Jobs 1 to 7 of 7

Service Desk Analyst

Essex -
Roc Search
10-£12 Per Hour. ROC Search are urgently recruiting a Service Desk Analyst for a client of ours based in Essex. You will be Responsible for the Answering and logging in calls, troubleshooting to best of your ability. You must be able to follow procedures, be a quick learner, problem...
Posted: Yesterday

Service Desk Analyst

Cambridge -
Hays IT - Uk Posting account
Within the role you will be tasked with logging all calls in the call management system, deliver technical resolutions to meet all SLA and KPI targets and liaise with colleagues to ensure effective customer service delivery. You will be working in a fast paced environment within the role so it...
Salary: £24000.00 - £27000.00 per annum
Posted: Yesterday

IT Service Desk Analyst

Milton, Cambridgeshire -
Bristol; Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI's are delivered to the customer's expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern...
Rate: Competitive
Posted: 21 days ago

Service Desk Analyst (ITIL)

Peterborough, Cambridgeshire -
You will communicate Service Requests that require other groups to be involved, and escalate Service Requests as required to ensure completion within SLA targets... You will need knowledge of best practice ITIL Methodologies specifically around Service Request and Access Management... You will need proven ability to analyse request queues and...
Salary: Competitive
Posted: 18 hours ago

Service Desk / Helpdesk Analyst - MS Windows, Office, Blackberry

Colchester, Essex -
Information Technology Services
Troubleshooting Windows 7, MS Office 2010, document management, Blackberry, Active Directory and more... Working with other internal IT teams to coordinate the incident management processes. Administering Active Directory, Exchange, and Citrix... You should have good to advanced level knowledge of MS Office 2010 or 2007... You will work on a...
Rate: £15 - 18 per hour
Posted: 4 days ago

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 21 hours ago

Service Desk Analyst (Helpdesk /Service Desk/1st Line/2nd Line support/ Desktop Support)

Cambridge, Cambridgeshire -
Red Gate
You have extensive technical knowledge of multiple vendor hardware (Dell, Apple, HP, and Lenovo) and mobile devices such as tablets and smart phones (Android, iOS, and Windows Phones). - Experience administering the Windows Server 2008 and 2012 family. - Experience administering Microsoft Active Directory. - Experience with Microsoft Exchange client user administration... - Awareness...
Salary: £26k-£34k depending on experience
Posted: 27 days ago