26 to 30 of 30 Incident Management Jobs in the East of England

to continuously review and keep abreast of incoming requests Escalate incidents where necessary to ensure the development for smooth, timely solutions of tickets Coordinate incident resolution with the Enterprise Team to agreed Service Levels and Targets Handle complaints, provide appropriate solutions and alternatives within set time limits and follow … order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you more »

and maturing digital IT solutions to its maximum effect. You will be responsible for the maintenance and optimisation of the Electronic Prescribing and Medicines Management (EPMA) system and the ChemoCare system. You will also be involved in upgrades of the electronic prescribing systems which will include, training, floor walking … call rota to provide out-of-hours support for the EPMA system To provide leadership to and support the lead EPMA Pharmacist in the management of the EPMA Team To manage the EPMA Team eRoster To offer their knowledge and expertise as a pharmacist during the build and validation … and incidents providing feedback as appropriate and to adjust the ePrescribing systems or training where necessary To update and maintain the issues, risk and incident logs for ePrescribing systems To measure and record qualitative and quantitative benefits To maintain knowledge and communicate any changes in national policy data quality more »

crucial liaison between IT and operations, ensuring alignment and advocating for IT department initiatives. Accountabilities: Deliver the infrastructure program and strategy. Ensure effective change management and continuous improvement. Oversee vendor selection and maintain security compliance. Maintain data integrity through robust controls. Act as an escalation point for all security … years in IT, particularly in an infrastructure role. Comprehensive understanding of IT systems, platforms, and architecture. Experience in stakeholder and vendor management. Proficient in incident management and root cause analysis. Experience with major infrastructure transformation projects. This role offers the opportunity to contribute significantly to the technological advancement more »

operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively … Centers Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLAs Assisting with incident management and subsequent investigation to establish root cause Taking responsibility for ensuring services are delivered in accordance with site and best practice processes more »

security and IT operations. Your expertise will be crucial in managing application, infrastructure, and network security, ensuring a proactive approach is taken to the management of vulnerabilities. This is a brand-new position within my client's IT division. This will provide you with the opportunity to introduce a … responsibilities will include: - Creating and implementing security solutions across on-premises and cloud platforms. - Vigilant monitoring of security systems for potential threats and efficient incident management. - Establishing technical standards aligned with corporate security policies and regulatory compliance. - Conducting thorough vulnerability assessments and driving effective remediation strategies. - Engaging in security more »