Service Desk Analyst Jobs in the East of England

Skills and experience required *Experience of working in a technical Service Desk environment is required *You'll be self-motivated, an excellent communicator with strong customer service skills *An understanding of ITIL best practices will also be beneficial, preferably certified at Foundation Level *Microsoft operating systems, Microsoft applications Microsoft Active...

Line Support role so you will be required to be the initial point of contact for technical issues and will require a good knowledge of Windows 7, Exchange, Active Directory, Office 2013 experience with remote support and supporting blackberries and other hardware like MDF printers... Key Skills: Windows 7. Active...

Working with like-minded individuals you will have a passion for IT and be driven by the support of internal and external clients. In order to be considered for the role you MUST have previous experience working on a busy service desk in an ITIL environment. In this role you...

My client is going through expansion and therefore they are looking for an experienced service desk analyst to join their team and assist in the management and delivery of day to day IS Service to the defined customers, through working with 3rd party and internal IS suppliers' teams. You will...

Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...