Service Desk Analyst Jobs in the East of England

My client based in Norwich has an exciting position for an experienced Service Desk Analyst to join their growing and successful team of staff. Your main duty will be to provide technical support to applications and Infrastructure in a large organisation. This will be done by logging calls and actions...

Job Type: Contract/Temporary Pay: Competitive Reference: 2217168 1st/2nd Line Service Desk Analyst, Infrastructure Support, Technical Support Watford My client, a leading Managed Service Provider, has a new requirement for a Service Desk Analyst to support their customer base's hardware, software and peripherals and provide advice and guidance...

Service Desk Analyst providing a support for our Peterborough based media client. You will be responsible for supporting users remotely on Windows XP and MAC OSX platforms providing technical support and problem-solving, with high levels of resolution, customer support and satisfaction and working to ITIL standards. You will strive...

Within the role you will be tasked with logging all calls in the call management system, deliver technical resolutions to meet all SLA and KPI targets and liaise with colleagues to ensure effective customer service delivery. You will be working in a fast paced environment within the role so it...

A new and exciting position within a fast paced service desk team required to support an active service delivery function... As such you will be required to hit the ground running very quickly and actively support the team as well as supporting the Windows 7 Migration project that is set...

The JM Group is working with a large financial services company and is seeking a Service Desk Analyst on a contract basis in Cambridge. The ideal Service Desk Analyst will have the following key skills and experience: *ITIL v3. *Remedy. *Citrix. *Active Directory. *Laptops. *Remote access troubleshooting. *Standard Microsoft products. *...

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are recruiting for a Service Desk Analyst for a prestigious organisation based in Bedfordshire. The purpose of the role will be to ensure support of all systems and services to...

You will ideally have strong customer service experience or a background working on a Service Desk and be able to extract and manipulate data with SQL . A good educational background is essential with MS Office and ITIL qualifications being highly desirable. You will need to demonstrate your capabilities with Word,...

Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst you must have the following experience: *...

My Client is also investing significantly in new systems - Microsoft Dynamics CRM and SharePoint... -Microsoft Windows Desktop (8) operating systems. -Microsoft Office 365 including Lync. -Microsoft Exchange Server (2013) -Microsoft SQL Server (2012) -Knowledge of virtualisation - VMWare and Hyper V desirable. -Networking & wireless configuration... -Microsoft Dynamics CRM - desirable but not...