Service Transition Manager
City of London, London, United Kingdom
NFP People
annum, Café discount. Closing date: 7th June 2024 About the Role This role is responsible for defining, improving and implementing a new set of ITIL processes and associated procedures for the transitioning of new and modified services into live operations managed by IHQ-IT. The role involves: Service Transition Change … Service Improvement Service Reporting Supplier Management and Global Procurement About You The successful candidate will have: Proven IT Service Transition experience of operating key ITIL processes including but not limited to:- Transition Management, Change Management and Problem Management. Proven global procurement experience, establishing Global procurement process where needed, whilst addressing … working with one or more Service management product e.g. Freshdesk, Jira Experience of successful delivery of one or more Service Improvement initiative/project. ITIL Foundation Certificate (V3 or V4). Project Management qualification (e.g. Prince2, MSP etc.) You must be in sympathy with the aims and objectives of the more »
Employment Type: Permanent
Salary: £60,000
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