Customer Service Jobs in Doncaster

Customer Service
South Yorkshire > Doncaster

The following table provides summary statistics for permanent job vacancies advertised in Doncaster with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 9 27 13
Rank change year-on-year +18 -14 +9
Permanent jobs citing Customer Service 10 8 10
As % of all permanent jobs advertised in Doncaster 8.33% 4.49% 9.01%
As % of the Processes & Methodologies category 13.51% 4.60% 10.42%
Number of salaries quoted 8 6 10
10th Percentile £23,850 £35,625 £25,075
25th Percentile £24,000 £36,250 £26,250
Median annual salary (50th Percentile) £26,500 £46,750 £39,750
Median % change year-on-year -43.32% +17.61% -11.67%
75th Percentile £31,000 £56,000 £53,000
90th Percentile - - £53,575
South Yorkshire median annual salary £31,500 £31,750 £30,000
% change year-on-year -0.79% +5.83% -14.29%

All Process and Methodology Skills
Doncaster

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Doncaster with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 74 174 96
As % of all permanent jobs advertised in Doncaster 61.67% 97.75% 86.49%
Number of salaries quoted 60 57 92
10th Percentile £27,000 £32,250 £26,250
25th Percentile £32,500 £36,250 £42,000
Median annual salary (50th Percentile) £47,500 £45,000 £47,500
Median % change year-on-year +5.56% -5.26% +11.76%
75th Percentile £57,500 £55,000 £53,250
90th Percentile £65,000 £61,250 £59,900
South Yorkshire median annual salary £47,500 £45,000 £50,000
% change year-on-year +5.56% -10.00% +5.26%

Customer Service
Job Vacancy Trend in Doncaster

Job postings citing Customer Service as a proportion of all IT jobs advertised in Doncaster.

Job vacancy trend for Customer Service in Doncaster

Customer Service
Salary Trend in Doncaster

3-month moving average salary quoted in jobs citing Customer Service in Doncaster.

Salary trend for Customer Service in Doncaster

Customer Service
Co-occurring Skills and Capabilities in Doncaster by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (40.00%) Microsoft Office
2 1 (10.00%) Microsoft Excel
Cloud Services
1 3 (30.00%) Microsoft 365
Communications & Networking
1 3 (30.00%) LAN
1 3 (30.00%) Wi-Fi
General
1 9 (90.00%) Social Skills
2 4 (40.00%) Analytical Skills
2 4 (40.00%) Legal
2 4 (40.00%) Organisational Skills
3 1 (10.00%) Inclusion and Diversity
3 1 (10.00%) Presentation Skills
3 1 (10.00%) Retail
Job Titles
1 7 (70.00%) Analyst
2 4 (40.00%) Governance Analyst
3 3 (30.00%) 1st Line Support
3 3 (30.00%) 1st Line Support Analyst
3 3 (30.00%) Support Analyst
4 1 (10.00%) CCTV Operator
Miscellaneous
1 4 (40.00%) Reinsurance
2 3 (30.00%) Management Information System
2 3 (30.00%) Private Cloud
3 1 (10.00%) CCTV
3 1 (10.00%) Data Protection Act
3 1 (10.00%) Driving Licence
3 1 (10.00%) Onboarding
Operating Systems
1 3 (30.00%) Windows
1 3 (30.00%) Windows Server
1 3 (30.00%) Windows Server 2008
Processes & Methodologies
1 4 (40.00%) Electronic Trading
1 4 (40.00%) Problem-Solving
2 3 (30.00%) Business Continuity
2 3 (30.00%) Cloud Security
2 3 (30.00%) Disaster Recovery
2 3 (30.00%) Service Delivery
3 1 (10.00%) Data Analysis
3 1 (10.00%) Data Protection
3 1 (10.00%) Decision-Making
3 1 (10.00%) Information Security
3 1 (10.00%) Mathematics
3 1 (10.00%) Mechatronics
3 1 (10.00%) Mentoring
Qualifications
1 5 (50.00%) Degree
2 1 (10.00%) HNC
2 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 3 (30.00%) Active Directory
Vendors
1 1 (10.00%) Microsoft