1 to 3 of 3 Customer Service Jobs in Doncaster with Remote Work Options

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. • Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

suited to their client’s needs through web applications, mobile applications, and system integrations. The team have been working with selected partners and key service providers for over 20 years providing different solutions that help move businesses forward. They are now looking for an enthusiastic, motivated Part-time Web … written and verbal communication skills Ability to meet deadlines and balance client/project needs Eagerness to learn, grow, and develop new skills Positive, customer service-oriented attitude What sets them apart The team meet regularly via Teams at the beginning and end of each day, fostering a more »