Service Desk Analyst Jobs in the East of England

CHIEF EXECUTIVE'S UNIT... £16,043 - £19,136 per annum (Inclusive of London Fringe Weighting) 37 hours per week. Dacorum Borough Council has a requirement for a number of ICT Officers to work within their Hemel Hempstead offices and sites around the borough of Dacorum, working as part of a...

My client, a market leader within their field, has a new requirement for a Service Desk Analyst to support their customer base's hardware, software and peripherals and provide advice and guidance on all technical issues at the L1/L2 level. You will provide Technical Support for queries, act as...

You will be joining a team of well-experienced IT professionals to assist with a back log of tickets on a very busy and demanding help desk. You will need to have a foundation knowledge of IT, and be available to interview next week, with a view to start the...

Service Desk Analyst required for major Colchester based IT Infrastructure team. Growth within the department has led to a new opportunity for a talented and ambitious IT service desk specialists to join this highly skilled support team. The role is vital to the successful running of the business operations as...

Marcus Donald People are looking for a service desk analyst with Active Directory experience and ideally someone that has worked within an ITIL environment to provide IT support for a large user organisation. Commercial experience would be advantageous however I am interested in speaking with IT graduates looking for the...

My client is going through expansion and therefore they are looking for an experienced service desk analyst to join their team and assist in the management and delivery of day to day IS Service to the defined customers, through working with 3rd party and internal IS suppliers' teams. You will...

The ideal candidate would have secured a computer related degree, successfully completed a recent IT course or have at least one years worth of commercial experience... The technologies being used are Windows Operating Systems (7), Exchange, Active Directory, Microsoft Office Applications, Networking tools, SQL, and IIS delivered in an ITIL...

Responsible for proactively monitoring the Service Desk queues identifying any SLA failures and notifying the IT Service Delivery Manager... Maintain procedures where necessary with instruction from the IT Service Delivery Manager. To support the IT Service Delivery Manager by assisting in any additional duties. To adhere to all policies and...

About Us. We’re Ocado Technology. We architect and build the ground-breaking, game-changing technology solutions that power Ocado, the world's largest online-only grocery retailer. We don’t do off-the-shelf. We don’t do easy. Because we’re writing, building and running all our own...

An exciting opportunity to provide first and second line IT support service, delivering the highest level of support and coaching to end users ensuring the most cost effective use of the business systems... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or...

Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...

An exciting opportunity to provide first and second line IT support service, delivering the highest level of support and coaching to end users ensuring the most cost effective use of the business systems... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or...

Ideally hold a minimum of one Microsoft qualification such as MCP, MCTS etc. Ideally at least one relevant IT qualification such as CompTIA A+ Essentials, CompTIA A+ Practical Application, Cisco CCNA... The 2nd Line Service Desk Analyst must also have experience of the following technologies: Windows XP, Windows 7... Active...