of complaints and feedback to customer services manager Competencies Experience with SQL Excellent knowledge of reporting and visualization tools MS Excel, Pivot Tables, V- Look up, MS Power BI, PowerPoint more »