1 to 20 of 20 Customer Service Jobs in Derby

Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based … email alexandra.williams@klickstarters.com WHAT YOU WILL BE DOING? We are a leading manufacturing company based in Derby looking to recruit a First Line IT Service Desk Analyst to provide users support promptly via phone, email and chat, resolving technical issues accurately in the ticketing system, Diagnose and troubleshoot hardware … software and network related issues, provide guidance, work with the IT team to share knowledge. The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service to our clients. more »

of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Role Expeditors International are recruiting for 2 apprentices to join their branch in Castle Donington. The successful candidates will learn all aspects of … freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Major Duties and Responsibilities: Air & Ocean roles: Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operational system. … timely. Ensure accurate and timely billing. Ensure delivery of freight and timely clearance when applicable. Interact with our customers in arranging their shipments, meeting customer service standards. Contribute to maintain good relationships and good customer service, with customers and suppliers. Meet compliance at all times to more »

will be on-site near Derby, your own transport is required for this role (limited public transport on offer). As part of the service desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance … Training will be on offer in the role, however any previous training, experience or knowledge of IT would be highly desirable. Experience working in customer service would also be very useful for this role. Salary The salary/package for this position is flexible up to more »

as well as providing technical support to Alka's customers, so it's important that you have a keen interest in tech and great customer service skills! Role Roles and Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues … with customers using remote access tools Setting up and configuring hardware Using administration skills to log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Initiative Patience Ability to drive Qualifications English GCSE or equivalent, grade Minimum of Grade C more »

Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary. Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly. Handle Multiple Tasks: Juggle multiple responsibilities, prioritize … effectively, and maintain a high level of service under pressure. Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. If you want to … Incident management, responding to all types of tickets within the required SLA Acknowledge and remediate alerts that come through to the ticket system Handling customer phone calls Dealing with escalations from other teams Monitoring backup issues Completing server patching, ensuring automated processes are working and issues fixed where needed more »

efficient resolution.Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary.Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly.Handle Multiple Tasks: Juggle multiple responsibilities, prioritize effectively … and maintain a high level of service under pressure.Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business.If you want to know more about … day to day...Incident management, responding to all types of tickets within the required SLAAcknowledge and remediate alerts that come through to the ticket systemHandling customer phone callsDealing with escalations from other teamsMonitoring backup issuesCompleting server patching, ensuring automated processes are working and issues fixed where neededAssisting other teams around more »

for all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers more »

and air. Our services range from a full vehicle inspection to overhaul of complete piece of equipment to single part re-engineering, offering the customer full peace of mind that our design will increase the length of time between service intervals and in the long term save them … allows the successful candidate to set-up and mould appropriate structures to ensure success. Reporting Relationship Reporting to Rail Divisional Director Main functions '' Understanding customer requirements and turning that into detailed project plans '' Ability to work on multiple projects at once '' Ability to identify and understand project risks and … how to mitigate them '' Working with our production team to develop production schedules to meet customer requirements '' Providing a two-way interface between Tidyco and our customers '' day to day enquiries, technical queries etc '' Developing project KPI's '' Leading project review meetings internally and with the customer '' Liaising more »

We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Thats why, as we continue our journey, our aim is simple: to make every one of lifes journeys … better! As a Team Leader at East Midlands Airportyoull lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share … Management Team. Your role is to help our people be the best that they can be and to assist in driving sales, commerciality and service standards. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness, in an environment more »

with the Marketing, Design, and Purchasing teams to ensure websites and marketplaces are performing at their full sales potential. You will also support the customer service and warehousing teams to ensure the entire eCommerce business operates harmoniously for our customers. Responsibilities include: Managing and maintaining listings within online … based on data. Daily management of the eCommerce team, leading by example in merchandising, implementing onsite campaigns, and managing feature developments. Analyzing the onsite customer journey to identify trends and implement fixes to improve conversions and user experience. Qualifications for the role include: Minimum of 2 years experience working more »

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »

with the very latest technical knowledge and IT and Marketing skills. We expect all staff to conduct themselves in a manner that promotes great customer service to build a long-standing relationship. The role will include some regional travel to meet the needs of our business requirements. The more »

of CDM 2015 Regulations and related construction Health & Safety matters and have experience in dealing with customers. If you understand the need for excellent customer service and the ability to work under pressure and motivate yourself without supervision this role might be the role for you! Benefits We … you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment more »

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »

a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us … associated benefits of having a stake in the company The Role: As a Support Technician and Driver, you will deliver a timely and appropriate service to our customers and provide support to the Technical team in Logistics. This role will cover all of the UK, but primarily be focused … UK driving licence required (to include C1), to drive a large vehicle - Mechanical or electrical background desirable, but not essential - Experience in an hospital service environment would be desirable - Experience using a Tachograph desirable, but not essential - Ability to work under own initiative, and follow procedures laid out by more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. Visit our website for more information about opportunities to join Alstom or how we more »