Service Desk Analyst Jobs in the East of England

Must haves : At least TWO years experience working in an IT Service Desk Extensive PC and MAC Technical knowledge Excellent Customer Services Strong analytical and problem solving abilities Knowledge of ITIL processes and procedures For more information call the Peterborough office of THE ONE GROUP on or visit our website...

I have a new opportunity to work for a top client of mine in the heart of Welwyn Garden City. This person will be directly responsible for running the service ques as well as the 2nd and 3rd line support issues. This role will cover a broad range of technologies...

You will be accountable for 2nd and 3rd line support, covering a range of technologies including: - MS Windows Desktop Operating Systems ( XP and 7) - MS Office 2003,2007 and 2010 - MS Windows 2003 and Windows 2008 Server - MS Windows Active Directory Administration - SQL You will comfortable writing queries in SQL...

Ajilon Consulting is currently recruiting for a 2nd Line Support Engineer to work onsite within our team delivering support services to multiple clients, remotely diagnosing and resolving software incidents, and diagnosing hardware faults, in an SLA driven environment to ITIL best practice standards. The successful candidate will:- - Have experience of...

Drive the continuous improvement and customer service programme to ensure the highest levels of customer service are provided across the Frontline Group... Make use of available resources to perform daily reporting, knowledgebase growth, statistical analysis of IT support calls... Required knowledge skills and behaviours: EDUCATION/CERTIFICATIONS: ITIL intermediate level qualified...

1st / 2nd Line Service Desk Analyst / ITIL / MS Office 2007 / Exchange 2007 / Active Directory / Citrix / VoIP / iPads / Blackberries etc.) MCSA certification is desirable... Have an understanding of the standard hardware and software supported by (MS Office 2007 / Exchange 2007 / Active Directory / Citrix / VoIP / iPads / Blackberries etc.) MCSA certification is desirable.

We need an experienced Service Desk Analyst to focus on the support of various IT asset management tools and services (discovery, asset and licence management database applications, barcoding and more) and internal IT supporting a small Microsoft network... The role requires good fundamental Microsoft technical and core networking skills, a...

1st / 2nd Line Support Analyst (MS Office Support, Citrix, VMware) - Bedford up to £25,000... The successful individual will provide support for all networked PC's and Servers in a Microsoft Windows Environment... *Systems backups (Symantec Backup Exec) *Software licence and backup administration... *Mobile device management... *Citrix Presentation Server. *VMware...